Thompson Chrysler Dodge Jeep Ram of Baltimore

Went in for an oil change and ended up having three recalls I went in to have a simple oil change and found out that I had three open recalls and a cracked manifold. Everything was covered! I went in to have a simple oil change and found out that I had three open recalls and a cracked manifold. Everything was covered! More

Emergeny Service My Cherokee left me stranded on rainy night. Jim was genuinely concerned and told me drop it off even though they were completely booked with appoint My Cherokee left me stranded on rainy night. Jim was genuinely concerned and told me drop it off even though they were completely booked with appointments. Even gave me the number of a tow operator that was available. Worked me in with diagnostics and repairs. Under the power-train warranty, no hassles, just repaired and updated. Nice to deal with with people that care. More

Best car buying experience I've had Calvin Reed is a charm to the car dealership. He's very knowledgeable about the cars he sells and makes the whole buying experience stress free. My da Calvin Reed is a charm to the car dealership. He's very knowledgeable about the cars he sells and makes the whole buying experience stress free. My daughter and I bought a Jeep in August/2018 and will definitely recommend. The whole team at the dealership deserve 5 stars! More

need new mechanics Over the years, I have realized that the mechanics aren't the best quality. I just had my car serviced and when I went out to locate my car to leave, Over the years, I have realized that the mechanics aren't the best quality. I just had my car serviced and when I went out to locate my car to leave, the hood was open. I had to go back in the shop and ask for help. In the past, I have had issues with the mechanics also. More

Collision Center Bad Service Bad customer service Didn't inspected the car prior calling me saying that it was completed. When I went to pick up the car it was not 100% done. A l Bad customer service Didn't inspected the car prior calling me saying that it was completed. When I went to pick up the car it was not 100% done. A lot more to said but not enough space. I DO NOT RECOMMENDED THIS PLACE. More

Great I dropped off the night before for 830 am apt. I recd a call 715 for check in and car was completed by 930.. Thanks for completing so fast I dropped off the night before for 830 am apt. I recd a call 715 for check in and car was completed by 930.. Thanks for completing so fast More

Beyond exceptional I heard a strange noise coming from my car that was a concern of mine , my car was getting a little difficult to steer . I called and the service tech I heard a strange noise coming from my car that was a concern of mine , my car was getting a little difficult to steer . I called and the service technician knew exactly what I was trying to explain . He gave me updates , gave prompt time when and what I should expect . The customer service was outstanding , he has great communication skills , I recommend he’s stellar experience. More

The experience was pleasurable. The experience of buying a car is always stressful but the employees at Thompson Dodge made our experience as pleasurable as possible. Kathy Mckinny h The experience of buying a car is always stressful but the employees at Thompson Dodge made our experience as pleasurable as possible. Kathy Mckinny handled our purchase and was as efficient and knowledgeable as possible. We had some special requests and she handled each one. We would highly recommend Thompson for a car purchase. More

Excellent service Made an appointment for a safety recall and showed up for the appointment only to find out that parts were not there and the person I talked to no lon Made an appointment for a safety recall and showed up for the appointment only to find out that parts were not there and the person I talked to no longer worked there. Jeff who took care of me when I showed up for the appointment was very friendly And apologized for my inconvenience. He ordered the parts while I was there and advised me that I would receive a call letting me know when the parts come in. About 4 business days later I received an email advising that the parts were in. I called and talked to Jeff and was set up the next day for the safety recall service. More

Sane day in, same day out Very pleasant, I needed a vehicle and needed to establish credit. Got in, made a decision and cane out with a brand new car same day. Very pleasant, I needed a vehicle and needed to establish credit. Got in, made a decision and cane out with a brand new car same day. More