Sunset Ford of Waterloo

They searched there inventory until I found what I needed I was looking for a good used truck and with researching George/dealer associate found one that was not listed or detailed yet and the deal was made i I was looking for a good used truck and with researching George/dealer associate found one that was not listed or detailed yet and the deal was made in a few hours after his crew checked out the truck and got a warranty qualified for the truck which I didn't expect. I would purchase at Sunset again. More

These guys are gonna take care of you Brett took good care of us with both our trade in and new car and I will be checking in with him and Sunset Ford of Waterloo again when it is time for Brett took good care of us with both our trade in and new car and I will be checking in with him and Sunset Ford of Waterloo again when it is time for the next one More

Great and easy experience My Escape was the second automobile I bought from Sunset Ford of Waterloo. I recommended them to my parents who also bought an Escape and I will buy My Escape was the second automobile I bought from Sunset Ford of Waterloo. I recommended them to my parents who also bought an Escape and I will buy my next automobile from Sunset Ford of Waterloo. It was a very pleasant and easy experience and everyone couldn't have been nicer and more accommodating. More

Love this Ford Dealer!! Three years ago, my husband and I purchased a 2012 Ford Fusion from Brett Bergman. We love that car and we were thinking about replacing our daughter' Three years ago, my husband and I purchased a 2012 Ford Fusion from Brett Bergman. We love that car and we were thinking about replacing our daughter's 2004 Explorer. My daughter loves that Fusion too! So we gave that car to her and decided to shop for a new car for me. We had such a great experience with our last purchase that we couldn't shop anywhere else! We test drove 4 different vehicles and decided the 2014 Escape fit our needs. Mike Rich and Brett made us a fair deal, including a decent tradein, so we bought the Escape. Mike Carr handled the paperwork like a pro. The service department is exceptional also. My husband also priced tires for his pickup truck and the price can't be beat! If you want friendly, courteous and honest guys, go to Sunset Ford, you won't be sorry!!! More

Great People...Great Deal After searching for a couple of months to find our daughter a car, we finally found it here at Sunset Ford of Waterloo, IL. They have a brand new sale After searching for a couple of months to find our daughter a car, we finally found it here at Sunset Ford of Waterloo, IL. They have a brand new salesman, (by the name of Jeff Bakken) who understood our needs. He will make a lot of people happy. Jeff is great! He not only showed us the perfect car that they had on their lot, but Jeff along with Mike Rich got us a great deal. Then Mike Carr made the paper work a breeze. These gentleman are truly caring, friendly people. They made us very happy. We will be sending family, friends, and friends of friends to Jeff soon. If your looking for a new or new used vehicle, go see these gentleman at Sunset Ford of Waterloo, IL. They'll treat you like family. More

EXCELLENT!!! The customer service at Sunset Ford in Waterloo is phenominal. I was personally fitted to the exact vehicle I wanted with ease. Although the vehicle i The customer service at Sunset Ford in Waterloo is phenominal. I was personally fitted to the exact vehicle I wanted with ease. Although the vehicle i purchased was not my first choice I still felt extremely comfortable with the purchase I made. If you are in the market for a new or used vehicle dont hesitate, call their dealership !!! More

Sunset really impressed me. I live approx 1-1/2 hrs south of sunset, after my terrible experience with vogler ford in carbondale and Marion ford I just about gave up on buying a I live approx 1-1/2 hrs south of sunset, after my terrible experience with vogler ford in carbondale and Marion ford I just about gave up on buying a new truck. I have bought two new ford vehicles in the past, but after the deception and dishonesty I experience with the two local dealer ships I just mentioned I was disgusted and was just about to forget another purchase. After searching online through out the St. Louis area and other southern Illinois dealerships, Brett contacted me by phone. Long story short I bought a truck from him. I have to say he is the nicest, caring, honest, most straightforward salesman I have every met. Me and my wife both were very impressed with his professionalism and salesmanship. Brett actually treated us like customers, and cared about our questions. He did not try to deceive or spin us, he did not play number games, he was just a good honest salesman. Our fourth vehicle will definitely be at Sunset. More

Great to work with! I drove a few hundred miles to purchase a 03 Mercury Marauder. I arrived to receive great customer service and the perfect deal. I know who I'll rec I drove a few hundred miles to purchase a 03 Mercury Marauder. I arrived to receive great customer service and the perfect deal. I know who I'll recommend my friends and family to! The fellas at Sunset Ford of Waterloo! Great people, great dealership and great car selection at an affordable price. Thanks guys!! More

A Repeat Customer Who Will Repeat Again!! Thank you to Brett and the entire staff at Sunset Ford for making this buying experience another good one! I have purchased several vehicles from Sun Thank you to Brett and the entire staff at Sunset Ford for making this buying experience another good one! I have purchased several vehicles from Sunset and they are always top-notch!! I thank Brett for bringing over the Escape from the other store and for all of his knowledge of the vehicle. I asked many questions and Brett was able to answer them without hesitation. More

Will go back again!! We have bought 3 vehicles through Sunset. All three times we did a lot of research online prior to visiting the dealership. We exchanged frequent e-ma We have bought 3 vehicles through Sunset. All three times we did a lot of research online prior to visiting the dealership. We exchanged frequent e-mails with Brett and he always got back to us quickly. Twice we had to have him bring the vehicle we wanted in from their other dealership and both times he had the vehicle on their lot and ready for us when we wanted to come drive it. If he wasn't available when we went in for a test drive George jumped right in and helped. Mike Carr and Mike Rick are great to work with as well. Mike Carr made the paperwork process on our Explorer as painless as possible! And Mike Rich helped us find some great financing options on our F150. All three times we were taken care of in a timely and professional manner by everyone at the dealership. We will definitely be going back when we are ready to buy again! More