Swickard Honda of Thousand Oaks

Gary got me the car I wanted and the price didn't change. I went through the True Car website once I knew which car I wanted to buy. I received a number of phone calls and emails from about 6 true car dealers I went through the True Car website once I knew which car I wanted to buy. I received a number of phone calls and emails from about 6 true car dealers and the email from Gary is the only one that had an actual cost for the specific car I was looking for. Your dealership didn’t add any addition “enhancements” that a number of other dealerships tack on once you go to purchase the car. Gary set up the appointment with the finance department so I didn't need to wait for hours with my kids, we came in signed paperwork and Gary sat and went over the functions of the car until I was comfortable with it. More

Great service from Gary We had excellent service and follow up with Gary. He was informative and very friendly. He was not an aggressive and pushy salesperson. We like that a We had excellent service and follow up with Gary. He was informative and very friendly. He was not an aggressive and pushy salesperson. We like that a lot. Enjoy dealing with him he was knowledgeable with the features of the vehicles More

Friendly and fun experience we got the car we really wanted for a really good deal. Gary's Greenheld led us through the buying process and was clear and patient with the numbers we got the car we really wanted for a really good deal. Gary's Greenheld led us through the buying process and was clear and patient with the numbers. The rest of the crew here was just as friendly, patient and courteous. Thrilled to have had such a great experience, and it must be noted a lot of dealerships just aren't like this these days. Thanks Guys! Noreen and I are very grateful and excited to have the new car. More

The Best Customer Service I had my Honda Accord serviced today at Honda of Thousand Oaks. Willie Burr was my service adviser. He has been my service adviser for over 10 years I had my Honda Accord serviced today at Honda of Thousand Oaks. Willie Burr was my service adviser. He has been my service adviser for over 10 years. He is the man that knows every thing about a Honda. He always knows what is wrong with my two cars. He listens when I tell him what I hear in my cars. He is professional, thorough and responsive. I will probably purchase another Honda because of Willie and the service at Honda of Thousand Oaks. More

Excellen from start to finish Norman Snow and Mary Joan Negro had a first rate experience at Honda of Thousand Oaks from the first moment we entered the dealership, and met Sharon Norman Snow and Mary Joan Negro had a first rate experience at Honda of Thousand Oaks from the first moment we entered the dealership, and met Sharon Collins, through our meeting in finance with Brett to the last congratulations from Sharon at the door before we rode off. We will definitely be doing all car upkeep with Mike at Honda of Thousand Oaks. Thank you Honda! Mary Joan and Norman More

No pressure, easy experience Simi Honda would not make me a deal that I could afford, even though I have excellent credit and have gotten 3 cars from them. Gary Greenheld from Ho Simi Honda would not make me a deal that I could afford, even though I have excellent credit and have gotten 3 cars from them. Gary Greenheld from Honda Thousand Oaks was able to give me the payments I needed to get the car I wanted. I usually feel uneasy at car dealerships, but Gary made me feel at ease and was a pleasure to work with. Very nice and easygoing. If you are looking for a new car, go see Gary Greenheld at Thousand Oaks Honda, you won't regret it, he is awesome!!! Thanks again Gary for getting me the car I wanted for the price I could afford!!! More

Job Well Done The experience was very professional, honest and helpful. I had taken a great deal of time in researching the market, and I could of locked in a bette The experience was very professional, honest and helpful. I had taken a great deal of time in researching the market, and I could of locked in a better deal with competitors for the same class of vehicle. However, Honda makes an impressive small SUV with the CR-V and with great refinement inside the cabin and out. The deal I got from Honda of Thousand Oaks was money well spent. The men and women of this dealership, match the product made by Honda. More

Fabulous customer service I went in for an oil change and a grinding noise coming from back left wheel. It wasn't good news for me BUT the repairs were necessary. I had to go t I went in for an oil change and a grinding noise coming from back left wheel. It wasn't good news for me BUT the repairs were necessary. I had to go to work that day and I only have one car. The dealership needed more time to fix the problem. Willie offered a loaner car so that I could make a local work appointment AND they had my car fixed in time so I could finish my work day. Willie made a very stressful situation have a good outcome. I'm very thankful for his understanding and ability to go above and beyond in customer service! THANK YOU WILLIE!!!!!! More

Be careful about their financial department We went through TrueCar.com to get a new Honda CR-V and found Honda of Thousand Oaks gave us the best price among the dealers TrueCar.com gave to us. We went through TrueCar.com to get a new Honda CR-V and found Honda of Thousand Oaks gave us the best price among the dealers TrueCar.com gave to us. So e went there to get the car on 10/22/2016. Everything went well until we were ready to work with their financial department to complete the transaction -- Diego, the person worked with us, kept trying to convince us to get the Honda Care package and told us we can cancel the contract and get our money back if we don't like it. Well, we could not hold our ground and paid extra money for the package. Later we decided we don't really need the package. So I called Diego in mid-November and were told that we should get our money back in 6 to 8 weeks. But nothing happened. When I called Diego again in early February and he told me it will be resolved and we should get the money back soon. Again nothing happened at all. Then, when I called and left him couple voicemails in last 2 weeks, he did not even bother to call me back. So, although you may get good deal at this dealer beforehand, you will pay extra at the end as we did unless you can resist the "offerings" from their financial department or you think those extra packages are good for the money. More

New Car Purchase Professional sales and finance assistance. Respectful of my wishes and style. Collaborative communications. The dealership signage is misleading - Professional sales and finance assistance. Respectful of my wishes and style. Collaborative communications. The dealership signage is misleading - it appears to be a used car only lot. More