Tamaroff Honda

I brought my car in about 3 weeks ago to have it checked and worked with Matt. He advised me of the issue with the car and told me to bring it back for a recheck after 1000 miles. I did and he called me o and worked with Matt. He advised me of the issue with the car and told me to bring it back for a recheck after 1000 miles. I did and he called me over to the car to show and explain to me the what was going on. This makes for very good customer service. More

Here's my complaint in a nutshell. My vehicle was dropped off at Tamaroff Honda the at the end of May. There was only $2,700 worth of damage to the vehicle. The insurance estimates were made very q dropped off at Tamaroff Honda the at the end of May. There was only $2,700 worth of damage to the vehicle. The insurance estimates were made very quickly from Allstate, but I felt it took Tamaroff far too long to fix my car and have it back to me. In fact, it was promised to me twice at earlier dates and wasn't ready either time I came in to pick it up. The first time I was told it would be "another week" and the second time I was told " the body shop mechanic didn't show up to work so he couldn't put my car back together in time as promised." Seriously? Also, there are two employess named Christina working in the body shop office. Everytime I called and asked for Christina I would alway here "your car is being handled by the other Christina". Maybe Tamaroff's body shop manager should eliminate this confusion and simply have one of the ladies be referred as Chris, Chrissy or Christine to avoid the confusion. I am confident the repairs were done correctly, but very disappointed in how long it too to get my car back. More

Everyone was friendly. Matt kept me Informed and I really appreciated the service. The service was very timely considering parts had to be ordered. Great job ! really appreciated the service. The service was very timely considering parts had to be ordered. Great job ! More

My greeting was less than favorable (being called a sir, when clearly I'm a woman - if you aren't sure "good morning" would've sufficed). Being asked has your car being serviced here before several times (I when clearly I'm a woman - if you aren't sure "good morning" would've sufficed). Being asked has your car being serviced here before several times (I bought the vehicle from this dealership). Once my vehicle was finished via the recall I was offered multiple other service options for my vehicle that weren't required but nice suggestions. I went for a recall notification nothing more, nothing less. The service guys weren't really friendly and that is why I choose not to have my vehicle serviced by the dealership in the past 2 years after purchase. I've had numerous bad experiences (i.e. wrong part ordered for my vehicle which placed me in a rental for several days and requiring me to leave my job several times because the vehicle was ready but in fact it was not) in the past. I decided to give them another try and thought this time would be different however; it was not. More

Sean was a great salesperson, he worked with us on our debate of used vs new. He was great in follow up and always timely. He was down to earth and we could relate to him and him us. He helped us consi debate of used vs new. He was great in follow up and always timely. He was down to earth and we could relate to him and him us. He helped us consider all options fairly and explained each step of the process on our trade in and the vehicle differences More

I recently purchased a 2010 Honda Pilot at Tamaroff. I called Tamaroff after seeing the vehicle on the internet and was put in contact with a salesperson named Mel. Mel was very friendly and very helpful called Tamaroff after seeing the vehicle on the internet and was put in contact with a salesperson named Mel. Mel was very friendly and very helpful. After talking with Mel on the phone about the vehicle for two days and negotiating a very fair price, I drove 5 hours from the U.P. to look at and hopefully purchase the vehicle. After looking at the vehicle and taking it for a test drive, I had one concern about the vehicle that I wanted addressed before I was willing to purchase it. Mel and a Tamaroff manager named Eric went out of their way to ensure that my concern was addressed to my satisfaction. It was starting to get late on a Friday evening, but Mel and Eric kept assuring me that they were more concerned about my issue being addressed and about me being completely satisfied than they were about what time they got to leave work on a Friday night. My concern was dealt with to my satisfaction and I purchased the vehicle. My experience with Tamaroff was a very good one. All the employees that I had contact with were very friendly and helpful, especially Mel and Eric. I will definitely attempt to purchase my next Honda or Nissan vehicle from Tamaroff before I look anywhere else. More

Best customer service: friendly, no bull-crap, great pricing, just plain wonderful! They even waited for me 20 minutes past closing to save me time and energy. Plain speaking - and even though dealersh pricing, just plain wonderful! They even waited for me 20 minutes past closing to save me time and energy. Plain speaking - and even though dealerships need to accrue green stuff, not pushy, done with clarity, and extremely reasonable. Yes, I'm singing praises. More

Told me I needed new rear brakes on my 2007 CRV. Wouldn't honor a coupon from another local Honda dealer for a brake pad replacement and rotor resurfacing. Wanted to charge $50+ more and told me the other de honor a coupon from another local Honda dealer for a brake pad replacement and rotor resurfacing. Wanted to charge $50+ more and told me the other dealer would't do it for the advertised price. Told me he'd "been in the business a long time" and implied that I didn't know what I was talking about when I said I thought they'd honor their own coupon. Guess what, the other dealer honored the coupon and told me I could have waited another 1000-2000 miles before replacing the brakes. I didn't wait because the coupon would have expired. More

The service rep, Chris Woods, was very helpful, polite and professional. It made our experience coming to Tamaroff a good one and we will definately be return customers. and professional. It made our experience coming to Tamaroff a good one and we will definately be return customers. More

I called this dealership because i was so diasatified with LA FONTAINE HONDA but when i called the sales guy JEFF ( dont know his last name) was on point he stated to me that he only been there for 4 wee with LA FONTAINE HONDA but when i called the sales guy JEFF ( dont know his last name) was on point he stated to me that he only been there for 4 weeks but his performance and attitude was execellent ( i give him an A+) so with that being said i know were i will be bringing my Honda Pilot to get mt oil change and any other service that i might need in the future oh yeah and the wait time was even better THANKS JEFF i will be seeing you soon . More