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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.7
582 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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582 Reviews of Swickard Honda of Thousand Oaks

October 12, 2024

My wife and had a pleasant experience at Swickard. Mark took care of our need for a new car. Friendly. Knew what he was doing. More

by Alex_mendigorin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark.
Oct 15, 2024 -

Swickard Honda of Thousand Oaks responded

Alex, we're delighted to hear that Mark provided you and your wife with a pleasant experience at Swickard Honda of Thousand Oaks. Thank you for sharing your feedback!

October 11, 2024

I always feel confident about the service on my Honda when I bring it in. Everyone is friendly, helpful & knowledgeable ! I won”t go anywhere else. More

by Robbie
Recommend Dealer
Yes
Employees Worked With
Victoria Renteria
Oct 11, 2024 -

Swickard Honda of Thousand Oaks responded

Robbie, it's fantastic to hear that you have such confidence in our team at Swickard Honda of Thousand Oaks! We're grateful for your loyalty and look forward to continuing to provide top-notch service.

October 09, 2024

The service on my 2023 Honda Accord Hybrid Sport was quick even though I made the appoint less than 30 minutes ahead of time at about 8 am. My manager was polite and knowledgeable. I had a most pleasa More

by russrunner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Matsugawa
Oct 10, 2024 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that your service experience at Swickard Honda of Thousand Oaks was both quick and pleasant! Our team is always ready to assist, even on short notice. Thank you for choosing us for your 2023 Honda Accord Hybrid Sport's needs!

October 07, 2024

Ruben and the team are so absolutely incredible! I had a wonderful time working with them on getting my new car. It was a very easy and fun process. Arian the finance manager is also incredible! I'm More

by emmatrank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben, Arian
Oct 07, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience with us! We're delighted to hear that Ruben, Arian, and the team at Swickard Honda of Thousand Oaks made your car leasing process easy and enjoyable. Enjoy driving your new Honda, and welcome to the Swickard family!

October 06, 2024

I highly recommend Swickard Honda of Thousand Oaks. My service representative, David, was excellent at explaining the service needed, the costs, and estimated time for completion. I received notices More

by Cary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 07, 2024 -

Swickard Honda of Thousand Oaks responded

Cary, thank you for recommending Swickard Honda of Thousand Oaks! We're glad to hear David provided excellent service and that our waiting room met your needs. We appreciate your feedback and look forward to serving you again!

October 05, 2024

Chaudry was wonderful to work with. The entire team there worked to get me the best option possible for me as my car had been totaled by another driver. They were able to get financing More

by Heathen711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaudry
Oct 07, 2024 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Chaudry and the team at Swickard Honda of Thousand Oaks were able to assist you with such a positive outcome. It's great they could secure better financing for you during this challenging time. Thank you for choosing us!

October 04, 2024

Deven my service representative was very thorough. I had 3 recalls on my pilot & he accomplished all of them in one day. Very pleasant experience with Swickard Honda. More

by Darlene-everett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven ragnell
Oct 07, 2024 -

Swickard Honda of Thousand Oaks responded

Darlene, we're delighted to hear that Deven provided you with a thorough and pleasant experience at Swickard Honda of Thousand Oaks. Thank you for sharing your feedback!

October 04, 2024

Still don't have many of the mobile web links opening the expected webpage. Staff is friendly when you can reach someone or in-person. Service techs should return car seats to the position they found them in More

by adrianb9753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
Oct 07, 2024 -

Swickard Honda of Thousand Oaks responded

Adrian, thank you for sharing your feedback. We are committed to ensuring customer satisfaction and apologize for any inconvenience regarding our webpage and your car seat adjustments post-service. We're always looking to improve and invite you to please feel free to reach out if you'd like to discuss this further. Thank you, Terry Collins - Customer Experience Team Lead - CustomerExperience@Swickard.com

October 02, 2024

He is the west sales man they give me good deal very nice guy thank u More

by Jasse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Oct 02, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for choosing Swickard Honda of Thousand Oaks above the rest! It's great to hear our sales team provided a positive experience and got you a good deal. Enjoy the ride!

October 02, 2024

Overall experience was good. We released a 2025 Honda CRV hybrid. I was on a Saturday and it was very busy so I understand why we had to wait two hours to see the financial perso More

by Pismo guys
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arian Lahiji
Oct 03, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience with Swickard Honda of Thousand Oaks! We're glad to hear you're happy with your new 2025 Honda CRV hybrid and found our sales team friendly during the release process. In addition, your comments regarding the financial process are valuable and we'll be sure to consider them for next time. Enjoy the ride!

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