Thompson Chrysler Dodge Jeep Ram of Baltimore

Had a great experience Jeff handled my servicing of my Dodge Ram truck. I needed a rental and he gave me one because I had to work that day. He called me later on that day a Jeff handled my servicing of my Dodge Ram truck. I needed a rental and he gave me one because I had to work that day. He called me later on that day and said vehicle wouldn’t be ready until next morning early afternoon. But called me the next day and said it was taking a little longer to finish my truck. Jeff called me around 5pm and said my truck was ready. So I went and picked it up and he explained why it took so long to finish. More

Great service Fast service went above and beyond to get me in for inspection only had a few days to get it done was not happy that I had to get this inspection done Fast service went above and beyond to get me in for inspection only had a few days to get it done was not happy that I had to get this inspection done myself. More

Oil change and tire rotation Made my appt online. Received several reminders for my appointment. Dropped jeep off the night before and was called in the morning to let me know the Made my appt online. Received several reminders for my appointment. Dropped jeep off the night before and was called in the morning to let me know they had my jeep and would begin work. I was called when the jeep was ready and everyone was very friendly when I picked it up. I will always take my jeep there for service and will recommend them to friends and family! More

Inspection flawed but repair service grreat I got a good deal on a used car, but the inspection somehow missed a broken glove box and 2 torn seat belts. When I returned to have these items repai I got a good deal on a used car, but the inspection somehow missed a broken glove box and 2 torn seat belts. When I returned to have these items repaired, they did not have the needed parts. I had to return a second time for the repair, which was very inconvenient. However, the repair was done promptly and completely. More

Steph is tbe best Stephanie is the best ever, young, talentes smart car savy . fun learning experience, wonderful workinh with Stephanie giving me great service ane her Stephanie is the best ever, young, talentes smart car savy . fun learning experience, wonderful workinh with Stephanie giving me great service ane her managers making the vehicles affordable More

Excellent service! This was my first time at the service station and overall my experience was great! The staff were great as well! Can’t wait to go back again! This was my first time at the service station and overall my experience was great! The staff were great as well! Can’t wait to go back again! More

Great service The staff were very friendly and helpful. And made me feel welcome as I'm family. And Rich Steelman is extremely helpful when it comes to anything tha The staff were very friendly and helpful. And made me feel welcome as I'm family. And Rich Steelman is extremely helpful when it comes to anything that I need done. More

Rich Steelman is the best, he made our experience the best. Rich Steelman was very friendly and made our deal the most delightful experience. He was very friendly and knowledgeable. I will buy another car with Rich Steelman was very friendly and made our deal the most delightful experience. He was very friendly and knowledgeable. I will buy another car with Rich. He deserves a big raise!!! Thanks Rich your the BEST. More

We always get a good deal and great service at Thompson’s. We have always been treated with respect and dignity by both, Kathy MccKinney in sales and Big Jim Umpleby in service. They are both good and trustwo We have always been treated with respect and dignity by both, Kathy MccKinney in sales and Big Jim Umpleby in service. They are both good and trustworthy people and the main reason my wife and I keep coming back to Thompson Automotive to the tune of eight vehicles since we’ve known them and thirteen vehicles in all. It’s a great place to buy a vehicle and to have one serviced if you’re looking for a good honest deal and courteous service. More

Work With Me Please And work with me they did! The process of purchasing a vehicle is never easy. I spoke with Stephanie and she immediately made me feel like they could And work with me they did! The process of purchasing a vehicle is never easy. I spoke with Stephanie and she immediately made me feel like they could do what she said they could do. Honesty...I love it! I got a great deal on my vehicle and they were more than accommodating. Ironically earlier in the day I went to another dealership and was completely turned-off at how the sales person was willing to tell me anything to get me to purchase. Not at Thompson. She explained in great detail what my options were and how she/they would make the process less stressful. I walked in with questions, and walked out with a great (cute) car and knowledgeable answers. Thank you Stephanie (and Jason and Ed :) More