Thompson Chrysler Dodge Jeep Ram of Baltimore

Great service and excellent help. This dealership was very helpful in helping me find the right deal and car I wanted. I would recommend this dealership to others and send them to go This dealership was very helpful in helping me find the right deal and car I wanted. I would recommend this dealership to others and send them to go see Kathy McKinney. Would buy another vehicle from them again. More

Quick & easy Had to bring my 2017 Ram Rebel in for a recall. I was quoted that work would be at least an hour. By time I walked across the street grab a quick bite Had to bring my 2017 Ram Rebel in for a recall. I was quoted that work would be at least an hour. By time I walked across the street grab a quick bite to eat & walk back my vehicle was done way ahead of time quoted. More

Always great service!! Jim and your staff were very accommodating. The check on and check out process was very efficient. My car was repaired and ready as promised. Jim and your staff were very accommodating. The check on and check out process was very efficient. My car was repaired and ready as promised. More

my truck was brought in for three recalls. as far as i know everything was taken care of.thank you for the prompt service.and i would tell others about the good service. as far as i know everything was taken care of.thank you for the prompt service.and i would tell others about the good service. More

Had two leave vehicle after I was told it was complete Brought in 2005 Dodge ram for not starting, had a tuneup transmission flush oil change and recall on the airbag fixed was contacted by Jim and was to Brought in 2005 Dodge ram for not starting, had a tuneup transmission flush oil change and recall on the airbag fixed was contacted by Jim and was told that the vehicle was ready to go on December 14 went to pick it up December 15 got their check engine light was on when I came in I told him that P 58 code was on the dash which was a he banks answer I had already returned my rental and they kept the truck again therefore costing me more money to go back to re-open the rental again they should’ve known that the check engine light was on that should’ve been a priority to take care of I am very upset for one the cost for the repairs and for to being missed lead telling me my vehicle was ready which it wasn’t how do you take it to a dealer knowing that there’s a check engine light on and don’t diagnose and call the customer and tell them what code it is reading .If there was a zero star that’s what I would check off very disappointed. I know this won’t go anywhere but it’s something to think about. More

Very disappointed with the service professionalism diagnosing of my vehicle and overall experience with Thompson Dodge service, I know nothing will become of itBecause with the service professionalism diagnosing of my vehicle and overall experience with Thompson Dodge service, I know nothing will become of itBecause this review will not go anywhere but I believe I was overcharged wasted my time and money because it cost me another days rental when I come to pick up my vehicle and then you had to keep it after I closed out my rental. More

Sales person was very professional and helpful This was the first time that I didn't spend hours in a dealership haggling back and forth on a price. I was so impressed with the sales rep and the This was the first time that I didn't spend hours in a dealership haggling back and forth on a price. I was so impressed with the sales rep and the way he handled everything. I will highly recommend this dealership. Thank you Liz More

They aim to please. The staff in the service department listened as I stated the problem. Told me about how long it would take and what they had to do to solve the probl The staff in the service department listened as I stated the problem. Told me about how long it would take and what they had to do to solve the problem. They are always cordial and friendly. They are ready to make any corrects or adjustments. One of the reasons I brought my vehicles at Thompson is because of the service department. More

They was prompt and turned me around quick. Jim was great! I came in for an oil change and they were a pleasure to deal with and efficient with the turnaround. Jim even helped me by installing an air filter th I came in for an oil change and they were a pleasure to deal with and efficient with the turnaround. Jim even helped me by installing an air filter that I already had with me. I greatly appreciated it. More

Quick and easy I had to have a few recall issues taken care of. Everything was completed much quicker than I would have expected with no problems no worries. I had to have a few recall issues taken care of. Everything was completed much quicker than I would have expected with no problems no worries. More