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Texan Buick GMC

Humble, TX

4.2
705 Reviews
Call Dealership (281) 299-0566

18225 Eastex Fwy

Humble, TX

77338

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705 Reviews of Texan Buick GMC

January 24, 2024

Front desk person was not helpful at all. We asked for a car clean from interior. Simply denied the request and said that they will just do a quick vacuum. When I was giving the car keys and More

by anubhav92kohli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer
Report | Print
Jan 26, 2024 -

Texan Buick GMC responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, The Texan GMC Buick Team

January 24, 2024

Pleasant, n helpful I will keep on going there with my Terain for any thing that has to done on it More

by emjay.ram62
Recommend Dealer
Yes
Employees Worked With
Don't remember it was young lady
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January 22, 2024

Available date and time to do my oil change and aslo customer service was nice More

by cl.isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Jan 23, 2024 -

Texan Buick GMC responded

Thank you for taking the time to leave this 5-star rating, Isabel! We hope to work with you again! Sincerely, The Texan GMC Buick Team

January 20, 2024

Texan is an excellent dealership: Professional sales, finance, and service staff and excellent facilities. And of course excellent GM products! More

by stevegood1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed
Report | Print
January 20, 2024

I am so pleased with Texan Buick GMC. Every problem I’ve ever had I’ve taken it back y’all fix the problem I will not buy a vehicle nowhere but Texas Buick GMC. More

by LBRENFROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McKinney, Madison Spencer, Beth Patlan
Report | Print
Jan 23, 2024 -

Texan Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

January 20, 2024

Purchased me Denali and had my bed cover installed, it was completed well before the time started! Thank you More

by kirving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Jan 23, 2024 -

Texan Buick GMC responded

Kirving, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Texan GMC Buick. Please feel free to contact us if you have any questions on your new Denali. Sincerely, The Texan GMC Buick Team

January 19, 2024

Service went well, need to shorten this word requirement if you want this filled out More

by D-RICKETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jan 22, 2024 -

Texan Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Texan GMC Buick Team

January 18, 2024

Great help Even spent time with the general manager Speedy service was perfect See you again soon More

by BTUCKER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Report | Print
Jan 21, 2024 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

January 17, 2024

Great service. Had my car ready in less than an hour. Thank you very much. More

by CDMCCARTHY80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
Report | Print
Jan 19, 2024 -

Texan Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Texan GMC Buick Team

January 17, 2024

I believe there are other dealerships that care more about their clients than Texan does. More

by john@txagent.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Jan 19, 2024 -

Texan Buick GMC responded

Thank you for sharing your experience with us, John. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Texan GMC Buick Team

Jan 20, 2024 -

john@txagent.net responded

I will be glad to. Who do you suggest I contact? Service advisor, service manager…general manager? Please let me know who.

Feb 10, 2024 -

john@txagent.net responded

Never heard from Texan GMC. Their response above means absolutely nothing. I don’t believe they had any intentions of rectifying this fiasco. Thank you

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