Swickard Honda of Thousand Oaks

We had come from a horrible experience at the Honda in Simi Valley the day before and after coming to Honda of thousand oaks it was such an easy and wonderful experience buying our new car at your dealers Simi Valley the day before and after coming to Honda of thousand oaks it was such an easy and wonderful experience buying our new car at your dealership. We were treated with such honest care and friendliness. The whole process was the best and easiest experience buying a new car that my husband and I have ever had. Frank and Mike were so great, we left the dealership feeling like we were working with good friends and wanted to continue our relationship with the whole dealership family. Thank you for making what started as a bad experience at Simi Honda, a enjoyable an peaceful day at Honda of Thousand Oaks. We will forever be grateful and recommend your dealership to others. More

new car exterior surface has defects that cannot be remove. this dealership tried to cover it up by claybar, so the surface would reflect the sun and hide the defects until the claybar wears off and y remove. this dealership tried to cover it up by claybar, so the surface would reflect the sun and hide the defects until the claybar wears off and your back with seeing the defects on the car. Won the BBB process only to be told I have to return to this dealership for more faulty repair. The BBB process is a scam!! Do not buy a new car from this dealership. You will be sorry! More

I drove 2 hours in bad traffic from Walnut to Thousand Oaks to buy a car that they advertised and I even called them ON my way over there to make sure that the car is still available. By the time I got t Oaks to buy a car that they advertised and I even called them ON my way over there to make sure that the car is still available. By the time I got there, they asked me to wait for another hour and a half before this arrogant salesman came to me and said that the car was just sold out 5 minutes ago. Come on, which IDIOT would believe that? He just said that there is nothing he can do about it and didn't even bother to apologize... I would've understood if he would've just told me the truth when I called that the car had been sold out and still invite me to come over to check other stocks that they have. More

Overall this dealership is by far the easiest to deal with of all of the Los Angeles area Honda dealerships. I have found several dealers that have offered me vehicles at a lower price (usually within a with of all of the Los Angeles area Honda dealerships. I have found several dealers that have offered me vehicles at a lower price (usually within a few hundred dollars), but then insist I buy "Pro Packs" and other items I do not need to make a deal. In the end, their pricing is in line with all other dealerships, but they are the only one that won't make you wait around for hours to complete the process. Super easy when buying a car!!! More

Not only does the service department seem to employ only individuals who go out of their way to be extremely rude, they consistently overcharge for unnecessary work and even then I am pretty sure that the a individuals who go out of their way to be extremely rude, they consistently overcharge for unnecessary work and even then I am pretty sure that the actual work is not always done. Because this dealership is close to my work, I am forced to use it on occasion; however, I always know that I will be treated poorly and they rarely disappoint. More

I went there for servicing the car which I had bought from them earlier. The people seem very rude and just to explain what had to be done to my car I had to go from one person to the other. Customer is from them earlier. The people seem very rude and just to explain what had to be done to my car I had to go from one person to the other. Customer is not treated well here. Service managers take long breaks and seem irresponsible. More

len was soo rude and short I cant belive such a good car co. would employ such a xxx!!! Nerve and snotty rude people if you you pay thair price.. I fi you ask one question you will understand.. I have found co. would employ such a xxx!!! Nerve and snotty rude people if you you pay thair price.. I fi you ask one question you will understand.. I have found a small honda shop in thousand oaks Ricks Japanese in thousand oaks and will never set foot in your dealer ship. More

Go directly to Internet Sales Manager, John Studebaker. Don't deal with Steve Soskins and Kam Javid as they will lie to you straight to your face. They told us that the car we were buying didn't have ince Don't deal with Steve Soskins and Kam Javid as they will lie to you straight to your face. They told us that the car we were buying didn't have incentives. According to Consumer Reports, it had $1000 incentive and Steve repeatedly told us that the information is not correct. Both were dishonest about the details of the transaction. Dealt with John Studebaker instead as we were not happy with Steve. John told us that there was $1K incentive on the car, contradictory to what Soskins and Javid told us. More

Very rude parts dept service. After a guy saw that I has an old car and am not going to spend $268 on a headlight bulb clip, he became rude to me and even when I purchased a bulb from another guy from the s an old car and am not going to spend $268 on a headlight bulb clip, he became rude to me and even when I purchased a bulb from another guy from the same department and he promised to help me, the first guy when I asked him where was a service guy started screaming "We are not supposed to do it". I have been a customer with this dealership for many years and this accident made me look for another service department. I am going to write to the manager and see what they are going to do. More

I have been bringing my 2004 Odyssey to Honda of Thousand Oaks for all its services & repairs. I have had very good luck. They have taken care of all the warranty work, as well as regular service. They have Oaks for all its services & repairs. I have had very good luck. They have taken care of all the warranty work, as well as regular service. They have the car completed at the promised time, the price is always right around what they quoted, and they've been friendly & professional. Prices are high, but they are at all dealerships. More