The Autobarn Alfa Romeo/FIAT of Evanston

Service Review The length of time waiting was a bit too long and I had to return to have the service completed. Ryan is exceptional at his job! The length of time waiting was a bit too long and I had to return to have the service completed. Ryan is exceptional at his job! More

Alfa Review My service provider Ryan is always great. I wish that the others were just as good. I had a really particular issue and Alfa and the service My service provider Ryan is always great. I wish that the others were just as good. I had a really particular issue and Alfa and the service More

After an initial hiccup, they took good care of me & my car I wasn't happy with the initial estimate of when my car could be seen, but Dominique intervened and they fit me in the next day. She was great to deal I wasn't happy with the initial estimate of when my car could be seen, but Dominique intervened and they fit me in the next day. She was great to deal with and helped me solve a few questions / issues with the car. Ryan checked me in and kept me updated as they fixed the car. He is always stellar: professional, funny and kind. More

Amazing customer service The staff in the service department are fabulous. A special shout out to Ryan who made the experience of need service on my car pleasant and fun. I l The staff in the service department are fabulous. A special shout out to Ryan who made the experience of need service on my car pleasant and fun. I look forward to our next service opportunity. More

What a service center out to be This place is so neat that you could mistake for a showroom. That being aside the service is also perfect. My in warranty service I was in for had jus This place is so neat that you could mistake for a showroom. That being aside the service is also perfect. My in warranty service I was in for had just expired 2 days prior. They did not make a big deal about it and got it taken care of. More

Great service! Needed to replace the driver's door handle on my 2014 500 Abarth. Autobarn of Evanston had the part in stock and installed it on the same day that I Needed to replace the driver's door handle on my 2014 500 Abarth. Autobarn of Evanston had the part in stock and installed it on the same day that I called. I have had some bad experiences at two other Chicago area FIAT dealerships, but I have found Autobarn to be exceptional. More

Long wait when svc neede: for parts, for loaner vehicles I want to say all good things about the service representatives Oscar and Ryan who do a great job for customers. But they are hampered by several fact I want to say all good things about the service representatives Oscar and Ryan who do a great job for customers. But they are hampered by several factors, including that there is a very long delay in obtaining parts required for service, and that there are few loaner vehicles available (even when a customer's still-under-warranty car is entirely out of svc). I have one specific problem with them right now: a part was ordered months ago, and the center required prepayment from me, but it has not arrived, and they do not have a scheduled date for delivery. I have requested a refund since they have been holding my money for a long time, but there has been no response or approval for that. I hope that the parts/service manager will read this review and FINALLY respond - - I have been waiting for an answer for weeks. More

Kane Stiles Kane was professional, direct and fair to deal with. Honesty and integrity are paramount to what I feel makes for a good customer experience. He answe Kane was professional, direct and fair to deal with. Honesty and integrity are paramount to what I feel makes for a good customer experience. He answered all of my questions and took away any fear I had of purchasing a vehicle site unseen from Seattle, WA. More

Fast and Friendly! I met Ryan when I popped in for an oil change and new wipers. He took excellent care of me and ensured my experience was quick and painless. Ask for I met Ryan when I popped in for an oil change and new wipers. He took excellent care of me and ensured my experience was quick and painless. Ask for him by name! More