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Terry Volkswagen Subaru

Lynchburg, VA

4.7
71 Reviews

19134 Forest Road

Lynchburg, VA

24502

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71 Reviews of Terry Volkswagen Subaru

February 05, 2024

This Dealership is one of the most awesome Dealships I have ever seen they make you feel like family and care about you as person and your family More

by rdckkc@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase , mark dalton, chris woods, gardell alexander
Feb 05, 2024 -

rdckkc@icloud.com responded

You have the best dealership I have ever seen keep up the good work and it’s a pleasure to call you my friends

January 24, 2024

What a great place to buy a vehicle! Easiest experience of my life, and prices were great as well! Highly recommend this place for your next purchase of a vehicle. More

by mjsprouse21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deanna Grogan
January 08, 2024

My visit to Terry’s was met with excellent communication and superior customer service. Grateful to have this dealership so close to home because they truly offer fantastic wrap around service. More

by holley_rupert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy Davis, Kevin Davis
December 26, 2023

I can only praise Vernon! Because of his attention to my best friend who bought a 2024 crosstrek, 2 weeks before me, via his help...I called him and told him what I wanted. He More

by sharonlester88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
vernon ward
Dec 26, 2023 -

sharonlester88 responded

Yay!!! Happy Customer here!

November 30, 2023

Wow! Where do I start? Soon after my wife and I arrived at the dealership nearly 3 years ago, we were greeted by Sales Professional, Carl Jones (better k More

by 123eagle1eye1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl “C.J.” Jones, mark dalton
Nov 30, 2023 -

123eagle1eye1 responded

Thanks once again for another supper service experience today. Met another great service advisor, Cole Crumpler!

October 09, 2023

I was charged $26 for a taillight bulb that should've been free since I paid this dealership $3,000 for a repair job before. More

by ileanag53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't get a name
September 27, 2023

The Outback we wanted and a terrific sales associate named Dirk Beasley. Best auto buying experience we have ever had. More

by Bucky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dirk Beasley
Sep 27, 2023 -

Terry Volkswagen Subaru responded

Hi Bucky! It's fantastic to know that Dirk and our team at Terry Volkswagen provided you with the best auto-buying experience! Enjoy your new Outback.

September 06, 2023

Absolutely no pressure or hurry. Based on my experience when I purchased a previous Subaru from Terry and had it serviced there, I would not go to any other dealership to purchase a More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam, randy enloe
Sep 06, 2023 -

Terry Volkswagen Subaru responded

Hi Mike, we're so glad to know you had a pressure-free experience at Terry Volkswagen. It's great that our service has kept you coming back! Thanks for your loyalty and support.

August 28, 2023

I have a problem with the service department everytime I have it serviced or inspected. A few weeks ago when I went to have the oil changed and get it inspected they called said I had to have new front wind More

by jim1val2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
July 17, 2023

We started our search for our new car almost 1 year in advance. After lots of reviews we decided on a Subaru Crosstrek. We visited Terry Subaru numerous times dealing with Veron who was very nice and answ More

by jewarner1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deanna, The business mgr. (sorry forgot his name), vernon ward
Jul 18, 2023 -

Terry Volkswagen Subaru responded

Thank you so much for choosing Terry Volkswagen and taking the time to leave such a kind review. We're glad that Veron was able to assist you throughout your car search and provide a pressure-free experience. It's great to hear that Deanna also took the time to go over all the features with you. We appreciate your business, and if there's anything else we can do for you in the future, please don't hesitate to reach out! Have a fantastic day!

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