Thomasville Ford Lincoln

Looks like a new team that has customer service at the forefront. Very satisfied with my service experience at Thomasville Ford! Thanks John for the follow up. forefront. Very satisfied with my service experience at Thomasville Ford! Thanks John for the follow up. More

I was pleased with my experience dealing with the sales personnel. They were courteous and accommodating. They provided a deal that I could accept. Everyone that I interacted with was professional. personnel. They were courteous and accommodating. They provided a deal that I could accept. Everyone that I interacted with was professional. More

If the customer service after the sale was as good as the negotiation & delivery, we would be happy customers. This was an out of state deal referred by Auto Trader to the dealership. Vehicle was a used truc negotiation & delivery, we would be happy customers. This was an out of state deal referred by Auto Trader to the dealership. Vehicle was a used truck. Carfax was clean & was assured by the salesman there was nothing wrong with vehicle. Truck was delivered on Monday, 8 hrs away. Signed all paperwork and was told we would get copies the next week. After 2 weeks, no paperwork received, nothing showing we purchased truck. Phone call made, was told by finance dept. it had been mailed. Also found large scratch and dent that was not disclosed. Made several phone calls & left several message unreturned or with no resolution, regarding paperwork, was always told had been mailed. Five weeks later, still no paperwork. The answer is always, we will check on it and call you back, with no call back or resolution. Yesterday vehicle left us stranded. Starter went out. Warranty that I purchased was only for drive train. Not even 500 miles on vehicle since purchase and had to spend $400 for towing & repairs. Called dealership and was told "we will check on it and call you back." Be careful of any used vehicles that you buy from this company and make sure you get copies of what you need before you leave. More

The service department has attempted to fix my vehicle twice. Three days after it was supposedly “fixed,” I could feel the entire vehicle shudder as I traveled uphill. I’ve left 2 messages and no one will twice. Three days after it was supposedly “fixed,” I could feel the entire vehicle shudder as I traveled uphill. I’ve left 2 messages and no one will call me back. More

Great experience I cant say enough about how awesome Thomasville ford is they treat there customers like family and id recommend them I'm a customer for life Leland bowman and the whole staff was w Thomasville ford is they treat there customers like family and id recommend them I'm a customer for life Leland bowman and the whole staff was wonderful in our buying experience there cleanliness exceptional they go out there way to make you Drive home happy and we was so thankful to have dealt with them again the Best car buying experience hands down!!!! Thank you Thomasville Ford Mr Baker Lake park ga More

Great experience .We have worked with Mickey Atkinson in past. He always made the experience very easy for us. Sent us information on vehicles he thought we would lik .We have worked with Mickey Atkinson in past. He always made the experience very easy for us. Sent us information on vehicles he thought we would like. This was always helpful with making a decision on what to buy. Everyone at the dealership we worked with were professional , friendly and made the experience enjoyable More

I was at your dealership for more than two hours and a dealer never spoke to me. I walked around the yard twice never aword. dealer never spoke to me. I walked around the yard twice never aword. More

Good Experience I usually drop my car off for service, but I waited this time. The waiting room is large enough so that I could "social distance." The employees wer I usually drop my car off for service, but I waited this time. The waiting room is large enough so that I could "social distance." The employees were not wearing masks. Everyone was nice. Some offered me water. The service manager kept me updated on what was being done. They also washed and vacuumed my car. More

The best car buying experency This was a great buying experience for me everyone was nice and friendly. The guys made sure that my wife and I was comfortable while we waited to get This was a great buying experience for me everyone was nice and friendly. The guys made sure that my wife and I was comfortable while we waited to get everything signed and out the door. They worked with very well, I would recommend Thomasville Ford to anyone . More

I came for servicing of my Toyota and needed new tires. I was told the tires would be ordered and put on in a few days. I got no follow up call, so I emailed the service guy about a week later (phones always was told the tires would be ordered and put on in a few days. I got no follow up call, so I emailed the service guy about a week later (phones always busy and my one call answered I was told the only person in the whole Ford dealership that could answer whether the new tires came in was the service guy who said they were ordered...funny that). I still don't know whether those tires were ordered or arrived. I will be checking around now to see if another tire dealer can get me the 4 new tires. I might still bring in my Ford truck for service, though there are other places available...but not likely to bring the Camry there again. More