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Swickard Honda of Thousand Oaks

Thousand Oaks, CA

4.8
436 Reviews

3925 Auto Mall Drive

Thousand Oaks, CA

91362

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436 Reviews of Swickard Honda of Thousand Oaks

July 12, 2024

Everyone at the dealership was friendly and helpful. Dave in service was very informative. Randy in sales went over the car I bought and showed me a lot of things I didn’t know. Jennifer handled the f More

by Kawiki60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Nagpal
Jul 15, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with the team at Swickard Honda of Thousand Oaks! We're glad to hear that Dave, Randy, Jennifer, and Paul all contributed to making your visit smooth and informative. Enjoy your new car!

July 09, 2024

David was very helpful and professional when I was getting my car serviced. I can recommend Swickard Honda. More

by ASceenName
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 09, 2024 -

Swickard Honda of Thousand Oaks responded

We're glad to hear David provided helpful and professional service during your visit to Swickard Honda of Thousand Oaks. Thanks for the recommendation - safe travels and take care!

July 08, 2024

Great service, patience, understood clearly our goals and worked with us. Cost was very fair, happy with all - highly recommend them More

by howard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash, and Valeryna
Jul 08, 2024 -

Swickard Honda of Thousand Oaks responded

Howard, we're delighted to hear you had a great experience with us at Swickard Honda of Thousand Oaks. Enjoy the road in your new vehicle, and welcome to the Swickard family!

July 07, 2024

Always friendly, easy in and out, good value generally have coupons. Thanks for the good service More

by Jspindel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Carlos Montoya
Jul 08, 2024 -

Swickard Honda of Thousand Oaks responded

Jspindel1, thanks for giving us the opportunity to serve you! - The Swickard Honda of Thousand Oaks Team

July 06, 2024

Within minutes of dropping my car off for an oil change, I got a text and phone call to trade it in on a new car. Then they tried to sell me services the manual said were 50k miles away. When I called to ma More

by Hmmmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Montoya
Jul 09, 2024 -

Swickard Honda of Thousand Oaks responded

We apologize for the inconvenience you experienced during your visit. It sounds like we missed several opportunities to provide a smooth and efficient service. I appreciate the feedback, this will definitely be shared with the management team and be dealt with internally. If you have any further observations or information to share, please feel free to reach out at your convenience. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

July 05, 2024

Great service Justin Soohoo is always great and very helpful always a great experience thanks More

by Sheryl.hamlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Jul 08, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for taking the time to review Swickard Honda of Thousand Oaks, Sheryl. We love to hear you're always in great hands with Justin! See you next time!

July 04, 2024

Keith was extremely real and down to Earth. He wasn’t focused on making a sale. He just wanted us to find what we loved. I felt zero pressure to by a car. More

by Mmcewan22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith
Jul 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're glad Keith made the process enjoyable and pressure-free at Swickard Honda of Thousand Oaks. Enjoy your new ride!

July 03, 2024

Went in late on a Saturday for a low tire pressure problem. Greg diagnosed the issue quickly and managed to get us same day service, in and out in less than 2 hours. Thanks,Greg! More

by dlgilling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 05, 2024 -

Swickard Honda of Thousand Oaks responded

Thanks for sharing your experience! We're glad Greg could quickly diagnose and resolve the issue at Swickard Honda of Thousand Oaks. Safe travels!

July 02, 2024

Dealership was great. No pressure, informative and patient with us. They also went out of their way to make sure the price was competitive. More

by 08sass-does
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Jul 03, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your experience! We're glad to hear our team at Swickard Honda of Thousand Oaks provided a no-pressure, informative, and patient service. Enjoy your new vehicle and welcome to the Swickard family!

July 02, 2024

Very kind and helpful. The card is well taken care of. The representative was straight forward and knowledgeable. More

by NannetteH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 02, 2024 -

Swickard Honda of Thousand Oaks responded

Thank you for sharing your positive experience with our team at Swickard Honda of Thousand Oaks! We're glad to hear everything went smoothly.

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