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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
649 Reviews

649 Reviews of Taylor Ford of Manteno - Service Center

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April 02, 2025

They were very professional and cordial with our recent visit. They didn’t find the problem, but nobody else has either. The 2016 Edge is completely dead after sitting in the garage for a couple of days. A More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 29, 2025

was able to get my car in the next day and have it fixed within a few hours More

by Mackenziedismang
Recommend Dealer
Yes
Employees Worked With
joel
Mar 31, 2025 -

Taylor Ford of Manteno responded

Thank you for the wonderful review! We’re glad we could get your car in quickly and have it fixed within a few hours at Taylor Ford of Manteno. Our goal is always to provide fast and efficient service, and we’re happy to hear we met your expectations. We appreciate your business and look forward to assisting you again in the future!

March 22, 2025

Great service and knowledgable people to deal with. No hassle when questioning the issue and reasonably priced More

by FLEET5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike from service
Mar 24, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you had a hassle-free experience with our knowledgeable team at Taylor Ford of Manteno. Providing excellent service at a fair price is always our goal, and we’re happy we could meet your expectations. We appreciate your support and look forward to assisting you again in the future!

March 22, 2025

Great service 2 time around buying a car I love it i would recommend to all More

by Luttied1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chipper Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pablo Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Melia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Taylor Ford of Manteno responded

Thank you for the wonderful review! We are so glad to hear you had a great experience for the second time buying a vehicle you love from Taylor Ford of Manteno. Your recommendation means a lot to us, and we truly appreciate your continued trust and support. We look forward to helping you again in the future!

March 22, 2025

I can always count on their fast, honest and thorough service every time I need them. More

by Marty53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 24, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear you can count on the fast, honest, and thorough service from the team here at Taylor Ford of Manteno. Providing reliable care for our customers is always our top priority. We appreciate your continued trust and look forward to helping you again!

March 20, 2025

They had my car in and out in a very quick time and were very helpful! Will definitely be returning for all of my service work. More

by Kaseleigh00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Employee - 5 stars
Mar 20, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience! We are glad to hear that our service team at Taylor Ford of Manteno was able to get your vehicle in and out quickly and provide helpful assistance. We appreciate your trust and look forward to taking care of all your future service needs!

March 14, 2025

Came in for an oil change and to order my new vehicle. They were both very accommodating and helpful More

by Mustang
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra and a service writer but I cannot remember his name.
Mar 17, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you were satisfied with your oil change and the assistance you received while ordering your new vehicle at Taylor Ford of Manteno. Our team always strives to provide the best service possible, and we're glad we could meet your needs. We look forward to seeing you again soon!

March 14, 2025

Workers were ready and the work was Performed in record time. I had another Appointment to go to and made in in plenty Of time! Thanks More

by Nats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auto garage
Mar 17, 2025 -

Taylor Ford of Manteno responded

Thank you for the positive review! We're glad to hear that our team at Taylor Ford of Manteno was able to get your work done quickly and efficiently, allowing you to make your next appointment on time. We appreciate your feedback and look forward to serving you again in the future!

March 11, 2025

The service department is top notch. I only bring my car to them for service and the reason why I buy cars from Taylor! More

by leonardtom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Mike
Mar 17, 2025 -

Taylor Ford of Manteno responded

Thank you for the kind words! We're so glad to hear that our service department at Taylor Ford of Manteno is meeting your expectations. We truly appreciate your loyalty and are honored to be your choice for both service and vehicle purchases. If you ever need anything in the future, don't hesitate to reach out. We look forward to continuing to serve you!

March 08, 2025

I wish they would wash my car and rotate tires when they change the oil. I asked but they didn’t. They always seem to be rushing More

by Llubben3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Melia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your feedback. We appreciate you choosing Taylor Ford of Manteno for your vehicle service. We are sorry to hear that your experience did not fully meet your expectations. Our goal is to provide thorough and attentive service to every customer, and we apologize if it felt rushed during your visit. If you would like to discuss this further or give us another opportunity to assist you, please feel free to reach out to our team at Taylor Ford of Manteno by calling (815) 468-6566. We value your business and hope to better serve you in the future.

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