Texan Buick GMC

Always provides good service and communicates future service needs or suggestions. Everyone is very pleasant to work with. service needs or suggestions. Everyone is very pleasant to work with. More

Was told that I needed to pay 3000 more than listed price for paint protection, 1500 was taken off for worn tires, but i still paid $1500 for the paint protection that was not included in the advertised pric for paint protection, 1500 was taken off for worn tires, but i still paid $1500 for the paint protection that was not included in the advertised price, I have thought about this everyday since I bought the truck, why was this not included in the advertisement I drove a long way to find that out, not really happy. More

I will not be returning to this dealership for service. There was next to no communication on the status of my vehicle or the parts coming in. Not to mention it started with the confusion of dropping my ve There was next to no communication on the status of my vehicle or the parts coming in. Not to mention it started with the confusion of dropping my vehicle off, for essentially no reason, so parts could be ordered. I brought my vehicle in for recall/retrofit work, called in advance, only to be told my parts needed to be ordered. This is AFTER I scheduled everything 3 weeks in advance. I had no clue the status of my vehicle the entire time it was there. This is the second time this has happened at this dealership. Both times I did everything I could think to do on my end as far as due diligence. Yet, parts were not ordered until my vehicle arrived. Both the service department manager and service advisor, Jessica, made empty promises about keeping me updated on the status of my vehicle and the parts needed. The only updates I received were when I called in and asked. There was zero communication from midday Monday until Wednesday afternoon when I called in. I was personally assured by the manager that he’d keep me updated when parts were expected, when they came in and what the timeline looked like for my vehicle. I never once heard from him after we spoke on the phone Monday. I sent a follow-up message to Jessica Monday afternoon asking what the status on the parts were and got no answer. Radio silence until I called midday Wednesday. To my surprise, the parts had come in and a technician was working on my vehicle. If I had not called in, I would not have known this. I was then told I would received more updates via phone or text. Once again, I had to call in for updates. I will not be returning to this dealership More

Humberto was helpful, informative and kept me updated on the status of my car so I knew what to expect. the status of my car so I knew what to expect. More

Best customer service, friendly staff. ,They kept me informed while my truck was being serviced by the company . ,They kept me informed while my truck was being serviced by the company . More

Good deals hip that it's service dep unhooked my GPS, Both, &radio to identify a problem and didn't nor rebook my system unless I pd. nearly $1k. Changing my battery that died fixed my starting problem S Both, &radio to identify a problem and didn't nor rebook my system unless I pd. nearly $1k. Changing my battery that died fixed my starting problem Still no eadio, GPS, or Btooth. I'm angry as I type. SERVICE NOW A 1 More

The Ford dealership couldn't fix my oil leak but this GMC service dept did Good communication and service service dept did Good communication and service More

The service requested was not performed. I also was passed off to another new employee. Had he assisted the correct job would've been done. I also was passed off to another new employee. Had he assisted the correct job would've been done. More

Gunner stays on top of things and explains what is going on Responsive, fixes problems when they occur- like a delay in standard service on Responsive, fixes problems when they occur- like a delay in standard service More

My service representative, Travis, was professional and courteous. He answered all my questions and took care of having my vehicle serviced properly. courteous. He answered all my questions and took care of having my vehicle serviced properly. More