Terry Henricks Ford

Quick service, clean shop and polite staff. They took care of a recall for me with no appointment.filled out paperwork and got a technician right on it.done in 15 minutes They took care of a recall for me with no appointment.filled out paperwork and got a technician right on it.done in 15 minutes More

Friendly with great customer service While looking for a new car, Alex Bennett showed us a very clean used vehicle that just came in the night before. It had not even been detailed, but While looking for a new car, Alex Bennett showed us a very clean used vehicle that just came in the night before. It had not even been detailed, but obviously was well taken care of. This was exactly what my husband looks for in a previously owned car. We consequently replaced one of our cars with this clean well taken care of used car. Our questions were answered promptly and everyone we dealt with was very friendly. We will certainly come back when we are ready to look for another vehicle. More

Excellent service for repairs I have yet to purchase a vehicle from this dealership but the service and repair has been excellent. Definitely winning me over on there service alon I have yet to purchase a vehicle from this dealership but the service and repair has been excellent. Definitely winning me over on there service alone. More

Exceptional Customer Service! Adrienne Emmons worked tirelessly to locate just the right vehicle that we were looking for. Kyle Sauder and Nate Rose were tremendous in developing Adrienne Emmons worked tirelessly to locate just the right vehicle that we were looking for. Kyle Sauder and Nate Rose were tremendous in developing a deal that exceeded our expectations! Morgan Roth handled all the paperwork with ease and created a relaxed environment as she walked us through the signing process. We have been customers at this Ford dealership for many, many years and were always pleased with our purchases. The new ownership has certainly cemented our loyalty to them with the excellent experience we had this past week that exceeded our expectations! We are quite appreciative of the way that we were treated and wish to offer our highest recommendation to them as a quality dealership that truly places the needs of their customers as a top priority. We could not have been happier with the purchase of our 2018 Ford Escape! More

Best Experience I had Alex Bennett as sales while I was there and he /Terry Henricks staff was amazing to work with. They actually listened to what I was looking and I had Alex Bennett as sales while I was there and he /Terry Henricks staff was amazing to work with. They actually listened to what I was looking and the types of vehicles I was looking for. End up driving a away in a 2013 Ford Escape!!! I absolutely love this vehicle!!! More

Awesome!! My experience was beyond expectations! Cody and Morgan were both friendly, knowledgeable and informative. I would definitely return to this dealership My experience was beyond expectations! Cody and Morgan were both friendly, knowledgeable and informative. I would definitely return to this dealership again as well as recommend it to friends and family. More

Excellent Service! Cody Caudill helped me find my dream car. Fast and amazing service!! Very friendly and helpful in many ways. I would Recommend this dealership and Cod Cody Caudill helped me find my dream car. Fast and amazing service!! Very friendly and helpful in many ways. I would Recommend this dealership and Cody to other people! Very satisfied! More

Oil Change We got our oil changed shortly after we purchased our Malibu, and the service was awesome! I came in, checked my car in, sat in the waiting room (whic We got our oil changed shortly after we purchased our Malibu, and the service was awesome! I came in, checked my car in, sat in the waiting room (which had popcorn and coffee i might add :) ) for approximately fifteen minutes and I was done! Amiable and nice, and i appreciate the thorough inspection. More

Great Experience I had the absolute best experience at Terry Hendricks Ford, Cody was extremely helpful made the search fun and easy in getting me exactly what I wante I had the absolute best experience at Terry Hendricks Ford, Cody was extremely helpful made the search fun and easy in getting me exactly what I wanted in an automobile would definitley recommend this dealership! More

Great service! I made an appointment to have my daughter’s car looked at due to a coolant leak. The vehicle was picked up at my place of business because my schedule I made an appointment to have my daughter’s car looked at due to a coolant leak. The vehicle was picked up at my place of business because my schedule didn’t allow time to drop it off. I received a call within a couple hours of the vehicle being picked up stating the cause of the leak and a repair estimate that included some suggested repairs based on the vehicles mileage. The repairs were completed as soon as the vehicle could be worked into the schedule. Mark Schroeder kept in contact with me, giving updates on the repair when available and Dirk Krueger did a fantastic job completing the repair. More