Ted Britt Ford

Car Salesman who Cares I have now bought 3 cars from Micheal and i wouldnt go to anyone else. Micheal helps you find the right car for you at the right price. He nails it EV I have now bought 3 cars from Micheal and i wouldnt go to anyone else. Micheal helps you find the right car for you at the right price. He nails it EVERY TIME. More

Alison Lucas is Lazy Went out of her way to not sell me a truck. It was a rainy Saturday. Catered lunch being served out on the veranda. Knew I was not closing any deals o Went out of her way to not sell me a truck. It was a rainy Saturday. Catered lunch being served out on the veranda. Knew I was not closing any deals on that particular day. So she went out of her way finding excuses to not show me trucks. Even said she would call when the 2018's hit the lot. Crickets.....Heads-up-Baby-Ally - I sent your CEO a letter outlining why he lost my business and I am staying with Dodge. LOL. Rock-On Baby Ally Rock-On. More

Long time customer. Been coming here for 10 years and have purchased four cars from them, two of them this summer. Each sales experience was fast, transparent and a fair Been coming here for 10 years and have purchased four cars from them, two of them this summer. Each sales experience was fast, transparent and a fair price. Always look forward to dealing with Andy Britt. He always makes sure he has a good selection of cars for us to pick from when we show up. Finance was quick and easy with no high pressure to buy any extras. More

Service? What service? I am a long time Sheehy customer, but after Patriot Harley Davidson sent me out with faulty front brakes and a broken horn (Sheehy owns PHD) I started I am a long time Sheehy customer, but after Patriot Harley Davidson sent me out with faulty front brakes and a broken horn (Sheehy owns PHD) I started looking for another dealer to build a relationship with. I decided that I would give Ted Britt a shot when my wife's car needed new rear brakes. Wanting to be a good customer I scheduled an appointment for 6 am today (Wednesday) and got a confirmation email that my appointment was scheduled. Perfect. This morning I arrived at the service department at 5:30 and proceeded to use the night drop to leave my keys. When I scheduled the appointment online I stated I needed the vehicle back by 2:00 pm. Since I was dropping off at 5:30 for a 6 am appointment and only needed rear brakes there shouldn't be an issue. 2:00 rolled around and I had not heard from the dealership, so I called. The service writer was confused when I gave my name, and asked for my phone number. I was put on hold for a brief period and someone else picked up and explained that they had done nothing to the car, because nobody bothered to check the night drop. They didn't know they had my car. The did offer to keep the car longer (at least an hour just to tell me how long they needed). I simply picked up the car and will go elsewhere. Ted Britt, you shouldn't schedule appointments if you have no intention of keeping them. You won't be getting my business, and I will make sure to mention your lack of service at every opportunity. More

Vehicle Ready When I Arrived We found our vehicle on the USAA car finder app and called the dealership. Matthew Dieterle was our salesperson and we arranged to meet him that even We found our vehicle on the USAA car finder app and called the dealership. Matthew Dieterle was our salesperson and we arranged to meet him that evening. When we arrived Matthew was very helpful and the vehicle was as described. We closed the deal within 30 minutes. Thanks for a great car buying experience! More

New car Purchase with Sonny Robinson I would like to take this time to thank Mr. Sonny Robinson for his exceptional customer service and commitment to helping me obtain a new vehicle afte I would like to take this time to thank Mr. Sonny Robinson for his exceptional customer service and commitment to helping me obtain a new vehicle after a difficult financial recovery. Sonny gave me the reassurance and confidence to move ahead even though I had some doubts that I would have a positive outcome as far as financing. Well, between Sonny and Saman Usodan, Finance Manager, and the gracious support of the dealership managerial staff, I came out with a beautiful vehicle with favorable financing and the options I needed to replace my older vehicle. Thank you all for your help over the past 17 years and for working with me and my family to purchase six brand new vehicles. We are happy to support this dealership and its staff. Best wishes, Vanessa L Richardson, Gainesville, Virginia More

Experienced and Professional I have been doing business with TB for almost 20 years. The service dept is excellent. The last few years I have dealt with Jeff and have great confid I have been doing business with TB for almost 20 years. The service dept is excellent. The last few years I have dealt with Jeff and have great confidence in his advice and judgement for service questions/issues. He is the reason I continue to have my car serviced at TB. Keep up the good work and straight advice Jeff. Thanks, BF More

Great costumer service !!! Evelyn Akers & Eric Suter will go the extra mile, and exhaust all options to make sure the customer gets the right deal at the best price possible. I Evelyn Akers & Eric Suter will go the extra mile, and exhaust all options to make sure the customer gets the right deal at the best price possible. I was truly impressed by their professionalism, but more grateful to them for trying to get me the right deal and truck.. More

Karwan Zewer is excellent Karwan made the difference between buying a vehicle at Tedd Britt or going somewhere else. He was honest, straight forward, and his can do attitude m Karwan made the difference between buying a vehicle at Tedd Britt or going somewhere else. He was honest, straight forward, and his can do attitude made our families decision to buy a vehicle from Tedd Britt a easy one! Thanks the David,Angela,and family. More

My Long time experience with this dealership I have dealt with Ted Britt since the 1990s and have bought many cars from this dealership including my daughters cars. They are always very professi I have dealt with Ted Britt since the 1990s and have bought many cars from this dealership including my daughters cars. They are always very professional and helpful and Eric Suter goes out of his way to be helpful in any way he can. I always got all of my cars serviced there and never felt I was being taken advantage of all of the Service people are always helpful, courteous and honest. More