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Thelen Honda

Bay City, MI

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rated
65 Reviews

1020 North Euclid Ave.

Bay City, MI

48706

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65 Reviews of Thelen Honda

March 27, 2017

Dirity and run down! I have been to other Honda dealer That the place was a lot cleaner! Office help was friendly. Did not show me old parts removed or was i ask to see th More

by dano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex
March 26, 2017

Recalled Airbag replaced The replacement went very fast. I was treated very well by the staff and I will return to Thelen Honda for all of my cars servicing needs. More

by Paul99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure
March 26, 2017

Honda passenger airbag recall I arrived 10 minutes early and they were ready to take my vehicle… Super friendly, took my keys and what should've been 45 minutes was completed in More

by Honda girl 54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris McPhee. I noticed when you came to update people on their vehicles he remembered everybody's first name… That impressed me.
March 16, 2017

Two recalls I live 3 hours away but it worked to leave my Honda for recall work over a long weekend. Everything was accomplished and my car ready to go, including More

by Danbrierimat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
March 08, 2017

Express oil change I had a free hour early Saturday afternoon and found the express service had no waiting on my overdue oil change. The service was quick, friendly, and More

by Honda Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 19, 2017

Terrific knowledgeable I like the way Honda stands behind their vehicles. My salesman was very knowledgeable and helpful. Their service department is great. They h More

by Bluelighting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Katt
February 16, 2017

Always helpful I have always purchased my cars through Thelan Honda, love them and the service department. They are always through, kind and helpful. Always would More

by Jane A. Heiss-Armitage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The sevice manager
January 27, 2017

Service I brought my van in for an oil change and to have my sliding doors checked on my van. The staff was very kind and thorough with the service provided. More

by kshorkey81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
January 09, 2017

Great service!!!! I had to have a tire pressure reprogrammed. They were quick plus checked everything else, Alex was wonderful and couldn't have been nicer. I give t More

by Anne1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex...TERRIFIC!!!!
January 07, 2017

Normal maintenance on 2007 Accord Just time for a timing belt and serpentine belt. Service was quite quick and completed correctly. Thelen has a great service staff and dealership. More

by Carl Fairbank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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