Suntrup Buick GMC

Great experience! Everything went super smooth and we got a great deal! Wayne Burns was awesome to deal with!! Very friendly and knowledgeable! Would highly recommend s Everything went super smooth and we got a great deal! Wayne Burns was awesome to deal with!! Very friendly and knowledgeable! Would highly recommend suntrup!! More

Great Customer Service Dealt with many other dealerships while searching for a Chevy Silverado. After no luck at these other dealerships I finally decided to go back and see Dealt with many other dealerships while searching for a Chevy Silverado. After no luck at these other dealerships I finally decided to go back and see Wayne Burns making this the second vehicle our family has purchased through him. Wayne is one of the friendliest salesmen I have ever met. Finding a salesman that did not try to take advantage over me at such a young age was hard to find .Wayne helped me get through what can be a very difficult process of buying my first vehicle. I couldn't be happier with how my experience at Suntrup went. Everyone was very friendly and I would recommend giving them a visit if you are looking to buy a new or used vehicle. More

Best Car Buying Experience Ever I purchased a 2009 Volkswagen Tiguan July 29, 2017. Eric Trigg made the entire experience easy and quick. He is in an elite class when it comes to cu I purchased a 2009 Volkswagen Tiguan July 29, 2017. Eric Trigg made the entire experience easy and quick. He is in an elite class when it comes to customer service. Thanks Eric. More

Holly/Enclave Holly McElroy was our sales person -- we asked for her after buying a car thru her last year. She once again was very helpful and patient thru the pr Holly McElroy was our sales person -- we asked for her after buying a car thru her last year. She once again was very helpful and patient thru the process. When we picked the car up, she walked thru the various navigation feature and the differences from the 2011 Enclave we traded in. Our new car buying and service experiences at Suntrup have always been first rate. More

Poor expanations, and nothing but an empty apology My wife and I got a car to lease from this location. We were made to believe our first payment was due a month later. We get a call saying it is late, My wife and I got a car to lease from this location. We were made to believe our first payment was due a month later. We get a call saying it is late, and we owe another lease payment. When I call; I talked to Stacy (who was actually helpful, but she is the only one), and she explained what happened. We were misinformed by the dealer Vivek, and David (the finance office with whom we spoke). Vivek led us to believe our first payment wouldn't be due for a month, and David didn't tell us anything about our deal. I got a call from the manager, but it was an empty apology. I didn't get any sense that he genuinely cared. The apology also doesn't change the fact we owe money for something that wasn't our mistake, and that the management didn't sound like they cared at all. I will not ever deal with this company, or it's affiliates again. I will tell anyone I know to do the same. Poor explanations and shady dealings were the reason we stopped going to our last dealership, and this dealership let us fall through the cracks just like the last. Thank you for renewing our lack of faith in car dealerships. More

Great Doug was very easy to work with and was very knowledgeable on all inventory. He got me into a new car that i love.Great service! Doug was very easy to work with and was very knowledgeable on all inventory. He got me into a new car that i love.Great service! More

Quick and easy Very very friendly staff. I began the buying process online and was immediately contacted the next business day with information. When I came into the Very very friendly staff. I began the buying process online and was immediately contacted the next business day with information. When I came into the dealership I had the best first time buyer experience with Eric and Stacey. I know she specifically worked very hard on getting my approval. More

Super HAPPY! We went in knowing what we wanted but still were nervous about the "hard sell" you expect when shopping for a car. What happened was just the opposite We went in knowing what we wanted but still were nervous about the "hard sell" you expect when shopping for a car. What happened was just the opposite. We were able to take our time and ask questions. It was comfortable and exciting from start to finish. We worked with Eric and then Stacey and they couldn't have been friendlier or more helpful. I highly recommend Suntrup Buick GMC. Buying a new vehicle should be an exciting day and for us - it was a day I will always remember. More

I would come back Super helpful. Worked with my budget. Very knowledgeable about their inventory. I'm definitely going to recommend this to my friends and family. Worke Super helpful. Worked with my budget. Very knowledgeable about their inventory. I'm definitely going to recommend this to my friends and family. Worked to get everything fixed when I asked. More

Awesome experience! Ryan Hove my sales person was very knowledgeable and worked hard to put me into the vehicle I wanted and didn't oversell me on something I didn't need Ryan Hove my sales person was very knowledgeable and worked hard to put me into the vehicle I wanted and didn't oversell me on something I didn't need. He was very professional and helped with setting everything up on my vehicle. The whole process was easy and I am very happy with my purchase. The finance manager also was able to get me a great interest rate and was professional as well. More