Terry Henricks Chrysler Dodge Jeep RAM

Used Car Purchase Mike Gruen showed us a few options in used Liberties and talked through the differences of the cars. He presented us his opinion on the cars but was Mike Gruen showed us a few options in used Liberties and talked through the differences of the cars. He presented us his opinion on the cars but was not overbearing. He provided the necessary space so that we could discuss the choices and make a decision we were happy with. When offering optional coverage and service for the car he stated the options and costs and accepted our decisions without hounding us to re-consider. Matt Kryder locked in a solid loan rate and was also a pleasure to work with . In the end I believe we got a sound deal and the experience was pleasant. More

Safety recall on my 2015 Dodge Journey The recall said it could take up to an hour but it only took about 30 minutes so I was very pleased with how quick they got it done. The recall said it could take up to an hour but it only took about 30 minutes so I was very pleased with how quick they got it done. More

First Car I had a great experience at Terry Henricks shopping for my son's first car. My salesman helped me look at a few potential vehicles, gave me car fax an I had a great experience at Terry Henricks shopping for my son's first car. My salesman helped me look at a few potential vehicles, gave me car fax and MPG information, and exceeded my expectations. Both my son and I will buy again from Terry Henricks. More

A Blessing doing business with Doug Tim and I had a great experience buying this Ram truck. The home town feel of Terry Hendricks dealership and Doug's welcoming friendly personality mad Tim and I had a great experience buying this Ram truck. The home town feel of Terry Hendricks dealership and Doug's welcoming friendly personality made us feel right at home, like we had known Doug for years. We truly recommend that if you would like the same experience we had, to visit Terry Hendricks dealership in Archbold,OH. More

Excellent customer service Mike Gruen was extremely helpful in guiding us to pick out our truck. He listened to what features were must haves and he also stayed within our desir Mike Gruen was extremely helpful in guiding us to pick out our truck. He listened to what features were must haves and he also stayed within our desired budget. Everyone that took part in our sale (lease) was friendly, knowledgeable, and professional. All of our questions were answered and we were encouraged to email, call, or text Mike personally with any additional questions or concerns we may have. We didn't feel like just another sale. We felt appreciated and respected. We will definitely be loyal customers for our future vehicles leases or purchases. Thank you!! More

Josh made my first vist a good one. I guess I was Josh's first sale. He did everything possible to make my experience a great one, including finding the right car for me.. I guess I was Josh's first sale. He did everything possible to make my experience a great one, including finding the right car for me.. More

GRWAT Awesome experience, again. The employees always go out of their way to make sure you are treated well, get the best deal, and understand everything. M Awesome experience, again. The employees always go out of their way to make sure you are treated well, get the best deal, and understand everything. Mike Deck was our salesman this time. Great experience with him, good natured, easy going, and a blast to pick on. THANKS MIKE, AND THE TERRY HENRICKS DEALERSHIP FOR A JOB WELL DONE, AGAIN! More

The extra mile What a difference switching dealerships did for our buying experience this time around. Everyone knows it is not easy buying a new vehicle but the no What a difference switching dealerships did for our buying experience this time around. Everyone knows it is not easy buying a new vehicle but the no pressure experience we had at Terry Henricks Chrysler Dodge-Jeep-Ram had a huge impact on our decision making today. Josh, the salesperson we dealt with today was kind, enthusiastic, and thorough about getting our questions answered. When we decided to make the purchase he even stayed after hours, along with a few others, to make sure we could take home our new vehicle today. Thanks Josh and Terry Henricks Chrysler Dodge-Jeep-Ram for making my wife's 40th birthday present buying an easy and memorable one! After this one is paid off we WILL be back again but this time it will be my turn and there will be a SRT coming home with me ;) More

No complaints. Once again Doug Rupp didn’t disappoint In getting us the best price and best customer service. Thanks Doug and Chad. We’ll be back! Once again Doug Rupp didn’t disappoint In getting us the best price and best customer service. Thanks Doug and Chad. We’ll be back! More

Amazing Service!!!! We will be back again!! We went out looking and ended up with a new truck!! Doug Rupp is an amazing salesman. Did not try to pressure us at all. Had the whole deal wrapped up We went out looking and ended up with a new truck!! Doug Rupp is an amazing salesman. Did not try to pressure us at all. Had the whole deal wrapped up within an hour. We will be back to buy another within a few weeks. We will highly recommend Terry Henricks!! More