Terry Henricks Ford

Great service! I made an appointment to have my daughter’s car looked at due to a coolant leak. The vehicle was picked up at my place of business because my schedule I made an appointment to have my daughter’s car looked at due to a coolant leak. The vehicle was picked up at my place of business because my schedule didn’t allow time to drop it off. I received a call within a couple hours of the vehicle being picked up stating the cause of the leak and a repair estimate that included some suggested repairs based on the vehicles mileage. The repairs were completed as soon as the vehicle could be worked into the schedule. Mark Schroeder kept in contact with me, giving updates on the repair when available and Dirk Krueger did a fantastic job completing the repair. More

Friendly I drove 2 hours to Terry Henricks in hopes that this was the Jeep I had been searching for & it was! The staff was friendly and helpful, informative a I drove 2 hours to Terry Henricks in hopes that this was the Jeep I had been searching for & it was! The staff was friendly and helpful, informative and engaging. Adrienne was great through the entire process! I would drive back in a heartbeat to buy another vehicle! More

We were 'just looking'. We were just starting to look and ended up buying! No pressure. That's what we liked. This is the first time we purchased a vehicle from this dealer We were just starting to look and ended up buying! No pressure. That's what we liked. This is the first time we purchased a vehicle from this dealership; however we have had the family cars serviced there for years so we thought we'd talk to Terry Henricks Ford first this time since the service department takes good care of us and we're glad we did. Professional, but down to earth. And the available rebates made the decision a little easier! More

Thank you Henricks For being out of town and not being a customer we were treated very professionally and quickly gotten back on the road again. Thanks to Brian, Mark an For being out of town and not being a customer we were treated very professionally and quickly gotten back on the road again. Thanks to Brian, Mark and the towing company we were able to continue our trip to Oswego, Illinois . More

Quite Pleasant Experience This is the second vehicle I've purchased with Adrienne's help. Because she's so knowledgeable & laid back there's no one I'd rather deal with. This is the second vehicle I've purchased with Adrienne's help. Because she's so knowledgeable & laid back there's no one I'd rather deal with. More

First Oil Change I recently had my first oil change. I was friendly greeted and told it would not take long and I could have a seat upfront in the lobby. It did not I recently had my first oil change. I was friendly greeted and told it would not take long and I could have a seat upfront in the lobby. It did not take long and was told everything was fine and gave me a sheet with the work that was completed during the oil change. A very nice, friendly atmosphere. I have already recommended the dealership to others. More

Satisfied customer. Adrienne was very knowledgeable about all 3 trucks we test drove. Friendly, Small town feeling. When it's time to purchase another vehicle, My Wife Adrienne was very knowledgeable about all 3 trucks we test drove. Friendly, Small town feeling. When it's time to purchase another vehicle, My Wife and I will return to Terry Henricks Ford. Adrienne and Morgan were Awesome!!! More

Loved working with Cody, Kyle & Morgan, they were great! Buying a new vehicle can be scary, but not at Terry Henricks Ford! Cody was great to work with, friendly, knowledgeable and he explained everything. Buying a new vehicle can be scary, but not at Terry Henricks Ford! Cody was great to work with, friendly, knowledgeable and he explained everything. Everyone including Kyle and Morgan made the process easy and would recommend anyone who is thinking about purchasing a vehicle to purchase it at Terry Henricks Ford! More

My Car service Had my 2015 Mustang serviced bought it in at 8:30 a.m. and was driving away by 9:00 a.m. Great service and friendly people. Had my 2015 Mustang serviced bought it in at 8:30 a.m. and was driving away by 9:00 a.m. Great service and friendly people. More

Very fast, easy and friendly dealership! Easiest car buying processes we've ever had! Everything was ready to go when we arrived. Paperwork signed and out the door we went keys in hand! Easiest car buying processes we've ever had! Everything was ready to go when we arrived. Paperwork signed and out the door we went keys in hand! More