Texan Buick GMC

We have been using Texan GMC for several years and have been very satisfied. The last time I was in for service I was not 100 percent satisfied but the Service Manager went above and beyond to make it righ been very satisfied. The last time I was in for service I was not 100 percent satisfied but the Service Manager went above and beyond to make it right! I will continue to have my vehicles serviced here. The complimentary Uber rides are an added bonus! More

Poor service, lack of communication, unnecessary products with vehicle sell, failure to answer phones, poor customer service all around with vehicle sell, failure to answer phones, poor customer service all around More

I commend the service department at Texan GMC for the ease of making appointments and the reliability of the service work! I would definitely recommend them to my family and friends. ease of making appointments and the reliability of the service work! I would definitely recommend them to my family and friends. More

Overall the buying experience was fast and easy. Only had one issue and I believe they are working with me to fix. Only had one issue and I believe they are working with me to fix. More

The service team was helpful and communicated the timeline well. They stayed in constant contact which was helpful. timeline well. They stayed in constant contact which was helpful. More

I would definitely recommend this location. Will definitely purchase next vehicle here. Ask for Rafael provides you with all your needs. Offers excellent customer service! Will definitely purchase next vehicle here. Ask for Rafael provides you with all your needs. Offers excellent customer service! More

Happy with the sales experience and financing, but there are some things that need to be addressed. First, I would have liked to have gotten a more thorough tour of my truck as there are buttons that I don are some things that need to be addressed. First, I would have liked to have gotten a more thorough tour of my truck as there are buttons that I don't know what they do, features that I don't know how to use, and I have been unsuccessful in finding some things in the owners manual, both the included cliffs notes version and the online version. My biggest complaint is the detailing/make ready that the truck received. There are circles and sticker residue on the front windshield, inside the cabin.. There is also what appears to be hot glue, or some type of light colored adhesive from the factory in several places across the black headliner. I removed as much as I could, but some still remains in spots. Also worth mentioning, after having some time behind the wheel now, the steering wheel is not straight. I will address this with the service department when I bring it in for its first scheduled maintenance. I'm not normally a very picky person, but when I pay nearly half as much as what a house costs for a truck, I expect it to be perfect.. More

I primarily have and will continue to use the service department as long as Abe Lopez is there. Abe is the epitome of what a service consultant should be and I am grateful for his level of professionalis department as long as Abe Lopez is there. Abe is the epitome of what a service consultant should be and I am grateful for his level of professionalism. More

Dropped the car off for a failed inspection, in short a few things were found to be out of sorts with the car, nothing serious, Victor worked through are needs & wants like the professional he is - well d few things were found to be out of sorts with the car, nothing serious, Victor worked through are needs & wants like the professional he is - well done.......services completed seem to be done satisfactory - Thanks ! More

I first met with Travis. He was a great help and very attentive to the issues. He set me up with Abe while he was on vacation who followed through and got my truck back to me He was a great help and very attentive to the issues. He set me up with Abe while he was on vacation who followed through and got my truck back to me quickly. More