Sunset Ford of Waterloo

My new Ford dealership. Wife and I knew we needed bigger pickup to start living our retirement dream of R/V camping. Loved my '11 F150 Lariat but wanted to pull 5th wheel tra Wife and I knew we needed bigger pickup to start living our retirement dream of R/V camping. Loved my '11 F150 Lariat but wanted to pull 5th wheel trailer so traded my eco boost for the p/s diesel. New territory for me but Brett and company could not have been easier to work with. All three of the sales staff we dealt with were on the same page and eager to please. The team spirit was refreshing to witness. Two thumbs way up. Will recommend to all friends and family looking for Ford products. Thanks guys. More

Fast, No Hassle Car Buying Experience! Sunset Ford and our Salesman Jerry Edwards were wonderful to work with. We purchased a very nice, low mileage, used Ford Escape for our daughter. Very Sunset Ford and our Salesman Jerry Edwards were wonderful to work with. We purchased a very nice, low mileage, used Ford Escape for our daughter. Very impressed with the price and the quality and condition of the car. She is thrilled to be driving a "like" new vehicle. Our experience was small town friendly and no hassle car buying at it's best! My husband is very appreciative of that. We traded in a vehicle and purchased one, had a detailed new car delivery and were in and out in 2 hours! That's unheard of! Thank you Jerry and the rest of the Sunset Ford team involved in making our purchase this easy. Jerry you were very professional and informative, so thank you very much! More

quick thanks, just like to thank brett, bob, and the two mikes. was a little unsure how to proceed having done business with brett in the past, (no complaints) and just like to thank brett, bob, and the two mikes. was a little unsure how to proceed having done business with brett in the past, (no complaints) and having been in contact with bob who kept me up to date on the availability of the truck i was looking for. however everything went really smooth and i ended up with the truck i wanted. thanks again guys. More

Best auto buying experiance I have ever had I don't normally take the time to write reviews, however my experience with Brett and the Sunset Ford team in Waterloo was so impressive that I felt I I don't normally take the time to write reviews, however my experience with Brett and the Sunset Ford team in Waterloo was so impressive that I felt I needed to write one. From the first day I walked into their showroom, I could just tell that they were different. I did not know if I wanted a car or a SUV. I was undecided if I wanted new or used. I told Brett I had questions and did not know who quickly I would move on a purchase and he did not pressure me once. I came back several more times and Brett either provided me with a test drive or answered my questions. When I decided what I wanted to purchase, Brett made the buying experience very easy and when I took delivery of the car, he also made the purchasing process very easy. They did not try to push un-wanted packages into my purchase and they searched to see if there were any other possible rebates or incentives I could leverage. in fact on the day of deliver, Brett actually found me an additional $500 in savings, something he did not have to do since the sale was done. That is what I call a great experience. I will be back for any future auto purchases I make. More

Comfortable & friendly buying experience (x2)!! My husband and I had been searching for a particular truck, found one we liked here. We lived about a hour and 15 min. away and worried that it would My husband and I had been searching for a particular truck, found one we liked here. We lived about a hour and 15 min. away and worried that it would be hard to determine if it was worth our while to make the trip. We had purchased our previous car from Sunset in St. Louis. I contacted the dealership in Waterloo just to ask some general questions & was put in touch with BRETT BERGMAN. He was amazing. And I was surprised at how helpful & friendly he was over the phone. He took the time to take specific pictures of the truck I had requested. I was able to ask many questions and get quick responses via email & text message (very convenient for someone with a hectic schedule). By the end of the day we had even agreed on a price (pending test drive) and we were on our way! The pleasant experience was even better in person. The entire staff was friendly and helpful. I felt like they were up front and honest, all the way down to what was BEST for US, certify the truck or go with an extended warranty? They helped us weigh the options. Seemed that everyone on staff was helping to make our purchase as comfortable as if we were dealing with FRIENDS. And after the second time around, that's how we feel about Sunset Ford. We have had a GREAT experience and would highly recommended them, especially Brett. More

Thanks! Thanks to Brett I had a great experience, he made sure I got to see and drive every car I was interested in. The best part was his customer service co Thanks to Brett I had a great experience, he made sure I got to see and drive every car I was interested in. The best part was his customer service couldn't have made everything any easier I'm definitely referring everyone I know thanks again! More

Awesome Experience Ok, let's face it, no one looks forward to buying a new car. Personally a tooth extraction sounded better, especially after spending the day before s Ok, let's face it, no one looks forward to buying a new car. Personally a tooth extraction sounded better, especially after spending the day before shopping at the competitors. But from the moment we pulled into Sunset Ford, our car shopping drastically changed. As we looked at the cars on the lot, Brett Bergman came out to say "hello" and offer any help we needed. Brett was so low key and NOT pushy. He was knowledgeable and NOT pushy (did I mention that before??). We decided on a truck and shortly threafter we were driving off the lot with a smile on our faces. It is a week later, and we are still talking about what an awesome experience we had buying our new Ford truck at Sunset Ford. More

Great service Bob made sure we chose the right car for our family at the right price. We bought a 2012 Fusion and after we decided to buy it, Bob noticed a couple o Bob made sure we chose the right car for our family at the right price. We bought a 2012 Fusion and after we decided to buy it, Bob noticed a couple of scratches on the hood that went unnoticed initially. Their dealership was able to have the paint touched up on the following Thursday at no charge to us and the car looked good as new. More

Jerry and Brett make a great sales team ! We just purchased our 7th vehicle from Sunset Ford since they have been at their Route 3 location in Waterloo. We have always had exceptional service We just purchased our 7th vehicle from Sunset Ford since they have been at their Route 3 location in Waterloo. We have always had exceptional service from Sunset, and Jerry and Brett have a great rapport with each other and us, taking time to go over every detail. Mike Rich was also a pleasure to work with. We highly recommend Jerry and/or Brett ! More

Larry I was thinking about trading my pick-up in on a car. Stopped in at Sunset Ford to check out a Taurus. Jerry Edwards came out and talked to me about t I was thinking about trading my pick-up in on a car. Stopped in at Sunset Ford to check out a Taurus. Jerry Edwards came out and talked to me about the car I was interested in, worked with me on a price, and I bought a new Ford Taurus that afternoon. Very nice car, I really like it! More