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Taylor Ford of Manteno - Service Center

Manteno, IL

4.8
689 Reviews
Call Service Center (815) 270-8525

689 Reviews of Taylor Ford of Manteno - Service Center

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July 26, 2025

Paid nearly $400 and didn't get my vehicle sunroof working ... what a shame on you! More

by rgotkowski
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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July 25, 2025

Came in for thw works with tire rotation, they did not rotate tires oil all over bottom of motor like puddles. Very messy work. Tech stated he rotated I found they did not due to marks on my tires were st More

by F250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cant remember name of service desk employee
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July 25, 2025

All the guys in the department do a great job every time my truck is dropped off. Wouldn’t go anywhere else. More

by landgraftj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 18, 2025

Always helpful prompt and courteous. They get the job done with quality work at a reasonable price. More

by Dee Bee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Tucker, Chico
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Jul 21, 2025 -

Taylor Ford of Manteno responded

Thank you for the great review! We’re glad to hear that your experience with Taylor Ford of Manteno in Manteno Illinois was prompt, courteous, and that you received quality service at a fair price. We truly appreciate your support and look forward to helping you again in the future!

July 14, 2025

Almost incurred steep costs by taking their loaner out of state Good thing I asked about it beforehand. More

by Tempi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Osterman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your feedback and for taking the time to leave a review. We are glad you checked with our team beforehand regarding the loaner vehicle guidelines. We do always aim to be upfront about our policies and appreciate customers reaching out with questions. If there is ever anything else we can assist you with, please feel free to contact us at (815) 468-6566.

July 13, 2025

People there are very nice to work with. They get the job done. Would recommend. More

by jconroy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jul 14, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with us! We truly appreciate your kind words and recommendation. At Taylor Ford of Manteno in Manteno Illinois, our team takes pride in providing friendly service and making sure the job gets done right. If there is ever anything else we can assist you with, please feel free to reach out.

July 11, 2025

Everyone is always super helpful and goes out of their way to be accommodating. Never had a bad experience here with anyone. More

by Mustang
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, Caitlyn, Jim
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Jul 14, 2025 -

Taylor Ford of Manteno responded

Thank you for taking the time to share your experience with us. We truly appreciate your kind words and are glad to hear that our team at Taylor Ford of Manteno in Manteno Illinois has consistently provided you with helpful and accommodating service. It means a lot to know that you have never had a bad experience here. We look forward to continuing to assist you with all of your automotive needs!

July 09, 2025

The service department at Taylor Ford is the best service department I have ever dealt with and will continue bringing our vehicles there More

by Cmanes
Recommend Dealer
Yes
Employees Worked With
Joel
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Jul 11, 2025 -

Taylor Ford of Manteno responded

Thank you for sharing your experience with the service department here at Taylor Ford of Manteno in Manteno Illinois. We truly appreciate your kind words and your continued trust in our team. It means a lot to know we have earned your confidence and we look forward to helping with all your vehicle needs in the future!

July 01, 2025

These guys go above and beyond every time! Can’t say enough! I can’t remember the last time I had to wait at the dealership. They will pick my car up and return it every time. More

by mantenodental
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Crosswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel & Tucker
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Jul 01, 2025 -

Taylor Ford of Manteno responded

Thank you for your kind words and for choosing Taylor Ford of Manteno in Manteno, Illinois. We are thrilled to hear that our team consistently goes above and beyond to make your experience convenient and hassle-free. Providing vehicle pickup and return service is just one way we strive to take the stress out of maintenance for our valued customers. We look forward to serving you again soon!

June 27, 2025

Friendly service very helpful and understand the language of a woman explaining a problem with the car. You could use more chairs and be more comfortable ones .. Next time I'll check out about drinks and sna More

by jujuann38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mechanic
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Jul 01, 2025 -

Taylor Ford of Manteno responded

Thank you for the kind words and helpful feedback. We're so glad to hear that you felt understood and supported by our team at Taylor Ford of Manteno in Manteno Illinois. We always strive to make every customer feel comfortable and heard, and it's great to know that came through during your visit. We also appreciate your suggestions about the seating and having more amenities available while you wait. Your input helps us improve the overall experience, and we will definitely take it into consideration. We look forward to seeing you again!

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