Thomas Acura
Covina, CA
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102 Reviews of Thomas Acura
Excellent Service For years, Alan has always made sure the MDX my family rides in is safe. Recently an unexplained noise came from the front left wheel. Without missin For years, Alan has always made sure the MDX my family rides in is safe. Recently an unexplained noise came from the front left wheel. Without missing a beat, Alan requested one of the service techs take a test drive which produced the sound and a repair was made the same day. I wouldn't send the family car to anyone else for service. More
Happy camper Ed in service is the guy to see! He's been taking care of me and the routine maintenance on my '15 RDX for the past 2 years. He's friendly, courteous, Ed in service is the guy to see! He's been taking care of me and the routine maintenance on my '15 RDX for the past 2 years. He's friendly, courteous, and knowledgeable. my only recommendation is that they remove the 2 NSX's from the showroom floor and only display cars consumers can buy. Aside from that, Thomas Acura is my go to dealership. More
RDX owner no long waiting lines here! Allen got me in on time and finished my servicing of my car. Washed and Vac and back on the road. no long waiting lines here! Allen got me in on time and finished my servicing of my car. Washed and Vac and back on the road. More
Excellent, professional and friendly service. Excellent, professional and friendly service environment. Easily accessible from home and didn't have to drive far to get to the dealership. Convenien Excellent, professional and friendly service environment. Easily accessible from home and didn't have to drive far to get to the dealership. Convenient waiting area. More
Transmission on a 2014 RDX My car needed another transmission, after 2 visits leaving my car, the problem could not be duplicated. after a 3rd visit the problem was found, and T My car needed another transmission, after 2 visits leaving my car, the problem could not be duplicated. after a 3rd visit the problem was found, and Thomas Acura graciously loaned me a car, and replaced the transmission, and the general manager made sure Acura stood behind the warranty. More
Great service experience! Allen was great as always. He makes sure to explain everything to me clearly and is always happy to answer questions whatever questions I have. Allen was great as always. He makes sure to explain everything to me clearly and is always happy to answer questions whatever questions I have. More
Great customer service! I purchased a used Acura RDX from this dealership. I am very happy with my purchase. The price was just fight. The customer service was great. Eve I purchased a used Acura RDX from this dealership. I am very happy with my purchase. The price was just fight. The customer service was great. Everyone was very friendly, knowledgable and professional. More
Service due My MDX was due for service, Alan set it up kept me in the loop of what the car needed done, got my approval and car runs like a champ and is ready for My MDX was due for service, Alan set it up kept me in the loop of what the car needed done, got my approval and car runs like a champ and is ready for summer road trips.. VIP service from Alan!!! More
Great customer service! I am a very happy customer, my car gets the best parts and care by the trained technicians. I am particularly pleased with the loaner car that have b I am a very happy customer, my car gets the best parts and care by the trained technicians. I am particularly pleased with the loaner car that have been provided to me when I get my card serviced. More
Excellent and friendly services Went in for my TL airbag recall...haven't been back to dealer after my warranty expired. My service advisor was Alan,who took great care of me. He i Went in for my TL airbag recall...haven't been back to dealer after my warranty expired. My service advisor was Alan,who took great care of me. He is very detail and address all my questions, since I haven't been back to dealer for so long. Because of him, it gave my second thought on going back to dealer for future services. Highly recommended and look for Alan!!! More