Team Dodge Ram of Myrtle Beach

Easy same day scheduling. Kept me apprised of service performed by text messaging along with options to add additional services as I wanted Kept me apprised of service performed by text messaging along with options to add additional services as I wanted More

Staff friendly and professional, I have been assisted in the service department by Bryan on several occasions. Courtesy ride was quick and easy, although a loaner would have been more convenient since my v the service department by Bryan on several occasions. Courtesy ride was quick and easy, although a loaner would have been more convenient since my vehicle was having several items taken care of, and was going to take the entire day. More

Easy to schedule, car got in on time and work performed in a timely manner. in a timely manner. More

Have always received good service here. Wait time is often less than expected, service folks are honest & friendly. Wait time is often less than expected, service folks are honest & friendly. More

Came in looking to see what I could trade my 2018 Jeep Compass Trailhawk for and thanks to Grady, I walked out with a 2021 Dodge Ram 1500, great sales team, and awesome staff. Compass Trailhawk for and thanks to Grady, I walked out with a 2021 Dodge Ram 1500, great sales team, and awesome staff. More

Staff were friendly and very knowledgeable. My appointment was prompt and service was great. Thank you. My appointment was prompt and service was great. Thank you. More

Staff very knowledgeable,friendly and helpful. Kept me informed about progress with my vehicle regularly. Kept me informed about progress with my vehicle regularly. More

Great service fair price customer for life. Service my Alfa Romeo. Can not say enough Service my Alfa Romeo. Can not say enough More

The communication of this service department is horrendous. It’s starts off promising, with them sending a text message stating any questions you have while the vehicle is in the service department horrendous. It’s starts off promising, with them sending a text message stating any questions you have while the vehicle is in the service department can be addressed through there. However, no one ever responds to your text messages. That leaves you to call the service department. When I was able to speak with my service advisor (Bryan Walker) he would give me partial information and then tell me he would look into it and call me back in 2 minutes. He never called me back. I had to have him chased down by another department to confirm he was in fact there. When I inquired about him not following up he stated he had other customers, I reminded him I was in fact one of his customers and he became defensive telling me he already spoke to me. He even claimed my wife and I authorized a repair and parts order that would take a week to get. My wife had never even been to the dealership.. His follow up was non existent. The only bright spot of the two week ordeal was Leighton, in Service. If he promised you he would get back in touch with you. He followed up and was good to his word. I could never in good conscience recommend this service department to anyone. In fact I would respond with avoid at all costs! More

With the exception of one person in the service department, everybody else is very nice. department, everybody else is very nice. More