Ashley Mulhall

Our business is clearly appreciated by Bruce, Henry, Brock and everyone at Tim Lally. Everyone was so helpful in the purchasing and trade in process. Also, showing us the operations if the vehiles and Brock and everyone at Tim Lally. Everyone was so helpful in the purchasing and trade in process. Also, showing us the operations if the vehiles and getting us comfortable with the new options and gadgets the vehicles have. More

by semendel Verified Customer Verified Customer

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The entire experience was perfect in every way with a heavy and sincere emphasis on customer service and quality control. Need I say more? heavy and sincere emphasis on customer service and quality control. Need I say more? More

by JORDANWESTROPP Verified Customer Verified Customer

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I had a very pleasant experience as always! Thank you all! I’ll be back,! Thank you all! I’ll be back,! More

by BENITAJOMILLER Verified Customer Verified Customer

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My service was handle very professional and kindness with respect. Every time I come and have service did on my car for many years. I have always been treated nice. respect. Every time I come and have service did on my car for many years. I have always been treated nice. More

by WSMITH4267 Verified Customer Verified Customer

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Very good efficient on time pleasant workers not a long wait will recommend to anyone wait will recommend to anyone More

by smorris0534 Verified Customer Verified Customer

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Outstanding -As Always-Top Customer Service-Thank You Rachel!!! Fast, Efficient, and Very Professional-The Best In The Land!! Rachel!!! Fast, Efficient, and Very Professional-The Best In The Land!! More

by TVANHOUTEN Verified Customer Verified Customer

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The actual servicing of the car was not the issue here at all, the techs did their job well for the most part - I didn't wait extremely long either, I think an hour n half is quite some time but I had nothin all, the techs did their job well for the most part - I didn't wait extremely long either, I think an hour n half is quite some time but I had nothing else going on that day anyways. The issue I had was that this was my first time going here for service, and it was a bad first impression. I pulled into the service garage and sat there for 10 mins... then finally decided to walk around and find someone, I ended up at the cashier station - I asked what I do and where do I go, she said to just sit in my car and wait for someone... and I explained that I have BEEN waiting. I asked another employee and finally, they took me to the service office.... to find them all sitting down.. not attending to anyone in the service garage. After the service was done, I was given my keys and paid. THAT WAS IT (no one informed me where my car was or the run down of what was done/how the car is). I walked around the service garage looking for my car, I couldn't find it so I had to go ask the service dept where my car was, and we walked around the lot until we found it parked oddly far from the service garage.... also it was "washed" which would be really nice if not for the oil smudges left on the car. Usually when I go in for service (at my old dealership - and a less expensive brand of car as well) - they instantly took care of the customer, gave them the run down - customer would then sit for a bit and then the car would be ready and parked out front or in the service garage, they showed care for their job, and valued customer service. I understand there are larger issues at hand, but just based on this experience I definitely wouldn't want to come back. I feel cheated, buying the car I had all the customer service possible.. but after buying the car I am worthless to this company and location. (P.s The workers weren't rude, they were just lazy/careless and very anti social at best) More

by KDW Verified Customer Verified Customer

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Service was very professional . no complaints this time.thank you very much.you could charge a little less .ha ha no complaints this time.thank you very much.you could charge a little less .ha ha More

by LINDA175405 Verified Customer Verified Customer

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No additional comments. The fact that there is a minimum word requirement means I don't appreciate/approve the survey. Might skip next time. The fact that there is a minimum word requirement means I don't appreciate/approve the survey. Might skip next time. More

by WAGONLOVER Verified Customer Verified Customer

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Great, friendly, quick service. Always an easy transaction at Tim Lally Chevrolet. Thanks to James & Ryan. Always an easy transaction at Tim Lally Chevrolet. Thanks to James & Ryan. More

by KKUBRAK Verified Customer Verified Customer

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