Sutherlin Nissan of Orlando - Service Center

Happy and friendly personal and kindness. Very explanatory about my car needs. Advisor very beautiful person Very explanatory about my car needs. Advisor very beautiful person More

Very good service, fast, friendly staff, however I think need improve waiting area and cafeteria. need improve waiting area and cafeteria. More

Guy got me scheduled asap. Gave me the finding within a couple hours. I like working with him for service. Gave me the finding within a couple hours. I like working with him for service. More

The customer service was terrible. Ana was rude, condescending & did not try to assist even when I was providing what she needed in order to look up my information and take care of my Ana was rude, condescending & did not try to assist even when I was providing what she needed in order to look up my information and take care of my issue with my vehicle. She also quoted in wrong and gave me the wrong time that the service side closed. I’m grateful for the young lady on the selling side of the establishment that was able to assist me when I came to pick up my car and the service side had been closed. Will take my business to other Nissan locations in the future. More

Very pleasant experience. Very good customer service. Since the time I got there to the time I left, everyone was very polite and pleasant. Very good customer service. Since the time I got there to the time I left, everyone was very polite and pleasant. More

Great dealership and great staff. They took their time with me & gave me a really good deal on my car They took their time with me & gave me a really good deal on my car More

Doug Hollen is the best! I pass 3 or four Nissan Dealers on my way to yours. I use your service dept. I pass 3 or four Nissan Dealers on my way to yours. I use your service dept. More

The company was very dishonest in fixing my car. They used glue to stick back a damaged part leading to damage of the car. Prior to this I specifically informed them to replace the part using the au They used glue to stick back a damaged part leading to damage of the car. Prior to this I specifically informed them to replace the part using the authentic way. But they took my money for the new part - didn’t use it but instead used the old part and used GLUE to attach it. They were hoping that I would not notice. Smh. They failed to document their fault officially and gave the run around with a lot of verbal promises to pacifier the magnitude of the situation. I have lost all trust with the company and will never take my car here again. It makes me wonder what other dishonest things have occurred to my car over the last 3 yrs of being a customer here. They lack integrity! More

The best dealership in Orlando I'm had a wonderful experience The best service definitely ?? I'm recommend ?? experience The best service definitely ?? I'm recommend ?? More