Team Toyota of Langhorne

Awesome Experience After having a rough day with the previous dealer. I have to say it was a breath of fresh air with this dealership. Rich was straight forward, honest, After having a rough day with the previous dealer. I have to say it was a breath of fresh air with this dealership. Rich was straight forward, honest, he kept me informed the whole way. He gave me full details about the car I wanted to purchase. His hospitality was great; I would definitely recommend friends/family. Appreciated the service and the deal I received on my car! Thank you! More

Pleasent experience I gave my review an excellent rating because it was a pleasant transaction. Rich took time to show us the service department and explained all the in I gave my review an excellent rating because it was a pleasant transaction. Rich took time to show us the service department and explained all the intricacies of the car which he knew well. He took a personal interest in making sure we knew how all the accessories worked. The showrooms and service area were modern and clean and everyone was knowledgeable and friendly. The backroom person explained all the financing and paperwork in a knowledgeable professional manner. They all gave me confidence in dealing with them. More

Rochelle Zimmerman Carlos is clearly an asset to Toyota. His sales skills reflect significant personal and professional qualities as well as substantial vehicle knowled Carlos is clearly an asset to Toyota. His sales skills reflect significant personal and professional qualities as well as substantial vehicle knowledge that are so important in establishing the trust for a buyers car selection. I clearly would and will recommend him to friends and family. More

NO attempt to sell me a car. I came in to look at a certified preowned vehicle I had found on the Toyota preowned website. I took it for a test drive, came back and went inside t I came in to look at a certified preowned vehicle I had found on the Toyota preowned website. I took it for a test drive, came back and went inside to go over the price. As all salesmen say, it was up to his sales manager to negotiate a reasonable offer. I didn't even give a specific offer just what I had seen as a range on the website. He left the office area for about 10 minutes, came back with 2 pieces of paper both calculating monthly payments at 2 different APR rates with various amounts of deposits to show a monthly payment. The price used for these calculations was the price shown on the website with an aftermarket amount added on to it, of course raising the sale price of the car. He also had a paper printed from a website (not the one I was using) showing 1 other vehicle similar to the one I drove and said to be careful on the internet because this vehicle isn't the model listed. He said I hope you find what you are looking for. That was it! He didn't even say thanks for stopping by. I was told on the phone and once again in the office, that this dealership is a high volume sales office, the price is marked to sell. Ok I get that but to not even offer to show me something else that may have been in my price range? This made me feel like I wasn't worth their time (including the sales manager) and I guess since they are a high volume sales office, they didn't need my money. So guess what they didn't get it.........I bought at another Toyota dealership that treated me with respect! I did write to Barry Zurck who I thought was the Manager of the Sales group and copied my email to the owner, just stating my experience as I did above and they didn't care enough to respond. So if this is the treatment you want, go for it. I have been working in customer service for over 20 years and this is not the way to treat paying customers. More

Great Workmanship and Excellent Service I wouldn't go anywhere else to get our Toyota fixed. Steve in Langhorne from the Body Shop returned our calls quickely. The Body Shop was great and I wouldn't go anywhere else to get our Toyota fixed. Steve in Langhorne from the Body Shop returned our calls quickely. The Body Shop was great and fast. More

Happy with Team Toyota My experience was a new car sale. My salesperson was Tom Mellon, who was terrific making my new car sale a pleasant experience. My service representat My experience was a new car sale. My salesperson was Tom Mellon, who was terrific making my new car sale a pleasant experience. My service representative is Dennis Webb who is also exceptional. I will continue to have my vehicle serviced at Team Toyota and will definitely recommend Team Toyota to my friends and family. More

Top notch, extremely professional sales representative I just purchased a certified pre-owned vehicle at Team Toyota in Langhorne and what a pleasant experience it was from start to finish. Richard Grey i I just purchased a certified pre-owned vehicle at Team Toyota in Langhorne and what a pleasant experience it was from start to finish. Richard Grey is very professional, friendly and helpful and I would refer any of my friends and relatives to him for their next vehicle purchase. Thank you Richard! More

Avoid Service at All Costs! They've never done bad work to my car, but their booking and appointment process is completely dishonest. On my last visit I had a 3.5 hour wait for a They've never done bad work to my car, but their booking and appointment process is completely dishonest. On my last visit I had a 3.5 hour wait for an inspection, bc they told me that they booked 16 appointments for 8 am with only 6 techs available. This is how they function. If you value your time and how your service center treats you then avoid Team Toyota at all costs!!! More

terrible customer service My husbands truck was recalled so it was taken by in for the necessary repairs. Turn around time 3-5weeks. Now keep in mind this is a work truck tha My husbands truck was recalled so it was taken by in for the necessary repairs. Turn around time 3-5weeks. Now keep in mind this is a work truck that provides income and advertising. After a lot of fighting we finally got the repairs completed 4Months LATER!!! With that my truck was damaged while on the lot thru the winter and even after bringing this to their attention toyota said they dont care its not their problem. On top of all the moralist, damage that occurred while on their lot toyota said u owe us money for repairs that were caused from the recall!!! And they weren't cheap either!!! Customer service is TERRIBLE!!! Never buy a car or service a car there or it will come back damaged later. More