Thelen Honda

Helpful Everyone involved was helpful and quick. We walked in, got a good price, and a good review of the car before we drove off! Thanks!! Everyone involved was helpful and quick. We walked in, got a good price, and a good review of the car before we drove off! Thanks!! More

Good and fast service. I had an oil change and general checkup of my car. The service was quick and completed within 30 minutes. The service staff is very courteous and ex I had an oil change and general checkup of my car. The service was quick and completed within 30 minutes. The service staff is very courteous and explained what I have to pay attention to (brake pads) for the next visit. More

My salesperson, Steve, was excellent!!! Steve did an excellent job with negotiating a deal for my new vehicle. He was kind and respectful throughout the entire process. He then explained and Steve did an excellent job with negotiating a deal for my new vehicle. He was kind and respectful throughout the entire process. He then explained and demonstrated the features of my vehicle. Well done, Steve!!! More

New Lease for 2016 Honda CR-V I would recommend Honda Thelen if you are looking for a Honda. Go see Earl. This was the a stress-free experience. I really like the "no haggling" at I would recommend Honda Thelen if you are looking for a Honda. Go see Earl. This was the a stress-free experience. I really like the "no haggling" atmosphere. More

Excellent experience. I unexpectedly needed a new car after a car accident made this necessary. I found the car I wanted online and was promptly contacted by Gregg Katt wh I unexpectedly needed a new car after a car accident made this necessary. I found the car I wanted online and was promptly contacted by Gregg Katt who made the entire purchase experience easy and stress free. I love my new Pilot! More

Killed two birds! A warranty repair was done by Thelen Hondda conveniently for me after I got out of work. Service folks agreed to squeeze in a LOF in the same time. A warranty repair was done by Thelen Hondda conveniently for me after I got out of work. Service folks agreed to squeeze in a LOF in the same time. I made it to my trivia night competition with time to spare. More

my review I had a very warm welcome and though the fellow who greeted me had just joined the department, he seemed fairly knowledgeable. While he and I were ta I had a very warm welcome and though the fellow who greeted me had just joined the department, he seemed fairly knowledgeable. While he and I were talking, Chris (with whom I'm well acquainted), did break into explain about some services that would not apply to my particular car. Chris was professional and although he addressed the young man I was talking to, he was polite and articulate explaining that updates were always coming in. I appreciate that he told BOTH of us this and did NOT wait until I had left to explain this as it was something that I needed to know as well. I hope that the 'new' fellow felt the same as Chris was not demeaning; more just informative. More

Job well done! We did not ourselves take our Honda to Bay City but our son-in-law volunteered to take it for the recall. We are getting a bit too old for driving We did not ourselves take our Honda to Bay City but our son-in-law volunteered to take it for the recall. We are getting a bit too old for driving distances and bless our family for being there for us to get the necessary recall accomplished. Our son-in-law's experience was great as he didn't have any problem with taking care of getting the Honda fixed for us. And we are extremely grateful to him for doing this for us as he had to come from Perry MI to our home in Harrisville in order to take the car in for us. Hopefully, our Honda will not need further trips to Bay City! If it needs service from Honda, it is a bit of a hardship for us to take it to you ourselves. Too bad you aren't located closer! I must also add that it is a great little car and we are very pleased with it. Lois Carey More

Oil change, filter,etc. Quick and easy. Pleased with the quick timing of the service and appreciated the fact that additional work was brought to my attention. Also shown some information o Pleased with the quick timing of the service and appreciated the fact that additional work was brought to my attention. Also shown some information on things to keep on the lookout for. More

On time, did what I needed done I added remote start to my Odyssey. Even though it would've been cheaper to go third party, I wanted OEM parts. Mostly enjoy visiting with Gregg Katt I added remote start to my Odyssey. Even though it would've been cheaper to go third party, I wanted OEM parts. Mostly enjoy visiting with Gregg Katt about future purchases for me and my daughter. Great salesman. More