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Texan Buick GMC

Humble, TX

4.2
712 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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712 Reviews of Texan Buick GMC

September 28, 2023

They are very professional. They completed the work very quickly. We also like that they wash our cars as well. More

by Jeffrey.sterner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 29, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jeffrey! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 28, 2023

Pleasant and professional experience. I do recommend this service department. Received a complimentary car wash. More

by jereahymon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 29, 2023 -

Texan Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Jereahymon. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Texan GMC Buick Team

September 28, 2023

Great service! Vehicle was ready for pick up with in a 3hour time frame. Will use them again. More

by dwaynestork2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
Report | Print
Sep 29, 2023 -

Texan Buick GMC responded

Dwayne, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Texan GMC Buick Team

September 27, 2023

Texan GMC has taken of my vehicles for over 10 years. I trust the workmanship and cost is a little higher than other places, knowing that the repairs were done right is priceless. I have never felt that More

by ducky2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not positive, But I think service representative name was Abel.
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

September 27, 2023

great service especially from Humberto that guy is very dedicated to treat the client very especial the work perform on my truck is amazing i will recommend any one to go see Humberto for the great service More

by CHEPE232001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto in service dep.
Report | Print
Sep 28, 2023 -

Texan Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Humberto does for Texan GMC Buick and our customers. Hope to see you again soon! Sincerely, The Texan GMC Buick Team

September 27, 2023

The personnel are well knowledgeable and answered all my questions. Didn’t try to up sale the vehicle service. More

by EREYES9917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 28, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 26, 2023

The people at this dealership are always cheerful helpful and courteous. The work is completed correctly the first time. More

by chad3657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez , Madison Spencer, Beth Patlan
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Chad. Sincerely, The Texan GMC Buick Team

September 26, 2023

Thankful that my jeep was fixed to where it would start but when I got it back my top lights and one taillight aren’t working. More

by leisaguill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss this matter. We hope to talk with you soon. Sincerely, The Texan GMC Buick Team

September 26, 2023

They are prompt courteous and detailed about the service you are receiving and also very informative More

by thewash2953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us,! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 26, 2023

Great service people who don’t waste your time. Get the job done asap at any given time. More

by blevi9163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umberto
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Texan GMC Buick Team

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