Swickard Honda of Thousand Oaks

I just took my car for service at Honda of Thousand Oaks. I told them a relay fell at my wife's feet. The looked and said all relays are in place. I said that is not possible and that the relay did not ap I told them a relay fell at my wife's feet. The looked and said all relays are in place. I said that is not possible and that the relay did not appear in this air. The service manager basically called me a liar. The wanted to charge $219 to find the problem and then said there was no problem. Any way, I returned home and my brother found on google a link describing the exact same thing with pictures of where the relay was supposed to be placed. I followed the video and plugged it in myself and it fixed the problems I was reporting. Good their "experts" look at the problem. I will never return. The service manager was condescending and arrogant. Good luck anyone who services their car in this location. Terrible!!!!!! More

Informative, listened to my concerns and needs, patient, explained things in ways I could understand, encouraged test drive(s), advocated on my behalf explained things in ways I could understand, encouraged test drive(s), advocated on my behalf More

Excellent service, smooth transaction, courteous sales agent, highly recommended Dealer! Best price all around to customers agent, highly recommended Dealer! Best price all around to customers More

Great no haggle price, fair trade in price, fast honest service. Would buy again from them. service. Would buy again from them. More

This was my eighth Honda from this dealership and the same sales representative. Great customer service!! We also have used the service and maintenance department for all of the vehicles. same sales representative. Great customer service!! We also have used the service and maintenance department for all of the vehicles. More

I have been going to the dealership since the late 1990s. Outstanding service department. I never go anywhere else Outstanding service department. I never go anywhere else More

Excellent service, courteous rep, Quick turn around time and the convenient shuttle ride really helps. and the convenient shuttle ride really helps. More

Shira was very friendly and helpful with my service appointment. I would recommend Swickard Honda. appointment. I would recommend Swickard Honda. More

I purchased a new homda civic from them it took 4 days to complete the transaction complete the transaction More

Great experience. Giving a minimum of words is not ok. Blah, blah, blah, blah, blah. Giving a minimum of words is not ok. Blah, blah, blah, blah, blah. More