Tamaroff Honda

SERVICE GREAT SERVICE I WOULD RECOMEND TAMAROFF TO ANYONE .THE SERIVE DEPT WAS VERY BUSY ON A FRIDAY . THEY WERE ABLE TO GET ME IN AND GET ME DONE IN A TIMEL GREAT SERVICE I WOULD RECOMEND TAMAROFF TO ANYONE .THE SERIVE DEPT WAS VERY BUSY ON A FRIDAY . THEY WERE ABLE TO GET ME IN AND GET ME DONE IN A TIMELY MANNER More

Scheduled regular maintenance My e-mail stated that my car was due. I complied. Service was as expected, quick and as required, but not according to my mileage. I do not drive the My e-mail stated that my car was due. I complied. Service was as expected, quick and as required, but not according to my mileage. I do not drive the car long distances, therefore mileage totaled is lower than suggested for regular maintenance on my Honda Accord. That information should be offered in my e-mail reminder. My Honda service rep should be required to do that also. I probably didn't have to have a checkup so soon. That discrepancy fools the Honda owner. More

Service was good, but. I was happy with the quality of the repair to my vehicle. And customer service was ok. I was just disappointed that I was just given my keys after I I was happy with the quality of the repair to my vehicle. And customer service was ok. I was just disappointed that I was just given my keys after I paid for the repair and nobody took the time to explain to me the repairs that were done to my vehicle. More

Refreshing, Competent, Friendly It was wonderful having a female service rep when I brought my car in for service yesterday (5/20/14). Even though I don't remember her name, she was It was wonderful having a female service rep when I brought my car in for service yesterday (5/20/14). Even though I don't remember her name, she was all of the things I mentioned in the title of my review--refreshing, competent and friendly. My hat is off to Tamaroff for giving a female an opportunity to work in this very important department of the dealership. She is a wonderful addition, and I look forward to seeing her in the future. Thank you, Freda Graham More

Service Thanks for the excellent customer service. I have my oil changed there on a regular basis and each time I have been treated with courtesy and professi Thanks for the excellent customer service. I have my oil changed there on a regular basis and each time I have been treated with courtesy and professionalism! I also love the little things that most other dealerships don't think about, such as the car wash and vacuum. That's great customer service that I tell my friends and family about. More

Smith Jason was awesome. He was professional, knowledgeable and friendly. The service was quick and I would refer my family and friends without a second t Jason was awesome. He was professional, knowledgeable and friendly. The service was quick and I would refer my family and friends without a second thought. More

Excellent customer service experience at Tamaroff I felt like a very special customer when I visited Tamaroff Honda for an oil change on 4/22. Mark and the service team at Tamaroff Honda were courteo I felt like a very special customer when I visited Tamaroff Honda for an oil change on 4/22. Mark and the service team at Tamaroff Honda were courteous and very attentive, from beginning--appointment confirmations and greetings when I arrived, to end--drive off when work was completed. Thank you, Annette Snyder More

Understanding Customer service was great! They explain to me what and why services was needed and the recall was no problem. Well, two days went by and I notice the Customer service was great! They explain to me what and why services was needed and the recall was no problem. Well, two days went by and I notice there was still a leak. I took it back and they could not fine a leak. This is week 3 and it's still leaking. I will return for services the week and hope the problem can be solved. More

Surprised me how great they were! I've come to expect pretty good service from a Honda dealer, but really Tamaroff was exceptional. This was my first visit to this dealership and they I've come to expect pretty good service from a Honda dealer, but really Tamaroff was exceptional. This was my first visit to this dealership and they were going out of their way to impress me. I encountered five people altogether, and it was obvious they have gotten the message that the customer is the reason they are in business. Bravo, Tamaroff! More

Oil change was paid for but work wasn't done. On Thursday, April 3, 2014 I brought my van to Tamaroff for an oil change and repair on the heating/cooling fan. I arrived at 9:30. I was told it wo On Thursday, April 3, 2014 I brought my van to Tamaroff for an oil change and repair on the heating/cooling fan. I arrived at 9:30. I was told it would take a few hours so I waited in the waiting room (which was rather chilly, by the way.) At 12:30 I was told the part for the fan was ordered and on the way. At 3:30 I was told that the oil change was being finished and the van would soon be ready. I wondered why the oil change hadn't been done earlier since I had already been there for 6 hours. I paid the bill. Shortly after, the van was brought around and I left. When I got home there was a message from Matt that the oil change hadn't been done after all. He said he would send someone to my home on Monday, April 7th to pick up the van, have the oil changed and return it to me. I told him to call me after 10:30. I was home by that time yesterday and was home all day and never got a phone call. I haven't heard from anyone today. I've been dealing with Tamaroff for nearly 12 years and have never had an experience like this. How do you think you could remedy this? More