Teddy Volkswagen

Don't come here This place is the worst. Took them 2 months to fix my horn after they told me they fixed it initially after 1 week but still didn't work when I picked This place is the worst. Took them 2 months to fix my horn after they told me they fixed it initially after 1 week but still didn't work when I picked it up. I would call for updates periodically, calls wouldn't get returned. Manager Ray Maldonado stepped in after a poor Yelp review (they had 1 star and lived up to it). Promised my car would be ready by a certain date, that didn't happen and when I followed up with him via email and call, never heard from him again. Finally a second manager stepped in as to why I wasn't getting answers and why repair was taking so long. If I didn't have a warranty we'd be in court right now cause there was no way I was paying $3k for a job I paid for already and they told me was done after a week. Poor communication by staff. They finger point when stuff does not get done and will find an excuse. More

Excellent Customer Service I had the pleasure of working with Lawrence. During my time in working with him, he was very informative regarding which buying option was best for m I had the pleasure of working with Lawrence. During my time in working with him, he was very informative regarding which buying option was best for me and my budget. He followed-up with me via phone and by email to ensure that he was addressing any concerns that I may have had. Lawrence also reassured me that I would be happy with my monthly payments. He also treated me to DUNKIN DONUTS while I waited for my car/ paper work. Overall, my experience was a pleasant experience and her provided excellent customer service. Lawrence was awesome and I will definitely recommend him to all my friends and family. More

Amazing Experience If you want a transparent deal go to this dealership and ask for Lawrence! Honest sales guy with years of experience! No hidden fees! I had the best c If you want a transparent deal go to this dealership and ask for Lawrence! Honest sales guy with years of experience! No hidden fees! I had the best car dealer experience at Teddy’s ever! Hands down ! Sincere the manager is super amazing as well! Name says it all! Truly an amazing experience! Walked out of dealership with best deal ever and with a big smile! Got my jetta SE at a very good deal! More

Great place to purchase a car Mr. Lawrence has a great customer skills. He assisted me in a very professional way in getting my new car. This is a great place to buy a car Mr. Lawrence has a great customer skills. He assisted me in a very professional way in getting my new car. This is a great place to buy a car More

My sales rep is the best! Great service. Attentive to detail. Happy with my purchase. Mr Lawrence is exceptional, friendly and efficient. Trade in of my older vehicle was e Great service. Attentive to detail. Happy with my purchase. Mr Lawrence is exceptional, friendly and efficient. Trade in of my older vehicle was easy. Thank you!! More

Our journey to the Tiguan It was a long journey that took 3 separate visits and some possible deal ending moments before closing but Thaddeus and the team at Teddy VW went abov It was a long journey that took 3 separate visits and some possible deal ending moments before closing but Thaddeus and the team at Teddy VW went above and beyond and made it happen. We highly recommend this dealer and also the manager Sincere was a pleasure to deal with als well. More

As always, a good experience. A little bit of a wait, but that's what you do getting a car. I think Lawrence is a great salesman, so good, that he takes on a lot of customers, and A little bit of a wait, but that's what you do getting a car. I think Lawrence is a great salesman, so good, that he takes on a lot of customers, and is spread to thin. trying to do too much. More

Sales My experience with Volkswagen with sales rep with Douglas Lee was excellent well presented very professional good instructions concerning your vehi My experience with Volkswagen with sales rep with Douglas Lee was excellent well presented very professional good instructions concerning your vehicle good information with the guidance of the finance department I’m very hopeful and a people person thank you Mr. Lee and Volkswagen More

Awesome service Thanks to Lawrence, I am the proud owner of a brand new Tiguan. He helped me through the whole process and am very grateful since I’m a new owner. I w Thanks to Lawrence, I am the proud owner of a brand new Tiguan. He helped me through the whole process and am very grateful since I’m a new owner. I would recommend going to VW Teddy for anyone who wants great service and a great car. Thanks More

Great customer service Thank you so much for my first car . I didn’t think I was able to get a car and you made it possible . I’m so happy thank you so muchhhhhhhh Thank you so much for my first car . I didn’t think I was able to get a car and you made it possible . I’m so happy thank you so muchhhhhhhh More