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Sutherlin Volkswagen Lithia Springs

Lithia Springs, GA

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139 Reviews

1981 Thornton Road

Lithia Springs, GA

30122

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139 Reviews of Sutherlin Volkswagen Lithia Springs

November 02, 2016

Keith was fantastic Keith at Heritage VW was responsive and very professional and informative throughout my whole buying process. Will look to get my son in a vehicle wit More

by Mlgore66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochette Hairston
September 22, 2016

Excellent customer and delightful car buying experience! I was greeted by Keith Matthews. He was very friendly and knowledgeable. He was patient and gave me many options to consider for my Golf. We even dr More

by Fun4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Matthews
May 08, 2016

Be Careful if You Have a Warranty I went for a oil leak, then they found out I had a Warranty and other issues begin to arise. My car's performance has deteriorated since I first visit More

by Noissues16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Jerry
Jul 18, 2016 -

Sutherlin Volkswagen Lithia Springs responded

Thank you for your feedback. Our number one priority is to ensure the satisfaction of our customers. We apologize if you experienced any inconvenience at our dealership. Our Service Director, Mike Naughton, would like to speak to you about your visit. He is available via phone at (770) 745-1470. Again, we thank you for your feedback. We hope to hear from you soon.

Aug 24, 2016 -

Sutherlin Volkswagen Lithia Springs responded

Please accept our sincere apology regarding any issues that you may have had at our dealership with your vehicle. We would like to reach out to you regarding your negative experience at our dealership. Our Service Director, Mike Naughton, has been made aware of the situation and would like to address this with you directly. At your earliest convenience, please call him at (770) 745-1470.

July 04, 2015

Honest Dealership I purchased a used car that needed brakes after a short time. The service people are very pleasant. That can not be said for some other dealerships I More

by 2011jetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
June 30, 2015

Happy Buyer Ro Hairston is an exceptional sales professional who makes buying easy. I purchased my second car from him two weeks ago and I am so very pleased wit More

by tiff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochette Hairston
June 10, 2015

Good way to start the day when arriving at Heritage. Always pleasurable to come to the service dept. Everyone greets you with a smile and makes you feel like part of their the team. Great and fast servi More

by awaywego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
June 09, 2015

Exceptional service since day 1! This dealership has been outstanding since taking ownership of my VW. The follow-up service each and every time that i have had my my car serviced h More

by IamDre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Walters
June 08, 2015

Amazing Experience Recently bought a VW EOS and needed service done. Not sure who to have my car serviced by and was pleasantly surprised when I went to Heritage. They More

by Ralichkd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bowen
June 01, 2015

An overall great car buying experience! Buying a car is always a stressful situation. Nick & the rest of the Heritage team did an amazing job making the situation a whole lot easier! Everyon More

by ShellyM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochette Hairston
May 28, 2015

Excellent Bought My 2014 Tiguan here on March 2015...very attentive and friendly. They answer any question I have honestly And they have the best fastest servic More

by ymystic75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochette Hairston
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