Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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456 Reviews of Swickard Honda of Thousand Oaks
I have bought 3 cars at Honda of Thousand Oaks in the past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but pre past, and it's the outstanding customer service that keeps me coming back. I live in Simi Valley, and could take my car to 1st Street Honda, but prefer to go the extra distance because I have a relationship that is more of a friendship than just feeling like a customer. All the employees I have dealt with always make me feel welcome and appreciated. Willie was one of the first service techs that I dealt with, and I ask for him every time knowing the quality of service will be top notch. I have never had a negative experience at Honda of Thousand Oaks! More
The customer service rep worked to ensure that my car would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. would be ready in a timely manner. They checked the car over, cleaned it up and let me know of any work or parts that need to be replaced. More
The showroom is warm and inviting. We were greeted and quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact mode quickly routed to Sebastain to answer our questions. He was not pushy, but answered our questions thoroughly. He really worked to find the exact model/color/option combination that we wanted. The day that we took possession of the car was smooth and efficient. The accessories and service department staff have been friendly and professional. This is the third Honda we have purchased through Thousand Oaks. We will buy from this dealership again. More
I have dealt with this dealership since 1999 and have had positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on positive experiences whenever I needed questions answered or service of any kind. I recommend this dealership to friends with a special emphasis on the service department. More
Service at Honda of Thousand Oaks was exceptional. I was greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eage greeted quickly by service advisor Terri a Rocca(even before she knew my car was assigned to her). All of the personnel at the service area were eager to help. Usually when you take your car in for service, everyone is looking the other way or nobody is around and you are stuck there wondering "Who will help me?"...Not at this dealership. I got major service work done quickly for what I consider to be at a fair price. More
Geno is very helpful and make his best efford to give me best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and tru best price. No time to wait in the dealer, yes NO TIME !!!, Just simply come sign contract and go with the car. He is kind, sincere, honest and trustworthy. He will not waste your time AT ALL !!!! Most of all, He can beat your best price !! God bless him and his family. Best regards, Tono More
I have been servicing my Honda vehicles at the Honda of TO for many years. I have been very satisfied and the service is great. I would highly recommend this dealership to anyone looking for peace of mind TO for many years. I have been very satisfied and the service is great. I would highly recommend this dealership to anyone looking for peace of mind and quality care! The service advisers here are great! More
Willie is courteous and efficient with his time. He meets his committments and trys understands what each customer wants for their Honda(s). He's also very knowledgeable about the warranty updates for meets his committments and trys understands what each customer wants for their Honda(s). He's also very knowledgeable about the warranty updates for Honda vehicles and how this Honda Dealership can help. More
I've been coming to Honda of Thousand Oaks since 1995 and have had no problems with Service. Both Terri & Willie Burr are great. I now live in Camarillo instead of Thousand Oaks and continue to go to Thousan have had no problems with Service. Both Terri & Willie Burr are great. I now live in Camarillo instead of Thousand Oaks and continue to go to Thousand Oaks for service. It's out of my way but I would rather deal with Willie or Terri than go to any other dealership in the area. They are both honest and have integrity. Some places you go you feel like folks are trying to rip you off or sell you services you really don't need. I've never once felt that way dealing with Terri or Willie! I tried both Vista Honda in Ventura and Oxnard Honda once and I was not happy at all.... I would have bought my 2007 Civic Si 4 Dr from Honda of Thousand Oaks if they were part of the Costco Auto Buyer program. So as a result I had to use Vista Honda. It's nice to have the new fancy reports but it seems overkill to use so much paper. e-mailing me the .pdf would be fine alone. No need to print it all out... More
Honest and fair dealer. I looked around at several dealerships when I wanted to buy a new Honda Fit, but the car is so popular, no one was willing to knock anything off the sticker price. Honda of Tho dealerships when I wanted to buy a new Honda Fit, but the car is so popular, no one was willing to knock anything off the sticker price. Honda of Thousand Oaks did take some money off the sticker price and gave me a great interest rate. More