Terry Volkswagen Subaru

Excellent service Contacted, test drove, and purchased a used Volkswagen Routan all in one evening. I was a new customer and the sales rep Randy made us feel like we ha Contacted, test drove, and purchased a used Volkswagen Routan all in one evening. I was a new customer and the sales rep Randy made us feel like we had been buying from there for years. He was very knowledgable of the vehicle, and clearly answered all questions we had about car/purchase options. The price was fair and financing quick and easy. I would highly recommend buying from Terry VW Subaru. More

Friendly / Knowledgeable Staff Due to superior service and sales staff from Terry VW, I currently own 2 Volkswagen’s and wouldn’t consider any other dealership for my needs. Being Due to superior service and sales staff from Terry VW, I currently own 2 Volkswagen’s and wouldn’t consider any other dealership for my needs. Being a female, I rely on Service Manager Buddy Davis to take care of my service needs. Whatever he says is needed, I don’t question. When my daughter wanted to test drive a vehicle on their lot, I called Buddy for guidance with salesperson to send her to. Rodney Williams was waiting for her with vehicle she was inquiring about parked out front and the entire Terry staff made her feel very much at ease and took excellent care of helping her make the decision to purchase. While talking with Rodney, I also took notice of a beautiful white Passat parked out front and within 2 days, I purchased my 2nd VW. When friends or family members mention purchasing new vehicle, I make the suggestion to visit Terry before making their final decision / purchase. The entire staff makes you feel like family and no matter what your question is, they have the answers. I’m truly a 100% satisfied Terry Volkswagen customer. More

The salesman was extremely rude and insulting. I found the same vehicle, about an hour away from Terry Subaru, for $750 less than that of the '"lowest" price offered at Terry Subaru. The salesman became the same vehicle, about an hour away from Terry Subaru, for $750 less than that of the '"lowest" price offered at Terry Subaru. The salesman became furious when I informed him of this and insulted me, telling me that I was not a man of my word; we had discussed a price over the phone prior to me going to the dealership. I had my mother and father with me and we all agree that it was the WORST car shopping experience and I've purchased 13 new cars in the past 15 years. I don't understand how this dealership stays in business... More