Superior Auto Inc

They double charged my card when I am on autopay and refused to even apologized for taking my last 325 that me and my kids needed to survive the next week and half until my next pay. My phone bill wasn' refused to even apologized for taking my last 325 that me and my kids needed to survive the next week and half until my next pay. My phone bill wasn't able to be paid and I had to beg my family for gas to make it to work. They didn't offer anything for the inconvenience they caused me when I didn't deserve it. My bill was paid! I didn't deserve to be charged twice and not even given a sorry for taking all your money. Just a well it takes 3 to 5 business days to refund so you have to suffer til then. Ryan chasity and Steve are all rude and clearly show they are money hungry scamartist. That rip off single mothers. If I don't make one payment they come repossess before I can even blink. But I have to have my money stolen from me and just deal with it. I hate this company with a passion. Wouldn't even want my worst enemy to deal with them. More

Their MO (method of operation) is selling vehicles with hidden mechanical issues. They care not that your life can be put in danger. About as unethical as you can get in a buy here pay here. They are a s hidden mechanical issues. They care not that your life can be put in danger. About as unethical as you can get in a buy here pay here. They are a scourge in Ohio. More

Tracey is a liar and a thief! ! They repossed my car, wrecked it and said nothing then canceled my payment and repossessed it again. After contacting my attorney and local police I ! They repossed my car, wrecked it and said nothing then canceled my payment and repossessed it again. After contacting my attorney and local police I found out it was in fact wrongfully repossessed and when I called to question Tracy she lied on a recorded line changed her story twice and admitted to canceling my payment. Then hung up on me again when I asked for a supervisor name and number. Called multiple times and she would not answer. Still don't have my car and no one contacted me. Superior is not descriptive of the shady so called business they pretend to run!!!! More

There is a reason that the only states Superior Auto is located in, do NOT have a lemon law for used vehicles! In less than 30 days and 1000 miles the steering rack needed replaced! The local manager did located in, do NOT have a lemon law for used vehicles! In less than 30 days and 1000 miles the steering rack needed replaced! The local manager did offer to submit to “them”, however it has been denied. There isn’t a corporate office that you can contact, and the customer resolution forwards your complaints to the local manager who has to submit to them. Ridiculous!!! More

This car dealership is the worst, I have put so much money in the car since November. All they can say is that’s what you get when buying a use car.. I have put 2 alternators, 2 batteries, all new tires money in the car since November. All they can say is that’s what you get when buying a use car.. I have put 2 alternators, 2 batteries, all new tires, suspension stuff. The day I drove it off the lot I had go get it an oil change. More

This place scams you. don't go here do research. they stole my car only after 4 hrs of a late payment. the lady is rude and unprofessional don't go here do research. they stole my car only after 4 hrs of a late payment. the lady is rude and unprofessional More

If I could give less than a 1-star review, I would. They are unprofessional, and their management is not helpful. are unprofessional, and their management is not helpful. More

Around a two years ago I stoped in and got a Jeep six months later the transmission started to go out they asked me to get some quotes so that's what I did they said it was to much and they talked me int months later the transmission started to go out they asked me to get some quotes so that's what I did they said it was to much and they talked me into getting another car same issue almost seven minutes months in I called last week and told them to pick up both cars and they have yet to do so. Calling costumer service is a complete waste of time they acted like they did not care that you asked the lot to take their cars back. The man acted like he was above us and they could care less about how their store is doing costumers. Next car payment is due Friday and it's three days away More

Bought a AWD SUV for my 2nd car for winter 3 months ago. Have nothing but issues. Catalytic coverters need replaced. All O2 sensors, water pump needs replaced and possibly radiator. Already paying way more Have nothing but issues. Catalytic coverters need replaced. All O2 sensors, water pump needs replaced and possibly radiator. Already paying way more than car is worth due to divorce and not so great credit. They do not care at all. Stay away. More

absolutely horrid. sold me a car 2x what it's worth with issues that forced me to spend thousands and cause a safety hazard. my tires were at risk of a blowout not even 2 months after purchasing a car here issues that forced me to spend thousands and cause a safety hazard. my tires were at risk of a blowout not even 2 months after purchasing a car here and come to find out the entire suspension system needed replaced. ALL of it. I had bought one vehicle from them which was going fine and always made my payments on time even when everything shut down for covid and I can't even get a day a single DAY without being slightly late on my car payment to transfer money before they repossess my car. More