Tamaroff Honda
Southfield, MI
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973 Reviews of Tamaroff Honda
Outstanding experience and hassle free. Mel was excellent to work with, a true professional. I would recommend working with him to others. Great experience, quality product. to work with, a true professional. I would recommend working with him to others. Great experience, quality product. More
Great service and customer attention by Shameem, from start to finish. He answered all my questions, worked to get my monthly payment down, and explained all the new features on my beautiful new Honda A start to finish. He answered all my questions, worked to get my monthly payment down, and explained all the new features on my beautiful new Honda Accord! More
Charles Pettway is an excellent service representative. This was the second time he helped me and I was very pleased. I did not however give all 5's because I asked and was told I would have the rubber a This was the second time he helped me and I was very pleased. I did not however give all 5's because I asked and was told I would have the rubber around the door on my rear passenger side glued back down on two separate occasions and it was never done. More
Service staff is very unfriendly. I have been there several times over a number of years and on this latest visit no one even acknowledged that they had ever seen me before. Cashier was the only friend several times over a number of years and on this latest visit no one even acknowledged that they had ever seen me before. Cashier was the only friendly individual. Also, $37 for an oil change is outrageous. The only reason I went there was because I was going out of town the next day and needed an oil change and was able to get a same day appointment the day before the trip. More
I am always treated very well at this service center. I drive out of my way for their consistent excellent customer service. I will not go anywhere else. Thank you guys for being the best! drive out of my way for their consistent excellent customer service. I will not go anywhere else. Thank you guys for being the best! More
Donavan was the Best Salesperson and Chris for the Financing phase. I am very pleased with the overall service provided. Excellent service from start to finish. I clearly understood all of the informa Financing phase. I am very pleased with the overall service provided. Excellent service from start to finish. I clearly understood all of the information provided and any questions were answered appropriately. I couldn't have asked for better service. More
I brought my car in about 3 weeks ago to have it checked and worked with Matt. He advised me of the issue with the car and told me to bring it back for a recheck after 1000 miles. I did and he called me o and worked with Matt. He advised me of the issue with the car and told me to bring it back for a recheck after 1000 miles. I did and he called me over to the car to show and explain to me the what was going on. This makes for very good customer service. More
Here's my complaint in a nutshell. My vehicle was dropped off at Tamaroff Honda the at the end of May. There was only $2,700 worth of damage to the vehicle. The insurance estimates were made very q dropped off at Tamaroff Honda the at the end of May. There was only $2,700 worth of damage to the vehicle. The insurance estimates were made very quickly from Allstate, but I felt it took Tamaroff far too long to fix my car and have it back to me. In fact, it was promised to me twice at earlier dates and wasn't ready either time I came in to pick it up. The first time I was told it would be "another week" and the second time I was told " the body shop mechanic didn't show up to work so he couldn't put my car back together in time as promised." Seriously? Also, there are two employess named Christina working in the body shop office. Everytime I called and asked for Christina I would alway here "your car is being handled by the other Christina". Maybe Tamaroff's body shop manager should eliminate this confusion and simply have one of the ladies be referred as Chris, Chrissy or Christine to avoid the confusion. I am confident the repairs were done correctly, but very disappointed in how long it too to get my car back. More
Everyone was friendly. Matt kept me Informed and I really appreciated the service. The service was very timely considering parts had to be ordered. Great job ! really appreciated the service. The service was very timely considering parts had to be ordered. Great job ! More
My greeting was less than favorable (being called a sir, when clearly I'm a woman - if you aren't sure "good morning" would've sufficed). Being asked has your car being serviced here before several times (I when clearly I'm a woman - if you aren't sure "good morning" would've sufficed). Being asked has your car being serviced here before several times (I bought the vehicle from this dealership). Once my vehicle was finished via the recall I was offered multiple other service options for my vehicle that weren't required but nice suggestions. I went for a recall notification nothing more, nothing less. The service guys weren't really friendly and that is why I choose not to have my vehicle serviced by the dealership in the past 2 years after purchase. I've had numerous bad experiences (i.e. wrong part ordered for my vehicle which placed me in a rental for several days and requiring me to leave my job several times because the vehicle was ready but in fact it was not) in the past. I decided to give them another try and thought this time would be different however; it was not. More