Ted Britt Ford

I was in the market for a new vehicle and met with Mitch Sulkess who was very attentive to my requirements and delivered the right vehicle at a very good price. I have purchased many vehicles in the past a Sulkess who was very attentive to my requirements and delivered the right vehicle at a very good price. I have purchased many vehicles in the past and this was one of the best experiences i've had. The process was seemless and i left the dealership very satisfied. Roxanne Wilson in finance was also superb in helping to get me the best rate and terms. More

From the time that I inquired online of a specific Ford Focus in their inventory to the closing with Finance, the experience was very professional and family-like environment. This is my 2nd car purchased Focus in their inventory to the closing with Finance, the experience was very professional and family-like environment. This is my 2nd car purchased from this dealership and I look forward to dealing with them again in the future. More

Staff was very friendly and explained the detail of the purchase. Relaxed environment without the pressure sales tactics . Sonny and Marvin helped by showing multiple vehicle that fit our category. Excel purchase. Relaxed environment without the pressure sales tactics . Sonny and Marvin helped by showing multiple vehicle that fit our category. Excellent test drive route to get a feel for the vehicle at highway speed as well in traffic. More

PRICE / Why I Purchased, I was a bit dissatisfied with PRICE / Why I Purchased, I was a bit dissatisfied with what features/options I COULD get on the 2014 Explorer Limited that I could NOT get on the 2014 PRICE / Why I Purchased, I was a bit dissatisfied with what features/options I COULD get on the 2014 Explorer Limited that I could NOT get on the 2014 Explorer Sport. There were other options that I thought should be standard but were not. Overall, I purchased this vehicle because I like Ford and I feel that Ford did a good job building this vehicle. I also feel that Ford built this vehicle to last and to be easier to work on then my VW Touareg, which was extremely expensive to repair and difficult to work on. More

Dealership and everyone that helped me were very professional. Had all the paperwork done and ready for me to sign before i even got there. professional. Had all the paperwork done and ready for me to sign before i even got there. More

This was the worst customer service experience I've ever encountered. The sales manager working my deal smiled in my face, but in the end was not sincere. He made commitments which should have been h ever encountered. The sales manager working my deal smiled in my face, but in the end was not sincere. He made commitments which should have been honored by the dealership, but required me to go in twice to receive what they had given their word they would do. I had purchased 10 vehicles with this dealership previously and had always been treated with courtesy and respect. I felt like as a customer this time I wasn't important. Make the deal and move them along is how I felt. I suppose Ford is doing better now so they don't worry too much about customers, they have plenty. Mr. Daniel Kahn the sales manager I had to deal with smiled at me but in the end was patronizing and insincere. More

This was by far the best car buying experience I have ever had. The dealerships posted internet price was the actual price there was no bait and switch. The vehicle was in stock and was completely as adv ever had. The dealerships posted internet price was the actual price there was no bait and switch. The vehicle was in stock and was completely as advertised. The entire team was well coordinated, helpful, and got me all the facts and figures without hesitation. The entire dealership was open, honest, and delivered on every promise. I saved so much here that I was able to purchase the Ford full service option. I have no maintenance costs for the next 84 months or 100,000 miles, and I don’t even pay for windshield wiper blades. I am in my mid 50s and I have purchased a lot of cars in my day, but these guys are the exception to the rule. If you buy anywhere else you will pay too much and get less for your money. More

Great experience. By far the best experience I have had ever with buying a car. No stress at all. Great staff, all friendly and very fast service. ever with buying a car. No stress at all. Great staff, all friendly and very fast service. More

Best car buying experience ever. Excellent service all around. Eric Suter and Evelyn Akers-Smallwood where great to deal with and will recommend anyone looking to purchase a vehicle to go and see them! around. Eric Suter and Evelyn Akers-Smallwood where great to deal with and will recommend anyone looking to purchase a vehicle to go and see them! More

Only excellent things to say about the way our transactions was handled beginning to end... Thanks Eric Sutter, Linda and Jennifer! Will Recommend you all! transactions was handled beginning to end... Thanks Eric Sutter, Linda and Jennifer! Will Recommend you all! More