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Texan Buick GMC

Humble, TX

4.2
705 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

September 26, 2023

Thankful that my jeep was fixed to where it would start but when I got it back my top lights and one taillight aren’t working. More

by leisaguill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss this matter. We hope to talk with you soon. Sincerely, The Texan GMC Buick Team

September 26, 2023

They are prompt courteous and detailed about the service you are receiving and also very informative More

by thewash2953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us,! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 26, 2023

Great service people who don’t waste your time. Get the job done asap at any given time. More

by blevi9163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umberto
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Sep 27, 2023 -

Texan Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Texan GMC Buick Team

September 26, 2023

The dealership made the whole process very easy. I live on the South side of Houston so they were able to the documents electronically and then deliver the truck to my house. More

by wewilks2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Syed, Beth Patlan
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Texan GMC Buick Team

September 25, 2023

My truck is always well taken care of. This my 2nd truck with Texan GMC Buick in Humble, TX very happy with their service. More

by ymartinez_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Sep 27, 2023 -

Texan Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Texan GMC Buick. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Texan GMC Buick Team

September 24, 2023

It was a pleasant to get my car serviced to this company right what I needed to be done.thanks again More

by Rowena.Rawlings@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner
Report | Print
Sep 26, 2023 -

Texan Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Rowena. Please don't hesitate to call if we can help with anything at all. Sincerely, The Texan GMC Buick Team

September 24, 2023

My sales person was disconnected. Every service apt i made, with reservations, took hours to change the oil. Why make an apt if you do t honor the time. More

by mokruhlik71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel was my sales person not Beth , Madison Spencer, Beth Patlan
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Sep 26, 2023 -

Texan Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Texan GMC Buick Team

September 23, 2023

They just told me to take it to Toyota and that’s it no further assistance was provided More

by leononis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember
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Sep 25, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us, Leononis. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

September 23, 2023

Was very disappointed in the fact that the vehicle I purchased only came with one key fob. 65k truck and would not provide me with an additional key fob. I spent over $500 on my own at a local dealersh More

by jeremy8246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Patlan
Report | Print
Sep 25, 2023 -

Texan Buick GMC responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Texan GMC Buick Team

September 23, 2023

EVERYTHING WAS VERY GOOD AND SATISFIED WITH THE DEALER TEXAN BUICK GMC. WAS VERY PLEASE WITH THE PEOPLE. More

by TONY110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TODD TRAHAN & THE GUY WHO WROTE UP THE CONTRACT, FORGOT HIS NAME.GREAT
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Sep 26, 2023 -

Texan Buick GMC responded

Tony, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Texan GMC Buick Team

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