Terry Henricks Ford

They helped me with a breakdown on my travels. My Ford 250 refused to start while I was sitting at a gas pump. I acquired a tow from my roadside assistance plan and was met at the dealership with My Ford 250 refused to start while I was sitting at a gas pump. I acquired a tow from my roadside assistance plan and was met at the dealership with friendly and willing people. I was given a shuttle to my temporary accommodations and the problem was diagnosed and fixed that same day. A shuttle ride was provided back to the dealership to collect my truck and I was back on the road the next day. Jeff Sharpe knew what and how to help me and he did so in a most friendly and professional manner. More

Wonderful experience Excellent customer service, stayed way past closing time on a Saturday to get the deal done. They were very accommodating and friendly, couldn't ask f Excellent customer service, stayed way past closing time on a Saturday to get the deal done. They were very accommodating and friendly, couldn't ask for a better experience. More

Great Car Buying expirence I recently purchased a used car from Alex Bennett at Terry Henricks Ford he was great and it was low presure . I think the best car buying expe I recently purchased a used car from Alex Bennett at Terry Henricks Ford he was great and it was low presure . I think the best car buying experience I have had and I am 63 and bought a few cars in my life. The rest of the people I dealt with at the dealership seemed to be great too. More

Great Service This was my first experience at Terry Henricks Ford and it won't be my last one. We were looking for a van for our church and ended up with exactly wh This was my first experience at Terry Henricks Ford and it won't be my last one. We were looking for a van for our church and ended up with exactly what we needed. The people here are very friendly, courteous and professional. I highly recommend them for your vehicle needs. More

Test drove a gmc terrain We had a great experience the gmc terrain we looked at was in excellent condition. Well maintained and clean. The salesman we had was very helpful and We had a great experience the gmc terrain we looked at was in excellent condition. Well maintained and clean. The salesman we had was very helpful and kind. We would definitely reccomend this location. We drove all the way from maumee. We were not disappointed. More

Shopping for New Car I talked to Alex while waiting for an oil change and told him what we were looking for in a used car. He texted me a few days later with a car that m I talked to Alex while waiting for an oil change and told him what we were looking for in a used car. He texted me a few days later with a car that matched what we were looking for. He was easy to work with and was knowledgeable. I have purchased cars from this dealership before and recommend them. Their service department is excellent as well. More

Awesome We were impressed with Korey Arend. She was very polite, friendly and professional. She and Morgan Roth were helpful and knowledgeable. Thank you fo We were impressed with Korey Arend. She was very polite, friendly and professional. She and Morgan Roth were helpful and knowledgeable. Thank you for everything. More

Great service department I took my F150 into the dealership around 11:15 with what I thought was a leaking radiator hose. At 3:00 I received a call from Jeff that it was a bad I took my F150 into the dealership around 11:15 with what I thought was a leaking radiator hose. At 3:00 I received a call from Jeff that it was a bad water pump. I fully anticipated I'll need a courtesy vehicle for next week but was floored when he said it was replaced and ready to roll. Great job gentlemen! More

shopping for new car When we were just shopping the sales person showed us all the cars we were interested in and answered our questions and gather the information we need When we were just shopping the sales person showed us all the cars we were interested in and answered our questions and gather the information we needed to compare each car to our needs. When it came time to buy they searched to find the van we desired and bring it to their dealership. They had it fitted with the required hitch needed to mount the lift for a handicap scooter. Then worked for hours finding the financing to keep payments with in the range we set. It was a good experiance. More

Service my F-150 One of the best run and friendly service departments I have encountered. I would definitely purchase another truck here as the service is great! Eve One of the best run and friendly service departments I have encountered. I would definitely purchase another truck here as the service is great! Every employee was friendly and had a smile on there face. Excellent dealership! More