Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
As soon as i walked in the door i felt comfortbale. Johan was extremely professional and approachable and was looking to help fit our needs immediately. Kwin was extremely knowledgable and Lind made the pape was extremely professional and approachable and was looking to help fit our needs immediately. Kwin was extremely knowledgable and Lind made the paperwork process a breeze and easy to understand. More
Starting in sales with Eric Suter, he was most helpful in finding me the car that matched my needs. He was very curtious and knowledgeable about the vehicle I was interested in. Eric was patient and most a finding me the car that matched my needs. He was very curtious and knowledgeable about the vehicle I was interested in. Eric was patient and most accomadating during the whole process. Natasha and Linda in finance were very helpful in obtaining the deal we needed. They were very helpful with getting what we wanted and staying within our budget. Both were very nice and helpful. Kwin was very helpful with setting up the car and she was great with all my questions. She took the time to show me how to work things and was nice enough to follow up with a phone call to see if I had questions. Overall my experience at Ted Britt has always been great. The customer service and finance team are very helpful and very nice. I will continue to purchase my cars from there. More
My purchase experience was smooth and professional. The staff was friendly and worked hard to make sure I was satisfied with my new Fusion Energi. This was one of the first of the plug hybrids sold here, staff was friendly and worked hard to make sure I was satisfied with my new Fusion Energi. This was one of the first of the plug hybrids sold here, so there were a number of new features and functions that were unfamiliar. Mitch took the extra time to explain all of the high tech features of the car. More
I went to Ted Britt Ford to purchase my 2013 Ford Focus Titanium HB after my wife had bought her 2012 Ford Focus Sedan there last year. She only had positive things to say about her experience there, and Titanium HB after my wife had bought her 2012 Ford Focus Sedan there last year. She only had positive things to say about her experience there, and that the personnel actually made the buying experience pleasant. Additionally, my wife had purchased her car after hers had died while I was assigned to Korea for the U.S. Army. The fact that this dealership took care of my family in an obvious time of need made me feel better since I could not be there. You can put a great price on a car with great rebates and still feel like the the purchase was a miserable experience, or that you were just another commission . The customer service at Ted Britt Ford is something you can't put a price on. If I can ever talk my wife into an Expedition EL King Ranch, we will be going back! Thanks T.J., Cassandra, Matthew, Natasha and anyone else I left out. Respectfully, Ruben J. Alvarez Sergeant First Class (Retired) U.S. Army Military Police More
I feel safe taking my cars to Ted Britt for reliable, satisfactory, professional service. Mitch Sulkess is an excellent salesperson - just bought a new car. satisfactory, professional service. Mitch Sulkess is an excellent salesperson - just bought a new car. More
Steve, Linda, and Cassie were very helpful in the buying process. Linda was especially wonderful after I had spent all day at the dealership. She made the financing and singing process clear and straight-fo process. Linda was especially wonderful after I had spent all day at the dealership. She made the financing and singing process clear and straight-forward. More
Great experience everyone I dealt with were very friendly, knowledgeable, and professional. I have purchased 4 new vehicles from Alex Assefa in the past 7 months and each transaction has been very s friendly, knowledgeable, and professional. I have purchased 4 new vehicles from Alex Assefa in the past 7 months and each transaction has been very smooth and enjoyable. More
Everyone was very knowledgeable, professional, courteous and thorough. They worked well together as a team and completed the transaction in about 2 hours. No one tried to oversell upgrades. and thorough. They worked well together as a team and completed the transaction in about 2 hours. No one tried to oversell upgrades. More
I purchased a Ford Focus SE yesterday (5-23-13) from Tedd Britt Ford of Fairfax. The service was great! Prior to my visit, Jenny Kueny provided answers to all the questions I had (and there was a lot)! Upon Britt Ford of Fairfax. The service was great! Prior to my visit, Jenny Kueny provided answers to all the questions I had (and there was a lot)! Upon my arrival, Jennifer Moccaldi had the car I was interested in ready to drive. She was friendly, informative, and enthusiastic. She worked diligently to meet my financial goals. After I had purchased my car, Matthew Drennen handled my financing. He too was friendly and informative throughout the entire experience. Finally, I had Kwin assist me with the SYNC technology in my vehicle. She was patient with me as I learned how to operate it. I have nothing but positive things to say about my experience in purchasing my new vehicle from Tedd Britt Ford in Fairfax! More