
Swickard Honda of Thousand Oaks
Thousand Oaks, CA
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582 Reviews of Swickard Honda of Thousand Oaks
I recently purchased a vehicle from Zamar and the experience was exceptional from start to finish. Zamar and Joseph were very knowledgeable, friendly and made this process stress-free. experience was exceptional from start to finish. Zamar and Joseph were very knowledgeable, friendly and made this process stress-free. More
Victoria, our contact for service was outstanding as she really cared about us as her customers. She had pride in getting the car fixed and her attitude was amazing. Thank you, Richard and Kathleen Luca really cared about us as her customers. She had pride in getting the car fixed and her attitude was amazing. Thank you, Richard and Kathleen Lucas More
Stephan, my service writer, was terrific. What I am VERY disappointed about is my attempts over the past week to speak over the phone to a service writer. I left several messages on multiple What I am VERY disappointed about is my attempts over the past week to speak over the phone to a service writer. I left several messages on multiple voicemails and NEVER received a response. I’ve had my car serviced at TO Honda for many years even though it is 20 miles from my home. This is the first time I could not reach a service writer by phone prior to coming in. More
I just took my car for service at Honda of Thousand Oaks. I told them a relay fell at my wife's feet. The looked and said all relays are in place. I said that is not possible and that the relay did not ap I told them a relay fell at my wife's feet. The looked and said all relays are in place. I said that is not possible and that the relay did not appear in this air. The service manager basically called me a liar. The wanted to charge $219 to find the problem and then said there was no problem. Any way, I returned home and my brother found on google a link describing the exact same thing with pictures of where the relay was supposed to be placed. I followed the video and plugged it in myself and it fixed the problems I was reporting. Good their "experts" look at the problem. I will never return. The service manager was condescending and arrogant. Good luck anyone who services their car in this location. Terrible!!!!!! More
Informative, listened to my concerns and needs, patient, explained things in ways I could understand, encouraged test drive(s), advocated on my behalf explained things in ways I could understand, encouraged test drive(s), advocated on my behalf More
This was my eighth Honda from this dealership and the same sales representative. Great customer service!! We also have used the service and maintenance department for all of the vehicles. same sales representative. Great customer service!! We also have used the service and maintenance department for all of the vehicles. More