
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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great buying experience. I bought a new Ford Escape from sunset Ford if Waterloo, this was my first real car buying experience. Everyone was very nice, they even trucked in th I bought a new Ford Escape from sunset Ford if Waterloo, this was my first real car buying experience. Everyone was very nice, they even trucked in the color I wanted from the StL lot. They made the process very easy. Thanks again Jerry! More
Great Dealership I have purchased 3 vehicles from Sunset Ford. Working with Jerry Edwards & and Mike Rich has been a wonderful experience. Great people, Great pricin I have purchased 3 vehicles from Sunset Ford. Working with Jerry Edwards & and Mike Rich has been a wonderful experience. Great people, Great pricing, Great Dealership. More
Just What I Was Looking For I was driving past on my way to St Louis to car shop and decided at the last minute to pull in and see what Sunset Ford had to offer. I drove away wi I was driving past on my way to St Louis to car shop and decided at the last minute to pull in and see what Sunset Ford had to offer. I drove away with my new vehicle a couple of hours later. Purchasing a vehicle from Brett Bergman was a pleasant experience. Brett was very helpful, answered all of my questions, and made the purchase hassle free. More
Went in for an oil change and got a new car???? What a difference a oil change makes. I went to get my oil change and was looking at just some of the cars. Jerry Edwards came up to me and we starte What a difference a oil change makes. I went to get my oil change and was looking at just some of the cars. Jerry Edwards came up to me and we started talking, about the Ford Explorer, next thing I know I was sitting in a 2015. Well that is a little above my price range. But Jerry knew right away two SUV that I might be interested in. It was love at first sight with my 2013 Ford Explorer, I couldn't have ask for more on my SUV. And to top it all off, we never felt pressured and to me that is important. Jerry was fun to work with, because I like to have a fun but long lasting relationship with my dealer. I loved Sunset Ford in Waterloo, they have always been so helpful and ALWAYS there for me and my husband. Feels good to be treated like family. And I cannot say enough About Jerry what a great guy to work with , look forward to making years at SUNSET FORD. I also enjoy my visits with Brett Bergman who always jumps up and gets me my carwash as I walk in. And Robb Kostial in Service who never thinks I have a dumb questions. Hats off to these guys. More
Used Car Purchase This was our first visit to the dealership and we couldn't be more pleased. Jeff Bakken worked with us to find a used car in great shape with low mile This was our first visit to the dealership and we couldn't be more pleased. Jeff Bakken worked with us to find a used car in great shape with low miles. I can see visits to this dealership in our future. More
Happy Truck Owner I have found that buying a new car/truck has always been a rather stressful experience. Even though I knew I had to, I was not looking forward to thi I have found that buying a new car/truck has always been a rather stressful experience. Even though I knew I had to, I was not looking forward to this task. We have been looking for sometime now and when Truck Month got here I was sweating bullets. I knew the time had come to actually do this. I had met Jeff Bakken in a social setting prior to stopping at Sunset Ford so when my wife and I got there I already had someone I wanted to work with. He was great!!!!!! Very easy to work with. He searched the system for the right truck with all the options we were interested in even in the correct color combination. He turned the car buying experience into an exciting one. After the purchase, he has continued the excellent service by first explaining how all the systems worked and has gone out of his way to help us get the bed liner and bed cover we wanted. First rate service and I would definitely send people to him and Sunset. Thank for the experience. More
Pleasant Experience I have always been dreaded researching and dealing with salesmen and dealerships when purchasing a vehicle. However, Jerry Edwards made it a very info I have always been dreaded researching and dealing with salesmen and dealerships when purchasing a vehicle. However, Jerry Edwards made it a very informative and pleasant experience. He was friendly, straight-fprward and knowledgeable about the Ford Explorer we recently purchased. He took his time and was patient in providing information on the vehicle's options. The sales crew were very friendly and the showroom was clean and very presentable. Although, the vehicle we were interested in purchasing was not at the Waterloo dealership, Jerry drove to Sunset Hills to bring it over for us. Altogether, this experience helped to change our opinion of dealerships and salesmen. More
Liked them so much we bought another car from them! We just purchased our second vehicle from Sunset. Working with Mike Rich was a very easy process, and they treat you right! They stayed over an hour We just purchased our second vehicle from Sunset. Working with Mike Rich was a very easy process, and they treat you right! They stayed over an hour after closing to make sure we knew the car before driving it home. I highly recommend you go to Sunset to buy a car as it is an experience you'll actually like! More
Professional Staff Mike Rich and Brett Bergman are professional and easy to work with. Mike was always extremely responsive and prompt with replies and Brett took the t Mike Rich and Brett Bergman are professional and easy to work with. Mike was always extremely responsive and prompt with replies and Brett took the time to answer my questions and show me how to use all the features in my F150. After buying two vehicles from Sunset Waterloo, I feel like I can trust the dealership and will look to them for future purchases. More
Second F150 purchased from Brett Bergman Until I met Brett I had never had a pleasant car buying experience. It was always something I dreaded! Getting a new car/truck is something that shoul Until I met Brett I had never had a pleasant car buying experience. It was always something I dreaded! Getting a new car/truck is something that should be fun and exciting and Brett Bergman makes it that way. I appreciate his straight forward approach, his friendly demeanor and attention to detail. My most recent experience was just as good as my first time buying from Brett. I came into Sunset with the intentions of buying a cheaper truck. Not exactly what I wanted, but the price was right. I ended up leaving with the truck of my dreams and the price was right! Bret didn't push me to the truck I ended up purchasing, rather, he showed me all of my options and associated costs. I was able to make an easy decision and I could not be happier! I will be back for vehicle number 3. Thanks Brett! More