Thomas Acura
Covina, CA
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102 Reviews of Thomas Acura
Bought my new 2013 RDX from Thomas Acura. I worked with JR Davidson the sales person and Zabi Kabir the sales manager. Both are friendly, funny and easy to work with. After some internet search, i narro JR Davidson the sales person and Zabi Kabir the sales manager. Both are friendly, funny and easy to work with. After some internet search, i narrowed down the price range for how much i wanted to pay for this vehicle. I sent out price inquiries to a bunch of Acura dealers around town, and got a few quotes including Thomas Acura. Thomas wasn't the lowest offer, but they were able to beat it by another $100. Everything went so smooth with ZERO back-and-forth typical dealer haggle. JR and I exchanged a few emails and got everything agreed upon before i went to pick up the vehicle. When i arrived, JR greeted me with my brand new RDX. He spent a good 20 minutes going thru all the features with me, very thoroughly. Unlike many other sales I met who only cared about $$$ and sales, JR knows the product inside-out. The price was exactly what i was quoted, and he did not push to sell me anything i didn't need. Zabi, the sales manager, took care of all my paperwork. He's efficient and funny. It took less than an hour to go thru all the documents, and his jokes made the whole process like cruising on a Hawaiian sunset boat. Overall, the experience of buying my new RDX with Thomas Acura has been nothing but pleasant. I highly recommend JR Davidson and Razi. Do your homework, get prepared and work with Thomas Acura. Not only will you get your loved new car, but with ease and smile. More
I was searching for New 2011 Acura TSX Manual. This Dealer helped me to get the car that i want. i know to find Manual car especially Acura is very Hard But JR and Loren has help me to get the car that Dealer helped me to get the car that i want. i know to find Manual car especially Acura is very Hard But JR and Loren has help me to get the car that i want. i am so pleased with them. The process was really Quick and good explanation. thank you More
This is the second time that I have leased a MDX from Thomas Acura. The experience was great. The people were very friendly and very knowledgeable about the MDX. I got the color and model that I wante Thomas Acura. The experience was great. The people were very friendly and very knowledgeable about the MDX. I got the color and model that I wanted within a very short time. Everyone at the dealership was very organized and the process moved very quickly. The price for the MDX was very fair. Before I left the dealership, JR Davidson explained all of the features of the MDX and helped to connect my iPhone to the bluetooth connection in the vehicle. The technology in the MDX is amazing and it really helped that this dealership ensured that I knew how to utilize the technology before I left in my new vehicle. I would highly recommend this dealership to anyone looking for a great car. More
ta Barbara to Thomas Acura and had the pleasure of meeting Loren and JR, two fantastic guys who worked with us in a friendly and patient way as we worked through our car purchase. I can't recommend th meeting Loren and JR, two fantastic guys who worked with us in a friendly and patient way as we worked through our car purchase. I can't recommend these guys enough. If you're looking for an Acura, this is the place to do it. I've dealt with plenty of car dealers in my day, and these guys are hands down the best. Highly recommended! More
I just leased my second Acura MDX (tech package) from Thomas Acura. I had a great experience the first time I leased from Thomas Acura and the second time was even better. The sales personnel were grea Thomas Acura. I had a great experience the first time I leased from Thomas Acura and the second time was even better. The sales personnel were great, the SUV is beautiful and the technology is wonderful. The vehicle has a wonderful ride and is great to drive. I would deifinitely recommend using this dealership. They were extremely helpful and the price was very reasonable. The sales personnel (JR and Loren) explained all of the features to me before I left the dealership. I truly love the vehicle. Will defintely go back to Thomas to purchase my next Acura. The person in charge of the paperwork was also very efficient and made the process go very smoothly. More
I thought I had a good experience until I received a letter asking for more money. They claim they made a mistake in calculating the DMV cost-yeah, a 15+% mistake!! So, now I have to pay for their error letter asking for more money. They claim they made a mistake in calculating the DMV cost-yeah, a 15+% mistake!! So, now I have to pay for their error or have my registration held up. They ruined the buying experience and good will. If you ever buy from them, (I wouldn't ever again), make sure that you include a clause that if they make a mistake in the calculations, they eat the cost. Don't come demanding additional $$$ from the customer who in good faith had negotiated a price you agreed to! More
Got price quotes for 09 MDX Tech from few dealerships. Thomas Acura gave the lowest price quote, that's why I bothered to go to their showroom. Big mistake! Misleading price quote as it didn't include des Thomas Acura gave the lowest price quote, that's why I bothered to go to their showroom. Big mistake! Misleading price quote as it didn't include destination charge, while other dealers usually include it. Said would beat other dealers price quote, but they only matched it. More
Worst car buying experience I have ever had. Negotiated with them for a week and a half on the price of a vehicle. Was totally honest and told them my bottom line price. Left dealer because they couldn't d with them for a week and a half on the price of a vehicle. Was totally honest and told them my bottom line price. Left dealer because they couldn't do it. The following week I kept recieving phone calls/voicemails from this dealership from several different people. They kept on trying to push me to buy the car at a price 2k higher than my bottom line price. Finally the sales associate Quyen told me he would get the price that I wanted, if I came in to the dealer to show that I was serious. I went to the dealer the following weekend and signed the paperwork for the car. Bid mistake, these guys are using some underhanded tactics. Using the different numbers and percents for the monthly payment, they totally tricked me into paying 2k more than what I had wanted. Completely dirty and underhanded. Kevin the Sales Manager denies everything that happened and is saying the deal is completely legitimate and that they did nothing wrong. The finance manager when reviewing the contract with me was very confusing circleing several different numbers but never once saying, "This is how much you're paying for this vehicle." My car was not even clean on the inside, there was a layer of dust on the dash. AVOID THIS DEALERSHIP, THEY USE UNDERHANDED TACTICS TO SELL YOU A CAR FOR A HIGHER PRICE THAN YOU NEGOTIATED FOR. More
We are first time buyers and our first experience at this dealership was aweful! Although we did recieve a great price for our vehicle and good service from Joel, the manager and other salesmen were the MOST dealership was aweful! Although we did recieve a great price for our vehicle and good service from Joel, the manager and other salesmen were the MOST unprofessional, dishonest, and rude salesmen we have ever seen in our lives! If you are looking for a great Acura experience, go to Weir Canyon - we would have bought there if they had the particular vehicle we were looking for! If you do shop at Thomas, watch out for added/undisclosed prices at the time of signing and don't be surprised if you have to really fight to get a fair deal. More
Unfortunately I didn't catch the name of the "head guy of used car sales" today but I was quite surprised. I am 19 and have been working full time/going to school my whole life. If I sell my current car an used car sales" today but I was quite surprised. I am 19 and have been working full time/going to school my whole life. If I sell my current car and add in extra money I could easily afford an acura rsx. I told the guy Im looking to pay around $15k for a used rsx. He then replies "Ok well we offer financing.." so I cut him off and just say "no the car will be payed fully off." This xxxxxxx seems to be unhappy with where he is at in life because he replies to me "is mommy going to be writing a check or..?" I was shocked at what he said to a serious customer. He then offered me a 02 rsx with over 60k miles for $15-$16k... wow... this guy not only insults me but offers me a xxxxty deal. I would recommend people go to a different acura dealership. More