Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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458 Reviews of Swickard Honda of Thousand Oaks
I always have a positive experience when I come in. Mike takes axcellent care of me and my car. My husband is so impressed with Honda that we are going to buy him one too. Marty is my "helpfule Honda Guy" a takes axcellent care of me and my car. My husband is so impressed with Honda that we are going to buy him one too. Marty is my "helpfule Honda Guy" and is always able to figure out how to set up my phone, radio etc for me. ( I'm not that good at it). Everyone should buy a Honda from this dealership, they won't steer you wrong. More
Terri is always terrific--very helpful, friendly and takes care of all 3 of our cars. You never wait more than a minute before someone comes out to help you. Our cars are serviced promptly and I appre takes care of all 3 of our cars. You never wait more than a minute before someone comes out to help you. Our cars are serviced promptly and I appreciate being able to make an appointment. We highly recommend TO Honda! More
We have purchased several cars from Honda of Thousand Oaks and Oleg has been our representative. He has always been straight forward, professional and knowledgeable. We highly recommend working with him. Oaks and Oleg has been our representative. He has always been straight forward, professional and knowledgeable. We highly recommend working with him. M. & S. K. More
Carter greets me by name each time I'm in for service. He is a great addition to the dealership, a true people person who expresses a genuine interest in the customer. With this being flu sea service. He is a great addition to the dealership, a true people person who expresses a genuine interest in the customer. With this being flu season, a number of mechanics had been out sick. Since the service department wouldn't be able to give my van a thorough service due to the amount of catching up they had to do, the dealership rented a car from Hertz at no charge to me. The rental was seamless and I was able to return the car directly to the dealership, who would handle the return to Hertz. Always sensitive to the needs of the customer, financial and otherwise, I've been very pleased with the fact that there is never a hard sell to perform services that might be able to wait until I am in a better position to proceed with recommendations. I've used Silver Star Honda for the life of my Odyssey, for 13 years. More
We have gotten our last 5 cars from Honda of TO, and we only take them there for whatever service is required.Everyone with whom we have ever dealt at the dealership has been friendly, helpful, courteous a only take them there for whatever service is required.Everyone with whom we have ever dealt at the dealership has been friendly, helpful, courteous and anxious to keep us as customers. My wife nor I have ever felt dealing with any car issue was an experience to be sought out, but Honda of Thousand Oaks makes a good experience out of each visit. More
The service experience was excellent. They took the car when scheduled and had it ready by the time requested. The car wash could have been better (rims and tires). Overall, I would recommend the dea when scheduled and had it ready by the time requested. The car wash could have been better (rims and tires). Overall, I would recommend the dealership to others. More
As always, great service from the service writers, great waiting room, great tranportation, on time, good pricing, etc. All the pieces are there, EVERY time with Honda of TO. As a salesperson, I recognize waiting room, great tranportation, on time, good pricing, etc. All the pieces are there, EVERY time with Honda of TO. As a salesperson, I recognize this effort, appreciate it, and know that Honda of TO provides consistent excellence. Thank you. More
I am writting this review in order to express my I am writting this review in order to express my gratitude for the high quality service provided me with at your Honda today by Terri LaRocca today O I am writting this review in order to express my gratitude for the high quality service provided me with at your Honda today by Terri LaRocca today Oct24-12. I was attendedby Terri and I want you to be proud of such an employee. This service was amazing, She answered all of my questions. Terri was very helpful and because of her knowledge,professionalism and her excellent customer service, I decide to repair my car's AC at your place this week. I appreciated this attitude and believe that you train your stuff very professionally. Also,I want to THANK YOU Willie Burr and Mike Bellanted. Thank you Terri,Willie and Mike to made my visit experenices always at the Honda service department pleasent and enjoyable. More
Always get great service at Silver Star. Everyone I have dealt with has been courteous and professional. My daughter's car battery had died on a Saturday morning. Brought the car in without an appointment dealt with has been courteous and professional. My daughter's car battery had died on a Saturday morning. Brought the car in without an appointment and it was taken care of by the end of the day even though the dealer was swamped with other cars. More
Great service, great price. Thanks!! Brakes, rotors turned, alignment, B3 service on transmission and oil change!! All in one day, and no one was upset that we missed our appointment the previous week turned, alignment, B3 service on transmission and oil change!! All in one day, and no one was upset that we missed our appointment the previous week!! More