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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
498 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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499 Reviews of Swickard Honda of Thousand Oaks

September 16, 2024

Service advisor was fine but didn’t meet my needs. Reserved shuttle service but they did not have anyone to drive me home. Didn’t receive estimate that was allegedly emailed to us. Didn’t feel em More

by simon4n1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Montoya
Sep 17, 2024 -

Swickard Honda of Thousand Oaks responded

We apologize for the inconvenience you experienced with our shuttle service and communication. It's disappointing to hear that we didn't meet your expectations, and we'll work on improving these areas. If you'd like to discuss this further or have any other concerns, please reach out to us directly. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

September 12, 2024

Service advisor was excellent he really helped me and did a great job. Service was great More

by d9dtoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Sep 16, 2024 -

Swickard Honda of Thousand Oaks responded

D9dtoca, thank you for taking the time to review Swickard Honda of Thousand Oaks! It really means a lot to hear that you're happy.

September 07, 2024

This dealership went above and beyond to get us into the perfect vehicle. The entire staff treated us (husband, wife, and two kids (4 and 20 months)) like family. It was a great atmosphere and made the proc More

by Bbroms113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mayra, Ash, Tim and Paul
Sep 09, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're delighted to hear that our team at Swickard Honda of Thousand Oaks made the process enjoyable and treated your family like their own. Enjoy your new vehicle!

September 04, 2024

Shira from service department was very helpful. She explained the options available. I was given notice when vehicle is ready and car was waiting for me when I arrived. More

by Fauxpas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shira
Sep 04, 2024 -

Swickard Honda of Thousand Oaks responded

We're delighted to hear that Shira provided such helpful service at Swickard Honda of Thousand Oaks. Thanks for sharing your positive experience!

September 04, 2024

The people that work at this Honda location were very welcoming and friendly. They have excellent customer service More

by Arturo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria , Garrett Fram
Sep 05, 2024 -

Swickard Honda of Thousand Oaks responded

Arturo, we're delighted to hear you had a welcoming experience with our team at Swickard Honda of Thousand Oaks. Thanks for the kind words!

September 03, 2024

My experience from start to finish was easy, respectful, and quick. I worked with a salesperson, sales manager, and the GM. All gave A+ service. Also, the quickest car buying experience ever. More

by tal.almany
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan, Ash, Paul
Sep 03, 2024 -

Swickard Honda of Thousand Oaks responded

Tal, we're delighted to hear that your experience at Swickard Honda of Thousand Oaks was smooth and efficient from start to finish. Enjoy the road in your new vehicle, and welcome to the Swickard family!

September 02, 2024

Randy and Chaudry were patient and very helpful with our sales. We appreciated their expertise and wise counsel with our vehicle selection. We would not hesitate to recommend them! More

by kl5nyb
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Nagpal & Chaudry Ahmed
Sep 03, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with Randy and Chaudry at Swickard Honda of Thousand Oaks! We're glad to hear their expertise made a difference in your vehicle selection. Enjoy the new ride!

September 02, 2024

Couldn’t be happier,was treated with respect and patience.They found the car I wanted and had it delivered to the Dealership that day which purchased.Our sales person Ary did a great job. More

by Lloydvoorhes
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ary Farokhi
Sep 03, 2024 -

Swickard Honda of Thousand Oaks responded

Lloyd, we're delighted to hear Ary and the team at Swickard Honda of Thousand Oaks provided such a respectful and efficient experience. Enjoy your new car!

September 01, 2024

Very good customer service, great communication, and they are easy to work with. I highly recommend this dealership. More

by HappyHondaCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Carlos Montoya
Sep 03, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for the high recommendation! We're glad to hear that our team at Swickard Honda of Thousand Oaks provided excellent customer service and communication. We appreciate your support!

September 01, 2024

I recently had the pleasure of working with Shira at Swickard Honda, and I can’t say enough good things about my experience. From the moment I walked in, Shira was attentive, professional, and genuinely More

by Lisacberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one else
Sep 03, 2024 -

Swickard Honda of Thousand Oaks responded

Lisacberger, we're delighted to hear about your positive experience with Shira at Swickard Honda of Thousand Oaks! Your kind words mean a lot to us, and we'll be sure to share them with her. Thanks for the high recommendation!

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