Ted Britt Ford
Fairfax, VA
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1,066 Reviews of Ted Britt Ford
Purchase of an Escape My experience buy the Escape was fantastic.!! Everyone was kind, thoughtful and willing to help me achieve a great price on this new car. Linda in fin My experience buy the Escape was fantastic.!! Everyone was kind, thoughtful and willing to help me achieve a great price on this new car. Linda in finance ( I cant remember her last name) was very understanding and helpful in this adventure. Shaw went out of his way to meet my needs. Overall I am extremely happy!! Barbara Gadell More
C-Max Service Once again Gary Funk exceeding my expectations. Oil change, state inspection, full detail--all first class. Then get car home and it won't start aft Once again Gary Funk exceeding my expectations. Oil change, state inspection, full detail--all first class. Then get car home and it won't start after sitting over the weekend. Gary helped with the tow, got Ford to pay for a new battery. No one better than Gary in service! More
Product Knowledge I was impressed with Mr. Bernie Finan's depth of product knowledge on Ford vehicles. Bernie is a great and friendly communicator but he also knows his I was impressed with Mr. Bernie Finan's depth of product knowledge on Ford vehicles. Bernie is a great and friendly communicator but he also knows his stuff from his many years of working for Ford Motor Company and selling Ford cars. My wife and I were both equally impressed with Mr. Finan's courtesy and with patiently showing us all the bells and whistles found on a new loaded Ford Escape "Titanium". We will recommend this dealer and salesman to our friends! Buying the car at settlement went smoothly with the help of Ms. Lisa Light and the Finance Officer Mr. Mathew Drennen. Thanks for all your help to the Ted Britt Team at Fairfax Ted Britt Ford in Fairfax, Va.! M. Walsh in Vienna,VA. More
New Ford purchase I recently purchased a new Ford Fusion. The experience at Ted Britt was great. No pushy sales, offered good friendly advice and the best price. I recently purchased a new Ford Fusion. The experience at Ted Britt was great. No pushy sales, offered good friendly advice and the best price. More
Great Personal and Friendly Service Have been servicing our many Ford cars here for many years, always great service. Gary knows our cars and is always informative and helpful. Highly Have been servicing our many Ford cars here for many years, always great service. Gary knows our cars and is always informative and helpful. Highly recommended! More
Great Service All around great service! Dave, Matthew, and Alexis were very helpful and insightful throughout my purchasing process. I would highly recommend buying All around great service! Dave, Matthew, and Alexis were very helpful and insightful throughout my purchasing process. I would highly recommend buying a vehicle here. They strived to find me the best deal on the car I wanted. More
New car purchase. From the moment we arrived at the dealership we were treated with respect and our concerns were listened to. At no time did we feel that we were bein From the moment we arrived at the dealership we were treated with respect and our concerns were listened to. At no time did we feel that we were being pressured into a purchase. The finance department we extremely informative and worked with us to ensure we were taken care of. Dawit did a great job showing us different cars and different options and we were extremely grateful for the transportation back from the airport. It was a pleasure doing business with such professional sales associates. More
Wonderful experience From start to finish, the experience I had buying a car at Ted Britt Ford was excellent. Frederick made is feel welcome and answered all of our quest From start to finish, the experience I had buying a car at Ted Britt Ford was excellent. Frederick made is feel welcome and answered all of our questions. He was very patient with us as we are very deliberate shoppers, especially for large purchases. He made sure we found the car that we wanted and didn't settle or ask us to settle for anything less. In the end he found us our perfect car. Both he and Brian worked with us to get the numbers to where they were comfortable for all parties involved and we ended up driving home in a new car that day. Lisa was so much fun to work with. She explained all of the add-ons, etc. and made sure I was comfortable with all of the features before I left. She helped me get my phone synced up with my car and made sure I understood how they worked together. I have also had questions since my purchase and she has been very helpful and responsive. Linda made the stress and anxiety of purchasing a vehicle very easy. She was very easy to work with and made sure we understood all of the financial information through the process. We weren't planning on buying a car that day and didn't have much of the information we needed for our trade with us. She worked with us to make sure everything went smoothly and was accommodating to the fact that we would need to come back the following day to completely finalize things. As the title says, this was a wonderful experience. I usually have great stress and anxiety when making large purchases such as this and they made the experience very nice. Thank you all. I love my new car! More
Great Service I had visited other dealerships looking for a new F 150, either a FX4 or XLT, and got the best service from Ed at Ted Britt. They didn't have the exa I had visited other dealerships looking for a new F 150, either a FX4 or XLT, and got the best service from Ed at Ted Britt. They didn't have the exact truck I was looking for but went the extra mile and found it at another dealer and had it brought in. The entire sales process was easy, low key and I got the price I was looking for. More
Excellent Experience- Thank You! I recently traded in my 2005 Dodge 1500 at Ted Britt Ford for an awesome brand new fully loaded 2014 Ford F150! I have never purchased a vehicle from I recently traded in my 2005 Dodge 1500 at Ted Britt Ford for an awesome brand new fully loaded 2014 Ford F150! I have never purchased a vehicle from Ted Britt before, but they were recommended highly by my wife’s co-workers. The team at Ted Britt was great, and Danny Martinez was with us every step of the way. My wife had stopped by the dealership a day before I could be there and he made her feel welcome and at ease. Danny didn't pressure her, we very much appreciated that, and he showed her one of the trucks we were interested in. The next day, I was able to visit the dealership and Danny was an excellent salesman. The test driving experience was great, we drove one vehicle to another lot, parked the vehicles side by side to compare them (One was a Super Cab and the other a Super Crew). I told Danny that either truck would be the one for me! We returned to the salesroom and he worked magic to get me a great trade-in on my vehicle and help get me into the truck of my dreams. Because I am rebuilding my credit after some troubles, I appreciate that Linda listened to our story, did not belittle us, and made us feel comfortable through the entire process of financing the vehicle. It isn't easy to admit past mistakes and we are thankful for her kindness. We are amazed at the fact Linda was able to help me get approved with an interest rate below 6%. All I could keep saying to my wife was, "How did she do that?" AMAZING! I especially want to compliment Danny for being one of the most honest salesmen I have ever worked with. The numbers were crunched and we were on our way in to sign all papers and he stopped us prior to going in to share that the first vehicle we looked at was equipped with Eco Boost (which we discussed the positives of) and that he didn't notice until he brought the other vehicle up from your other lot that the truck we decided on purchasing did not. He wanted to make sure we were getting the truck we wanted and all the options we wanted. I respect him for his honesty and the integrity he brings to your dealership! I have already recommended Ted Britt and Danny to friends who are considering getting a Ford and plan to return with my wife in a few years to purchase her new car. We hope to find Danny still working there. (We’d be back sooner if we weren't so upside down on her current car.) We are so happy to be back in a Ford F150! Thank you! More