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Sunset Ford of Waterloo
Waterloo, IL
1,938 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,938 reviews
November 16, 2024
Buying my truck from Sunset was a great experience. Joe was very easy to work with! Joe was very easy to work with! More
by klaurent85
November 14, 2024
Adrian was so knowledgeable and provided great service. He went above and beyond, helping us find just the right vehicle. Thanks so much! He went above and beyond, helping us find just the right vehicle. Thanks so much! More
by jks_60
November 13, 2024
Adrian was great. Very informative and helpful. Would highly recommend him to prospective customers. He was a easy to work with. Very informative and helpful. Would highly recommend him to prospective customers. He was a easy to work with. More
by Mharrespost58
Employees Worked With
November 13, 2024
We were new to this dealership. Adrian was very good to work with and everyone was very friendly. Overall we were pleased with our experience. Adrian was very good to work with and everyone was very friendly. Overall we were pleased with our experience. More
by AJ
November 12, 2024
Best dealership in the area or best on both sides of river great service even stayed late to help us river great service even stayed late to help us More
by Joelcasson64
November 12, 2024
Bought a Ram truck from Adrian and sunset ford and was very pleased with the experience. Price was better than anyone else. very pleased with the experience. Price was better than anyone else. More
by Rotorwing15
Employees Worked With
October 18, 2024
John was great to work with both over the phone and in person. We would recommend Sunset Ford Waterloo to anyone looking to buy a new vehicle. person. We would recommend Sunset Ford Waterloo to anyone looking to buy a new vehicle. More
by christymnichols
Employees Worked With
October 18, 2024
Had a great buying experience with John/Kyle at Sunset Ford of Waterloo! Highly recommend. Ford of Waterloo! Highly recommend. More
by EJ
October 18, 2024
Talked to Jon about the truck came in and took it for a test drive there was never any pressure to buy. My wife and I took two days to deliberate and then come back with our price. They came extremely cl test drive there was never any pressure to buy. My wife and I took two days to deliberate and then come back with our price. They came extremely close to what we needed. More
by icydre
Employees Worked With
