Team Gunther Kia
Daphne, AL
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78 Reviews of Team Gunther Kia
I would give them 0 stars if I could, terrible service, service advisor with whom I have worked tried to scam me in replacing my battery. My car was perfectly fine, just needed regular service, I drove the service advisor with whom I have worked tried to scam me in replacing my battery. My car was perfectly fine, just needed regular service, I drove there and everything worked normal but when he sat in the car and tried to turn it on, car wouldn't start. So, he said battery needs to be replaced. I came back after three hours, they didn't replaced battery because they don't have it in the stock at the moment so he wanted to order it. I refused because it start being weird to me that my car normally starts again even without exchange it. Also, he tried to charge for tires rotation even he said at the beginning my car doesn't need it, cause two front tires are the best ones. From there I went straight to Auto zone to check my battery, they said my battery is like a new and doesn't need to be replaced. They are trying to scam you as much as they can using all of kinds of dirty tricks. Stay away. Btw the sales advisor I was working with was Michael Valera, terrible experience. Never again. More
a month ago BUSINESS OWNER REGRETS BUYING 3 VEHICLES I had a very poor experience here. I'm a business owner and I have bought three vehicles from this location to use in my business. Within 2 days the he had a very poor experience here. I'm a business owner and I have bought three vehicles from this location to use in my business. Within 2 days the headlight … More Photo 1 in review by Chris Lane 2 Christopher Ryan 3 reviews·7 photos 4 months ago Thank you so much to “Coach” and Team Gunther for getting me in the new 23 sportage same day! To start, they provided a fair trade in on my Jeep, and there wasn’t a single person there without a sense of humor or a kind personality. Coach … More Photo 1 in review by Christopher Ryan Photo 2 in review by Christopher Ryan Photo 3 in review by Christopher Ryan Photo 4 in review by Christopher Ryan +4 1 Team Gunther KIA (Owner) 4 months ago We are elated to hear you had such a stellar experience with Coach at Team Gunther KIA. It makes us so happy to know you're loving the new 2023 Kia Sportage. Welcome to the Team, Christopher! Amanda Orr 1 review a week ago NEW Maggie and Hannah were amazing! They treated us professionally and were very patient with our family. They actively interacted with our special needs son and our grandson which made us feel welcomed. They made our purchase effortless and memorable. All of the staff was accommodating and friendly. Team Gunther KIA (Owner) a week ago Amanda, it's wonderful to know that Maggie and Hannah made your family feel welcome at Team Gunther Kia. We're glad the process was effortless for you! Thanks so much for choosing us. DealerRater https://www.dealerrater.com › dealer Team Gunther Kia - Kia, Service Center - Dealership Ratings 75 Reviews of Team Gunther Kia - Kia, Service Center Car Dealer Reviews & Helpful Consumer Information about this Kia, Service Center dealership written by ... 2.1 (75) Better Business Bureau https://www.bbb.org › profile › co... Team Gunther KIA | Complaints | Better Business Bureau® Profile View customer complaints of Team Gunther KIA, BBB helps resolve disputes with the services or products a business provides. Team Gunther Kia https://www.teamguntherkia.com › t... Team Gunther Kia dealership customer reviews Our experience at Team Gunther Kia and Volkswagon was five star. Our salesman AJ got us exactly what we wanted at a great price. AJ is a true asset to Team ... Carfax https://www.carfax.com › Reviews-... Team Gunther Kia VW Dealership in Daphne, AL Very friendly people. They explained everything that was done to the vehicle and let you know about the next servicing. Great people! 4.5 (513) Cars.com https://www.cars.com › ... › Reviews Team Gunther Kia Volkswagen Reviews - Daphne, AL The sales people are helpful and reasonable. Service Dept is very different. Nearly impossible to reach them by phone. Online appointment for routine oil ... Indeed https://www.indeed.com › cmp › re... Team Gunther Kia Employee Reviews in Daphne, AL One of the worst places I've ever worked. There is no way to trust upper management. There are no advancement opportunities and the owners do not care about ... 3.8 (4) CarGurus https://www.cargurus.com › Cars Team Gunther Kia Volkswagen - Deals in Daphne, AL Browse cars and read independent reviews from Team Gunther Kia Volkswagen in Daphne, AL. Click here to find the car you'll love near you. 3.3 (81) Capital One https://www.capitalone.com › cars Team Gunther Kia in Daphne, AL “BUSINESS OWNER REGRETS BUYING 3 VEHICLES I had a very poor experience here. I'm a business owner and I have bought three vehicles from this location to use ... Complaints Board https://www.complaintsboard.com › ... Legit Customer Reviews of Team Gunther KIA Team Gunther KIA is a reputable car dealership that has received numerous positive reviews from satisfied customers. The dealership is known for its ... Chris Lane Local Guide·39 reviews·3 photos a month ago BUSINESS OWNER REGRETS BUYING 3 VEHICLES I had a very poor experience here. I'm a business owner and I have bought three vehicles from this location to use in my business. More
