Texan Buick GMC

Good customer service want I needs all my he time on time want I pick up my car want I pick up my car More

I took my wife's car in for warranty work. The only problem I had was with the available lady working at the service desk. She was not interested in assisting me, she was more concerned abou The only problem I had was with the available lady working at the service desk. She was not interested in assisting me, she was more concerned about eating her breakfast at her workstation. She passed me to a very helpful gentleman who was very busy at the time. I had to wait for him to finish his original tasks before he could assist me. Again, he was doing all he could do to get me into the system for the factory left out item warranty installation. More

Very friendly folks. The service was done fast and everyone was just awesome. I would highly recommend this place The service was done fast and everyone was just awesome. I would highly recommend this place More

Within the past 3. 5 years I've purchased two new trucks from Texan Buick GMC. While I've enjoyed the driving experience of the two vehicles I am less enthusiastic with 5 years I've purchased two new trucks from Texan Buick GMC. While I've enjoyed the driving experience of the two vehicles I am less enthusiastic with the service I have received. Within one week of me purchasing a 2024 Sierra 1500 I scheduled an appointment to have the vehicle looked at because of noise distractions within the dash and grinding/rubbing in the steering wheel. During the scheduling I agreed to wait for the vehicle until work was completed. Upon check-in I was told that the the Service Department was 2-3 days behind and that I would need to leave my vehicle up to 72 hours and that the vehicle may not get serviced until such time. I asked if a loaner was available but was told the 2024 Sierra needed to be looked at beforehand to determine if it was under warranty before a loaner can be authorized. I would like to think the entire vehicle is still under warranty!! No service was done to correct issue. More

Excellent service Thank you for the excellent service. I'm looking forward to doing more in the future l I'm looking forward to doing more in the future l More

I had a coupon that needed to be approved, and it was. .. yayyy!! Wait time a little longer than expected but probably due to a quick wash job that was done. Thanks. .. yayyy!! Wait time a little longer than expected but probably due to a quick wash job that was done. Thanks. More

Everyone seemed way too busy to help you. One time I was just standing there and nobody even spoke to me. They should definitely work on making people feel welcomed and cared for. One time I was just standing there and nobody even spoke to me. They should definitely work on making people feel welcomed and cared for. More

Awesome Time management and uber service Nice waiting area Great staff, service Professional , friendly 15 words wonderful waiting area Great staff, service Professional , friendly 15 words wonderful More

Workers are helpful. Just need curiosity cars. Pleased other than that. Great jobs guys and girls Just need curiosity cars. Pleased other than that. Great jobs guys and girls More

Everything was good except I paid cash in full and was told I couldn't have the 2nd key? Why? It's my vehicle that I bought outright! Why do I only get one of the keys? How would you feel when you own so told I couldn't have the 2nd key? Why? It's my vehicle that I bought outright! Why do I only get one of the keys? How would you feel when you own something but someone else has a key to it? I contact the dealership for an explanation and got none. More