Ted Britt Ford

6 Month Service Check Overall, everything went well. My wife had our car towed to the dealer because of a key malfunction. Since we were a little past due for service I f Overall, everything went well. My wife had our car towed to the dealer because of a key malfunction. Since we were a little past due for service I figured I would have the service team do the 6 month service check as well. Everything seemed to be checked and inspected to my standards. 2 things that I Noticed that I was not expecting upon my arrival on May 27(memorial day Tuesday). first, There was a case to what i believe is the battery or something under the hood that was left under the drivers seat(its still there). Ive been on crutches and havent been able to investigate. and Second, I was hoping that My car would have been washed. I may be asking a bit much but when all of my friends and family pick there cars up from various dealerships from being serviced one thing i always respect and appreciate is how they take the time to wash your car. Maybe I'm outdated in my thinking, but I was really looking forward to a clean car especially since it was my first experience with the service team. Maybe i need to scale back my expectations? Overall The car is running great which is paramount. Thank you More

Service Visit I encountered many friendly and helpful employees. Anybody passing by would check to see if there was anything they could help me with. A minor misu I encountered many friendly and helpful employees. Anybody passing by would check to see if there was anything they could help me with. A minor misunderstanding about the price of the service was quickly corrected I felt like I was in good hands with Gary and Nicole. There was a guy at the parts desk that helped me also. I don't see his picture above but he was very easy to work with too. I have a part arriving tomorrow morning for my vehicle. More

Incredible Car buying experience. From start to finish simply top notch. I will highly recommend the dealership to friends and family. Thanks for the great car shopping experience. From start to finish simply top notch. I will highly recommend the dealership to friends and family. Thanks for the great car shopping experience. I will definitely be be a repeat customer. More

Marvin is a superb salesman. First class. We have now bought 2 cars with Marvin and will look for him next time. He works for the customer to get it right! No pressure sale. Just about gettin We have now bought 2 cars with Marvin and will look for him next time. He works for the customer to get it right! No pressure sale. Just about getting the right car at the right price. More

customer care @ point of purchase Lisa Light was awsome. Her patience and skills to teach an individual how to properly use the new electronic features such as bluetooth only enhance t Lisa Light was awsome. Her patience and skills to teach an individual how to properly use the new electronic features such as bluetooth only enhance the customer experience. More

Regular Service visit There was some confusion when I was trying to check in for my appointment, but once I got in the service manager was friendly and helpful. I had to b There was some confusion when I was trying to check in for my appointment, but once I got in the service manager was friendly and helpful. I had to bring my infant son with me, and everyone there was nice and helped me get in and out as quickly as possible. More

Professional and Friendly Service I was interested in just looking at a new car for my long commute. Al came to me, introducd himself, found out what I was interested in and took me ri I was interested in just looking at a new car for my long commute. Al came to me, introducd himself, found out what I was interested in and took me right to the perfect car. He was very professional, knew about the car and kept working to find what I would want. But the first car he took me to was exactly what I needed. We took it for a spin, I took it through its paces and knew I would be happy wth it. We went back to the office and worked out the price that we both could live with. It was all very friendly, in a business like fashion. After I went through the business office paperwork he helped me get a second key and my registration (which i almost took aff without! Too big of a hurry to hit the road). very happy experience. More

Great people, great service I went to Ted Britt Ford on Memorial Day weekend. Great food, great people who really work hard for your business. Special thanks to Amara Bunavong, I went to Ted Britt Ford on Memorial Day weekend. Great food, great people who really work hard for your business. Special thanks to Amara Bunavong, who worked extremely hard to make sure I got the right car at the right price. This was the best car buying experience I've had in 40 years. More

2014 Ford Expedition King Ranch Dave Donley was my salesperson, Matt Drennen was my finance manager, and Kwin Leynes was my customer representative. Dave was a pleasure to work with Dave Donley was my salesperson, Matt Drennen was my finance manager, and Kwin Leynes was my customer representative. Dave was a pleasure to work with and very low key with no pressure. He answered all my questions that I had and on follow up visits helped me get what I needed. Matt was very thorough and explained each step of the finance process and helped me get the best loan available. Kwin was exceptionally helpful in explaining the Sync features and got my Bluetooth phone connected quickly. I have no reservations in recommending this wonderful team that got my into my new car! More

Great Service! My wife and I recently had a great experience purchasing a new Ford Escape at Ted Britt Ford. Our sales associate was Al Alqaisi. He is very friendl My wife and I recently had a great experience purchasing a new Ford Escape at Ted Britt Ford. Our sales associate was Al Alqaisi. He is very friendly and knowledgeable about all of the vehicles and their features. He worked with us two days in a row to get us all of our desired features (and specific color) for the right price. Kudos to Al. We worked with Linda Lafontaine to finance our vehicle. Once again Linda was a pleasure to work with and she put forth a great effort to get us the absolute lowest interest rate. Linda took time to make sure we understood all of the information about the finance process. Linda has a great personality and working with her felt like you were with a friend. Both Al and Linda really helped us get the best overall deal. I honestly feel that if you receive great service, you should share the info. That is why I wrote this review. I would highly recommend requesting to work with Al and Linda if you are interested in a car at Ted Britt Ford. More