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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
489 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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489 Reviews of Swickard Honda of Thousand Oaks

January 04, 2016

Best service advisor. So helpful and honest. Always gets me in and out as promised. Treats me fair and keeps me posted on what I need and don't need. Thanks Mike. More

by Mike bellante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bellante
November 02, 2015

Great Experience I dealt with Garrett Fram and he was respectable, patient, knowledgeable and helpful. The finance paperwork with Robin was smooth and very pleasant a More

by nic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Tempo, Garrett Fram
October 17, 2015

Straight to the point. The car sales person who took care of me and my purchase, Jeffrey, was super nice. He was also straight to the point and came off as a genuine person. More

by LizethGaona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Borghi
October 13, 2015

Very Pleasant Experience I used AAA, Consumer Reports, and Costco's Car-Buying Programs to narrow down the lowest price (plus visiting our local dealer). HTO was the lowest by More

by mencmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Fram
October 12, 2015

I am very pleased. Garrett was very personable and professional and easy to work with. The Claude finance man was excellent also. I felt no pressure. The deal was com More

by very satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claude, Garrett Fram
October 10, 2015

Awesome experience! Delivery if my Certified Honda Odyssey couldn't have been easier or better. Garret Fram and the Internet sales team made everything possible for my fa More

by Texas Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Fram
October 05, 2015

All Is Well Mr. McClendon has been professional, very kind and very courteous. I am VERY impressed with his response to my recent issues regarding Honda of Thous More

by Vanessa
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McClendon
Oct 05, 2015 -

Swickard Honda of Thousand Oaks responded

Hi Vanessa, I am very sorry for the level of service you have received from myself and my associates. I feel really bad do to the fact I do not recall having an unhappy customer with a situation that I or we could not resolve. My self and our management team strive to exceed the expectations of all of our clients. I would consider it a favor to visit with you so I can refresh my memory of your situation and to who I came across rude and condescending to. If I made you feel that way I sincerely apologize. I would like to contact you, would you please provide a phone number or email address so I can contact you? Thank you, Bill McClendon

September 18, 2015

immediate help Very early Friday morning my work schedule changed. I had an appointment I couldn't keep. Called Terri & she told me to drive to her immediately. More

by local resident
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri LaRocca, Terri LaRocca
September 04, 2015

Willie Burr is the BEST! I have been getting my car serviced at Honda of Thousand Oaks for over 10 years, and have been very fortunate to have Willie Burr service our cars. W More

by honda owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Burr
September 01, 2015

Integrity Sales Working with Jeff Edelman was a true pleasure. I had been driving my old car for 20 years, so buying a new car was quite an experience. Jeff made it More

by tjw
Recommend Dealer
Yes
Employees Worked With
Jeff Edelman
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