Absolutely the most unprofessional group I have ever met. They kept my vehicle for a month and a half and never fixed it. When I went to pick up my vehicle, the service manager became very hateful. He was in They kept my vehicle for a month and a half and never fixed it. When I went to pick up my vehicle, the service manager became very hateful. He was interrupting me when I spoke, and was banging on his desk. The service manager then said I couldn't take my vehicle unless I bought a part they ordered. A part that they had for over a week. Fair warning, Kia service is a complete joke. I will be speaking with the BBB today. More
Can I leave less than one star? If you're looking for anything that even remotely resembles quality warranty service, do yourself a favor, avoid this circus of ignorance and go som If you're looking for anything that even remotely resembles quality warranty service, do yourself a favor, avoid this circus of ignorance and go somewhere else. More
Took my Optima in for a Anti-Theif software upgrade and they tried to sell me services that I did not need due to having them done 2 months prior when I had the car serviced on the manufactures recommended they tried to sell me services that I did not need due to having them done 2 months prior when I had the car serviced on the manufactures recommended service at another dealer. After 2 hours of watching the mechanics standing around I told them to just bring my car back out. Never did the upgrade so guess KIA ain't that good after all. More
Took us over 4 hours to get the transaction completed. Once out the door we realized that the paperwork was wrong, they listed the colors and price wrong causing us a lot of back and forth trips to the d Once out the door we realized that the paperwork was wrong, they listed the colors and price wrong causing us a lot of back and forth trips to the dealship and DMV. I would never recomend anyone buy a car from this dealer, they have no pride in customer service. Buyer beware More
Originally sold us a lemon before buying back at same value. To then sell us a car with existing water damage and leaks. Messed up a repair on a sunshade and then blacklisted us, attempted to manipulate value. To then sell us a car with existing water damage and leaks. Messed up a repair on a sunshade and then blacklisted us, attempted to manipulate our warranty by shortening it, combative service department that is obviously not adequate for the job. Ghost appointments that they set up without actually setting them up. Absent owner who obviously doesn't care after multiple attempts to reach with any contact throught the entire situation. Puzzles me how VW has their name with individuals who blatantly commit fraud and scam people out of their money. Either intentionally or not, this dealership never held there end of the deal. Nothing but excuses and can't do. With other reviews I see it's obviously not isolated. Stay away from team gunther, any other vw is fine. Have a good experiences with the vw in mobile as they will actually do work. Save your original paperwork and don't let these scammers get you to. More
#1 I brought my car here because it was leaking oil. They were going to charge me over 2 grand for tearing down the top part of my motor. I took it to my local mechanic and come to find out it was the o They were going to charge me over 2 grand for tearing down the top part of my motor. I took it to my local mechanic and come to find out it was the oil filter gasket!!!!! Do not trust your car here. #2 Good luck on getting ANYONE to answer your calls. They absolutely will not and they will not return a call. The only way I finally got through was I went up there and got the email for the mechanic. More
Save yourself a lot of trouble and find another place to work on your car because they don’t answer the phone, never call you back and once they told us the date to pick the car up we got there only to be t work on your car because they don’t answer the phone, never call you back and once they told us the date to pick the car up we got there only to be told it still wasn’t ready. We demanded a manger and he told us the mechanic wasn’t there that day and this was an isolated incident. But if you look at reviews online there are hundreds of bad reviews about Kia in Daphne. He didn’t seem to care about the situation and refused to speak to me once I got upset. When we were leaving we actually saw the mechanic that the manager had just told us wasn’t there. Very very unprofessional!!! Please don’t make the same mistake we did and just go somewhere else. More